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Customer reviews

Rating 4.5 out of 5 stars with 1311 reviews

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Rating by feature

  • Quality

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the design, ease of use, size, and performance of the 1.4 Cu. Ft. Countertop Microwave with PowerGrill. Many appreciate its attractive appearance and convenient features, including the grill function. However, some customers noted that the power could be higher and that the door design might present some challenges. Concerns were also raised regarding fingerprint smudges on the surface and the accuracy of the product description regarding stainless steel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,311 reviews
  • Rated 5 out of 5 stars

    excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. all kitchen appliances made by samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave to use everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente microwave for people to cook every meal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by Samsung brand-good efficient quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave I've used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, reliable, fast. Best microwave I've used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for a reasonable price............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing , samsung is best brand ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prouct work perfectly, very fast, quite sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but the grill takes long to cook food.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased our first one in mid-2015, and that one failed February 2018 - it stopped heating anything. We figured it was the Magnetron, which comes with 10 yr warranty. My wife called Samsung, and they said just buy another, because it wasn’t certain the problem was the Magnetron. Reason being was that if they made a service call, and it wasn’t the Magnetron unit we’d be charged whatever the service fee plus repairs. In short, for about $250, they said it was easier to buy another. We weren’t happy with that, but we are space constrained so we bought another. The “new” one just died this week (July 10th) - no power. And, it’s not the outlet, because we plugged our toaster oven in and it works fine. Really frustrating to sink $500 into two microwave ovens in 4 years from what’s supposed to be a reputable vendor in Samsung. On the look-out for a reliable, new microwave. Any recommendations welcomed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice unit but underpowered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the microwave to replace an older one that wore out and it is a very nice looking product. Unfortunately it is under powered and it takes much longer to heat anything than our old one. The fit and finish is excellent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably could have bought a cheaper microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of features I don't use. At about $200, you think they could have sprung for back-lit numbers. Other than that, great, even heat. Best Microwave I've ever purchased. Even if it is missing a feature $40 microwaves have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is sort of weak. The buttons also started doing that weird plastic flaking thing after only a few months of use. Hard to use just the microwave without the convection thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept but falls short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget conscience buyer I would recommend this microwave for its ability to actually grill or bake certain foods. Door is pretty flimsy, not put together well but the price and its technology, try it out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre for the brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooking element of the microwave works great, however, the moisture after cooking stays within the microwave and creates a smell. The Finish also makes it difficult to keep it looking clean and new.

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 2 out of 5 stars

    Not powerful enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was very pretty, but it just didn't have the power I was looking for. It took much longer to cook in it then what we were used to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite as good as my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are not lit and are hard to see in the dim lights. There is no tactile indication that you have pressed the button, it is flat and featureless. So far everything else seems to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 2 out of 5 stars

    Expensive and not very powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underpowered. The old 700 watt one I had heated up food faster. Replaced with an LG that was cheaper, more powerful and easier to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have an express button, have to press Start button multiple times (unless I'm missing something)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Broke fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave broke down only after a couple of months! Loved the style but not sure I would get the same one again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Daisy0787. I understand how frustrating this must be and would love to speak with you further to see what we can do to help. Please reach out to us via any of the following outlets and reference ticket number 1139253565.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). We look forward to hearing from you. ^Lo Samsung

  • Rated 3 out of 5 stars

    no display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a electrical heating element? if there had been a display model i would not have purchased it. makes it hard to clean the inside.

    No, I would not recommend this to a friend