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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,109 reviews
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with this microwave very sleek and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is great! I purchased this item for my parents and they love it. It is easy to used and heats the food up efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, installation was great no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, plenty of room and easy to install. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional but loud.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works. A lot louder than the 10-year old unit I replaced. The lower light went out after 2 months.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NickD, we understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a guide to assist you if your microwave is noisy. Please play each sound and pick the sound that matches the noise you hear from your microwave. Kindly click on the embedded word if one prompts.

      Samsung microwave is making unusual noises
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Please see this link to your user manual for the step-by-step guide on replacing your cooktop/night light. Turn to page 19.

      Manual
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148760455) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to my new kitchen design Very space and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but I sure miss the express button like my old microwave had where you just press 1 through 6 for the minutes without pressing the two zeros behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Perfect size, easy to use, no problems. The only thing that I would say that seems a bit weird is that when you press the 30 second button you have to hit start afterwards. Most microwaves that I’ve used, you press the 3o second button or a one minute button and it starts right away. Not a big deal though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Great, Installer Great, Best Buy-UGH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product now it FINALLY was delivered. The tech that installed it was fantastic, which is more that I can say for Best Buy and their process. Best Buy had every excuse in the book on all the problems Good thing the tech knew what he was doing and kept in touch with us. He is probably the best tech I ever dealt with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying open box it saves you money and you can always buy a the geek squad protection for a peace of mind feeling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good, but some minor annoyances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The fan is a bit a bit loud. You have to really press the buttons. Other than that, it works as expected. Wish it has "express cook" settings where I could just press one minute or two minutes etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the installers names were Jason and John. Both of them were professional and courteous. They installed the microwave and took considerable care attaching it to the cabinet. Once the job was completed they cleaned up all of the dust particles that scattered. They were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Redid my kitchen and wanted this microwave in Black Stainless, but the price was so much more than this Plain Black one, so we went with this one. It goes so well, even though the other appliances are Black Stainless, this particular model goes well with them. Blends in well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use, matches my Samsung stove perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except we’ve noticed a few quirks compared to old version. When using the add 30 sec feature it doesn’t automatically start. Also haven’t been able to use the timer function and heat something in the microwave itself. These were all functions on our old version that we could do. Otherwise a great microwave!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works good easy to use like the 2 tone color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is almost impossible to read without full lighting overhead. Annoying early in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workaholic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice that I purchased it twice. Works great. My first one stopped working after five years so I purchased another because I like this microwave. Very strong as it gets A LOT OF USE in my home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats really well faster than old Frigidaire. Has no express/quick start settings which is the pits. I thought all new microwaves had quick start at the very least add 30seconds. Not this one, you have to press start every time. Which I know sounds lazy but when your used to being able to just hit a number it’s frustrating. Had it only about 2 months and it’s already rattling. Very disappointed with Samsung on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I see you have some concerns with an unusual noise coming from your unit. I have some helpful information to identify what is happening. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this microwave. It's so simple to use.

    I would recommend this to a friend