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Customer reviews

Rating 4.5 out of 5 stars with 1311 reviews

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Rating by feature

  • Quality

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the design, ease of use, size, and performance of the 1.4 Cu. Ft. Countertop Microwave with PowerGrill. Many appreciate its attractive appearance and convenient features, including the grill function. However, some customers noted that the power could be higher and that the door design might present some challenges. Concerns were also raised regarding fingerprint smudges on the surface and the accuracy of the product description regarding stainless steel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,311 reviews
  • Rated 1 out of 5 stars

    Worst microwave ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing takes forever to heat anything. I bought it because it looked really nice but takes way to long to heat anything. I seems cheaply made.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 2 out of 5 stars

    Didn't like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just didn't have enough power. Took forever to heat basic things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grill function a bit weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok Microwave, Grill function takes quite a while to work, toasting take too long, stay with traditional toaster.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this microwave for 1 year and have had to have it serviced two times. When it is working I like the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I thought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get hot as my old microwave. Grilling function really isn’t a grilling function

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thank you for reaching out to us. Here is a link that'll help https://bit.ly/2G6lXfR ^Ty Samsung

  • Cons mentioned:
    Power

    Rated 1 out of 5 stars

    Really disappointed...blown fuse?? Doesn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After picking up at my local store, I was really disappointed that when I tried to heat up a frozen meal, I lost power. I tried several outlets and my electric panel. Apparently, it is the microwave that is the problem. Maybe a blown fuse in the unit? Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kardel, Thank you for your feedback. I understand that you have power related issue with your microwave. I know it can be frustrating so we want to help as much as we can. Please feel free to reach out to us to see what assistnace can be provided. We can be reached via any of the following using ticket number: 1142556426
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=1876851 ^Nic Samsung

  • Rated 3 out of 5 stars

    Looks good, but too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The measurements were all good, but the depth was disproportionate so it was deceiving. Stuck out too much. Had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 2 out of 5 stars

    Very average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best microwave. Power not strong. Beeping sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't actually use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The area that we purchased this for was smaller than we realized. So we returned the microwave before using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave oven needs higher wattage. The tray that i sincluded with the oven does not work well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    MIRROR FINISH AND INTERIOR LIGHT NOT BRIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DOOR IS A MIRROR, IF I WANTED A MIRROR IN THE KITCHEN, I WOULD HAVE INSTALLED A MIRROR. HOWEVER, THE MOST RIDICULOUS ELEMENT IS THE COMBINATION OF THE MIRROR DOOR AND THE FACT THAT THE INTERIOR LIGHT IS NOT BRIGHT ENOUGH TO SEE THE INTERIOR WHEN MICRO. IS OPERATING. I RETURNED THE ITEM.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Like the inside and the outside. Easy to clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will buy this brand again, in fact I bought three more appliances from samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the looks of it as well as all the function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave but wish it was a bit more compact as it takes up too much room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great and can be use as an oven. Great for kids when parents not at home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stylish microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stylish microwave that does a great job warming and defrosting food.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but somewhat disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to see inside when running - having a light inside when running would be great. It had some little pieces of plastic inside that caused a potting noise when running.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This oven is adequate for small need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes to long to heat foods. Should have bought a higher wattage oven

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Hawk! If you're not sure that the microwave is heating correctly, I think this should work for you, perform this test (https://bit.ly/2BWQPwC). ^Gaby Samsung

  • Rated 2 out of 5 stars

    Not stainless steel as stated by description

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife didn't like that it was matted black with a mirrored front that really didn't match our other stainless steel appliances. It was a bit pricey as well, so swapped it for the slight smaller cheaper one that had the stainless steel front.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortly after a year of purchase, we started getting cd-0 error which will require servicing from their company and i will have to pay out of pocket because it's past the warranty! We've had cheaper microwaves that lasted decades! I invested on this one because i trusted that samsung will perform the same if not better! Never again... :-( thank God i didnt review right after purchase...

    No, I would not recommend this to a friend