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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2093 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,104 reviews
  • Rated 3 out of 5 stars

    Unexpected detail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful but i never got to finish jnstalling it. The holes at the top are too far out and it ended up being right on the corner of the cabinet. I don't understand why they would make it so close to the edge? It doesn't make sense to me. The microwave would have fit other wise. I've called someone to come help and hopefully he'll have a solution. Either way, it's a big inconvenience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a great value for the price. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new microwave. It was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works and looks great! Runs very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It warms food faster and low noise as compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poocirn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave for the price. Quick replacement when mine failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I am very satisfy with the design and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great appliance!!! Love the color! It works great I am so glad we bought !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Bit of a Hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 1.7 Cu.Ft.Over-the-Range Microwave deserves 5 stars. Excellent Microwave! However, Best Buy's quality control leaves something to be desired, to say the least. The first one we picked up was evidently shipped from the manufacturer on the top outside edge of a pallet full, where the banding was over tightened to such an extent that it was obvious from the outside of the box that the item inside must be damaged. That did not stop BestBuy from selling it however. I returned it and BestBuy delivered another one. AND this one was damaged in the exact same manner but not nearly as severely. This one still functioned, so to avoid further hassle we kept it. Once installed, the damage was hidden from sight and was fairly slight, especially compared with the first one and doesn't seem to impair its performance, thankfully. In BestBuy's favor they delivered the second one promptly and without charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Hears good extremely fast compared to any other microwave brand we have used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The Microwave is same interior size as my previous one but does not hang as low which give better cooking space on stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over the range Samsung microwave since we have the Samsung double oven. It fit perfectly and looks nice and sleek. It works well, as it should, and has good interior size. Also, the price was right especially since it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed for a couple weeks now and it does everything I need. Cold food in, hot food out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple over the stove microwaves and this one is by far the best. It was easy to insteal, although we needed more tape for the vent and replaced the hood in the process. It allows you to enter time to the precise digit. Easy to clean. Doesnt over cook food even on defrost... had to adjust popcorn time though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new over the oven microwave because my old one died. I bought this for Black Friday and thnk goodness it was on sale. It was supposed to be the same model that i had, but it came with less options built in. Oh well, at least it fit in my space. Overall, not bad, but it ls a microwave and it serves its purpose. Overall I'm happy with my buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality exceeds the low cost expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to install, and works like you would expect a Samsung product to work.... excellent! Can't beat the quality for that low a price.. any time we need to replace the over the range microwave in our 400+ rental properties I will purchase the samsung microwave every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It was easy to install, as long as you had two people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have not had any issues. Would recommend over all other brands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not a ton of offerings in Black Stainless for microwaves in my search for a replacement after ours kicked the bucket 2 years into owning our new home. We chose Samsung since we had a color matching fridge and other appliances already. This thing was a pain to install but I honestly believe any other microwave would have been the same. However sometimes when you close the door after using it if you do it just right (or wrong lol) the microwave will turn on again. We have become use to it and rarely do it now but, it would be more of an issue if you have kids using it imo. It looks nice and cooks well. Outside of the random on when closing the door we have no other complaints with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to get a better cooking experience with your microwave, Miketex90! Let's have your unit fixed right away!

      If your microwave turns on by itself after you close the door, you may need to clean the door, check the latch, or ensure it is closed all the way. Learn more from these details.

      Microwave turns on by itself:
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/

      You may also watch this video about "How to fix range and microwave":
      https://www.youtube.com/watch?v=N064z8CQ8XA

      For additional reference, I have also shared your model's user manual about disabling the Child Lock to avoid accidental touches. Turn to page 10 under Child Lock:
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145355258, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. Not complicated features at all. Very spacious.

    I would recommend this to a friend