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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2093 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,104 reviews
  • Rated 4 out of 5 stars

    works great, but steams up easily

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use works great. The only downfall is if you are installing this under cabinets over your stove the fan dose not work well when you are boiling things, or cooking over high heat. the microwave will get all steamed up and you will have to keep whipping off the moisture as it can get dripping wet. if you don't have cabinets the fan will be higher up and work better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, cooks well, subpar keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basics ... the finish is attractive and easy to clean, and the microwave performs as expected for a 1kw unit. Installation was easy (if you know how to do this sort of thing). Unfortunately the keypad is the sort that has a flexible polycarbonate sheet over pressure-sensitive buttons. They have to be pressed fairly hard, and it's easy to push on the wrong bit of the surface so you don't hit them at all. This is also the sort of keypad that, in my experience, develops cracks with long use, especially if any of the operators have long fingernails. It's really unfortunate that Samsung didn't include an easy-touch capacitative keypad. The menu is less than ideal as well. Cooking presets such as the melt/soften and cooking functions have only numbers for their presets, not words ... which means you need to have a chart to look up, for example, what number to select for softening butter vs melting chocolate. Finally, this unit does not include a function that I thought was nearly standard these days -- fast one-touch cooking where, for example, a single press of "1" turns it on for a minute, "2" for 2 minutes, and so on. Not a big deal, but my family had gotten used to this on our last 2 microwaves and were disappointed not to have it here. But as a basic over-range microwave, it fills the need. I'll not be upgrading right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff, good product.:-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has the appearance and funtionality we were looking for. My son and I removed the old microwave and installed the new one. After two weeks, the new microwave is working beautifully. Special thanks to Rusty the BestBuy rep who showed us and explained all of the attributes of each microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the microwave to pick up at the store. I was warned by the BestBuy rep to examine my microwave for dents/damage. I looked at it immediately when I got it home, it had a significant crumple on the back corner. I'm glad I examined it immediately, back to the store it went. Waited another week to receive a replacement, I examined it at the store, even though it made me look like a skeptic, that's okay with me. This microwave was a keeper. Easy to install, although I needed a second set of hands to lift it on the hanger. Measure twice (or three times), drill once. Only required a minor adjustment to the drilled hole. Be aware that the filter "kit" is merely a filter already included. It rests in the middle slot at a tilt, and rests on 2 tabs that are at a slant. This was not intuitive to me. I made a call to Samsung, the helper was pretty good at explaining where the filter belongs as it is not clearly stated in the instructions. Very happy with the microwave, straightforward install. I'm a "okay" diyer and like to do things myself because I want it done right and I spend the time to read instructions or ask questions when I can't find the information myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Easy to use. Large and gets the job done. Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! Some of the buttons can be confusing but it's great product. Quick to install and a great color for my kitchen. Also, the surface is easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My only critique is that the clips inside the handle break. It could be because my kids have slammed the door a couple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game-Changer Microwave for My Kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 1.7 cu. ft. Over-the-Range Microwave in Black Stainless Steel back in February 2025, and it has been nothing short of a kitchen upgrade. The design is sleek, modern, and fits perfectly above my stove. It instantly made my kitchen feel more premium. The black stainless steel finish is fingerprint-resistant and easy to keep clean — perfect for a busy household. Performance-wise, it heats evenly and fast. The preset cooking modes actually work (no more guessing with frozen meals!), and the vent fan is strong but quiet. I also love how bright and clear the interior LED light is — something I didn’t think I’d care about until now! Installation was smooth, and Best Buy’s pickup service at Bay Pkwy Brooklyn was fast and friendly — in and out in 10 minutes. Overall, this microwave makes everyday cooking feel easier and more enjoyable. Highly recommend it to anyone upgrading their kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my previous Samsung microwave. Works pretty good. Install was easy and well detailed in the instructions almost everything lined up with my previous microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my kitchen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have made in a while. The microwave is easy to operate and heat up anything in less time than our previous one. I would recommend it to anyone who is looking for an over the stove unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Stylish Kitchen Helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a busy housewife, I'm always looking for appliances that make my life easier. The Samsung 1.7 Cu. Ft. Over-the-Range Microwave in Black Stainless Steel does just that! It's spacious enough to fit all my favorite dishes, and the reheating function heats everything evenly – no more cold spots in my meals! Plus, the black stainless steel finish is sleek and easy to keep clean. This microwave is a lifesaver in my kitchen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality is sub par. Door is slanted upwards and does not visually line up nice. Unit functions like it should. timer function is almost worthless. you set a timer and it beeps 3 times and then does one beep reminders 2ish times afterwards. Do not understand why the timer does not keep chiming until it is physically stopped. Buttons take a pretty solid press to work almost feels like you will push through the unit to get it to respond. For the price it seems like it should have better adjustability but like everything now a days more money for less.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to be comfortable using your appliance, MichaelR. Let us help with the control panel of your Samsung microwave.

      If the microwave has power but will not respond to commands or only certain buttons work, clean the control panel and try a power cycle. Please check the link below for more information.

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      You may also refer to page 10 of the user manual for more information about using the Kitchen Timer option.
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145531548) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking microwave. It was a bit difficult to install - 3 things I wish were different that it closed more gently as our other one did & when pressing 30 sec cook it would start automatically & it would return to clock time without pressing cancel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave with easy features, nice handle. It was easy to install without any issues. Fits over the range perfectly with a great look to the kitchen. Good enough to heat anything you need to heat right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The technology in this new microwave Is over the top. Ease of install to ease of use made this the best decision for an appliance upgrade we have ever made. Best Buy sales and loading into the car was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and good performance plus Samsung name so you know it should last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice. It is everything you want from a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good, looks good, and works good! Can recommend this to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this purchase. Works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very sturdy and such a nice design. Works great!

    I would recommend this to a friend