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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2093 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,104 reviews
  • Rated 1 out of 5 stars

    Very Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit in March of 2022, now just a couple months past the 1 year warranty, we started to notice burning on the inside upper edge of the unit. Upon closer look, the inside door shows bulging and chipping which apparently is causing the heat leakage and burning of the edge. Now that I read through other reviews it seems this is a common issue. My other complaint is operational. Why no "one click" 30 second start as on every other microwave oven. It is completely inefficient to require 2 button clicks for this function. A minor irritation, but nothing compared to the cracked door at just a little over a year old. Very disappointed in the poor quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      If you smell something burning in the microwave, unplug it immediately and contact your nearest service center.

      Please see page 5 of the manual under the " CRITICAL USAGE WARNINGS" section.

      Manual
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      To check the availability and compatibility of your microwave's door replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance with details about the nearest service center, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145986183) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Good midpriced microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent lower priced microwave. could use some extra settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and a nice centerpiece in my kitchen area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Works great. More powerful than our last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model with this microwave. Very easy to use and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good microwave. I will give it 10 on 10 design, functions and power. Specially the exhaust system is really good. Only thing i dont like is the warm tone light bulb color on the bottom of the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price works wonders has lots of room! Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced my old GE with this one followed instructions and installed easy. Nice working .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. After a year the plastic pieces that kept it closed broke. To be fair, that probably says more about how rough my kids are vs. any issues with the microwave. I am a Best Buy Plus member so this is my replacement. We didn't get a different one as this one does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the combination & appearance with the appliances In my kitchen all by the same product. I haven't really used It, due to I just received today. Technician had to do some adjustments figure out measurements accurate of installation. And was able to resolve issue & completed installation..But, yes! So far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my Samsung Over-the-Range Microwave! The 1.7 cu. ft. capacity is just what I needed for efficient cooking and reheating. The stainless steel design not only adds a touch of modern elegance to my kitchen but also makes cleaning a breeze. The range of features and presets are incredibly convenient, providing versatility in cooking options. The microwave's performance is top-notch, and its sleek design enhances the overall aesthetic of my kitchen. It's a reliable and stylish addition to my home, making kitchen tasks a delight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave. Looks good!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good looking microwave and works great! I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It cooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could turn the beep noises off. The timer noise is a joke and you can barely notice when it goes off. Not fingerprint resistant either. It cooks stuff so I guess it does its job.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for joining the Samsung family. There is no way to deactivate the beep function on our Samsung Microwave. I am sure that you will have I do thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed as I had to buy this product again after 3.5 years, the door or sensor got defective. The microwave will come on once you opened the door. Had to purchase again the sameone to be able to match the rest of the appliances

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jose A,

      We know how essential it is to have a microwave in our home. We are here to help.

      Please see the link below for steps if the Samsung microwave is not turning on.
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147411194, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic microwave. Matches Samsung stove nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works very good. It installed nicely. The controls are easy-to-use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with the microwave but the installation company installed it incorrectly. It's not level and despite several calls to have them fix the problem, they won't respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It lasted forever in my rental so I got another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This microwave is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. It is stronger wattage than we are used to, but I am glad. It heats up things in half the time. It is super durable and is easy to clean. I love this microwave!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great micorwave beautiful look. It is very strong so not beed to have on more than a few minutes

    I would recommend this to a friend