Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it online and picked it up in the local BestBuy without a glitch. The speakers work well, although you can tell that they are in the "entry level" category. Nonetheless, I am very happy with the purchase as it was a good price.
I would recommend this to a friendGreat entry level sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for a friend and they couldn’t be happier. Great little entry level sound bar with plenty of volume. Communicates with their Sony tv and was easy to set up. I would highly recommend.
I would recommend this to a friend- Pros mentioned:Sound quality
LOVE the sound, does not work with spotify TV app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and surround sound is amazing. I can use blue tooth to hook the sound bar up to my phone too. It occasionally will not work when I turn the Spotify app on the TV.
I would recommend this to a friend Decent Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the top of the range, but this is still a good speaker. purchased for my game room. A little tricky to set up bit as soon as you figure it out then its smooth sailing from there. Decent sound. impressive design. No complaints here.
I would recommend this to a friendGreat Soundbar with DTS support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar for the price with plenty of options. The subwoofer can be adjusted to however much "oomph" you want, which is nice at night. Oh and did I mention the Dolby digital and DTS support?! Buy this now.
I would recommend this to a friendGreat Christmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my son this for Christmas its the only thing that he ask for OMG its so loud....He just bought the Samsung 65 in QLED the week before...goes great together
I would recommend this to a friendgreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what I was looking for: an inexpensive soundbar to not only improve the audio on my TV but provide a means to listen to Pandora through a tablet with very good audio. Easy to set up and easy to use.
I would recommend this to a friendGreat Soundbar For the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an inexpensive soundbar system for our new Samsung TV. This was perfect for us as it wasn't the most expensive one out there. It seemed to outperform our expectations and we are really enjoying the quality of it.
I would recommend this to a friendEnhances depth of volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble getting it set up. The woofer came straight on using bluetooth. Thesound bar itself was tricky. But Samsung Help was great and walked me through it. We tried a wired solution first and then the bluetooth worked.
I would recommend this to a friendGreat Sound, easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker sound fills my family room. It syncs effortlessly to my Samsung TV. I've coupled it with the compatible rear speaker and it's delivering movie theater quality. Very pleased with this purchase.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are Very happy with the sound bar. Had to find the perfect spot to put the sub woofer and you definitely need that plugged in in order to get the full effect. Would definitely purchase again
I would recommend this to a friendQuality equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice addition to my tv viewing experience. i have some hearing loss and because some tv speakers shoot downward it is hard to hear dialogue. This Samsung unit shoots straight out and helps me immensely...
I would recommend this to a friendGood for a small system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine for a small room. No issues @ all. Why 50 characters. Isn't a small review adequate enough. The system is FINE and inexpensive for a small room. You will struggle abit if you try to us it as a stadium PA system.
I would recommend this to a friendAmazing !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I wanted the 4.1 with the 2 surrounding speakers but ultimately decided to just go with the 2.1 & I don’t regret it a bit ! The subwoofer is AMAZING ! I’ll never go back to regular Tv speakers again !
I would recommend this to a friend- Pros mentioned:Sound quality
Sounded great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounded great until less than a month later it went out. Currently sending it back in for replacement. Very frustrating. And of course can't take it back have to mail it in.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Clinton
Thank you for your feedback on this Samsung HW-M360 Sound bar System. I am sorry to hear that you are not completely satisfied with the experience.
Your user feedback is very important to us and will be shared with our product and customer care team.
I hope the replacement unit will work out for you.
Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound at has powerful sound, but sometimes has a problem with matching mouths on the screen to the words that are being said. We have had to reboot the sound at a few times. Other than that, great bar!
I would recommend this to a friendGood sound for our little living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a smaller living room with a 55 inch TV and this gets the job done quite well. The bass sounds amazing and we expanded the system with 2 wireless rear speakers for more surround sound.
I would recommend this to a friendTerrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this and I'm happy that I purchased it - but I haven't been able to match the audio with the picture exactly. It allows you to adjust, but not in small enough increments. Other than that, I love this.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well with my Sony TV. It improves the sound and makes it easier for my wife to hear as the sound comes out from the front, where as the TV sounds comes from the rear of the TV
I would recommend this to a friendTakes my TV to the next level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully they had one of these on the truck when they came to install my new TV. It takes the TV experience to a higher level. I was not planning on getting this but I am glad I got it.
I would recommend this to a friend