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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3157 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,157 reviews
  • Rated 5 out of 5 stars

    Fabulous sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to add a soundbar to my living room tv and this was a great pick. Bluetooth so the only wires are the power cords. Hooked up instantly with my Samsung tv. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectable sound for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is great for smaller to medium rooms. It lacks the bass to fill a larger room such as a living room. However, it will most certainly will produce better sound than any tv speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good sound hard to pair remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this because I either missed or ignored reviews about pairing this with cable remotes. It WILL not pair with a Spectrum remote. From what I was able to find online, many others had problems with their remotes as well. I went back to Best Buy and got a Logitech Harmony remote and paired up my TV, bar, and cable box with no problems so I am back to 1 remote now. If you don't have a 2017 Samsung or later TV, think about having an extra remote before you purchase this. The sound is much better than my original TV sound so that is a plus. It was also easy to set up with the provided fiber cable.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      OldTechGuy,

      Thank you for your review of the Samsung HW-M360 Audio Soundbar. I am sorry to hear that you had some control issues with this soundbar.

      Please know that you can use the cable remote to turn on the sound bar and control the volume with the following setup:
      1> The cable box is connected to the Samsung TV OneConnect box via HDMI
      2> The M360 sound bar is connected to the Samsung TV via HDMI ARC or Bluetooth

      I hope this helps solve your issue. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable via Facebook Messenger at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Takes my TV to the next level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully they had one of these on the truck when they came to install my new TV. It takes the TV experience to a higher level. I was not planning on getting this but I am glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very easy to install. Highs were very clear and the lows were strong. Toggling between sound fields helped a lot when words were muddled in movies. Had issues with phone app but didn't really need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker purchase for my son and he was certainly excited to connect this to his system in his room which includes a new wall mounted TV. So far so good and we expected to continue to impress being the brand that it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adds Good Sound to Your TV Listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung sound bar for each of my kids for Christmas and it really adds to the sound of their flat screen tvs. They also link up with their Echo Dots and makes listening to music a lot more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my basement. Installation was easy with the template provided. No wires to mess with for the subwoofer. Performs great will play music from any Bluetooth device. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wireless subwoofer, good sound. The surround speaker kit purchased separately and I feel is necessary for the complete surround sound feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this sound bar! It sounds great paired with the subwoofer too. I was told it was best for a room but I found that it's great in a living room too. It sounds very loud and the quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how it sounded at first...has plenty of adjustments BUT after awhile this synchronization goes off if you leave the Tv sound on...not what I expected for a sound bar. Thought it would be a little better. Then again I shouldn’t compare it and maybe should save the money for a Bose system. Bose has never left me down. I always picked Bose for speakers back in the big stereo days so why would I think a cheap sound system would Be okay. Sorry but sound is sound...can’t change my ears to except this or compare what I’ve been accustomed to all these years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded great in the store but I was a bit skeptical given the low price... We have a small living room in a townhouse with shared walls so a BIG sound is too much. This is perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been blown away by the sound that this little monster is able to deliver WOW!!!! Simply amazing & would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for outside party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cause I’ve always wanted to try a sound bar. And this one sounds great and the sub hits hard. But def nothing compared to a 5.1 surround.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 2.1-Channel Soundbar System with 6.5" Wireless Subwoofer, definitely enhance the gaming and movie experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers work great with my Samsung TV, I read the cable that comes with the speakers is not good enough for the full potential of the speakers but it works great with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar works perfect for what I need. The sound is great and very loud! We have a big open space for our living room and this just makes it that much better sharing movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar for beginners.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first sound bar I owned and love it you can see on display when your controlling the volume,setting and overall it's a good investment. I got it 1 year ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, easy install, good sound for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic sound upgrade for my 43" smart TV. Love the wireless sub woofer. Mounted the sound bar directly below bottom of TV for a modern, sleek look. Good sound from an inexpensive system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any issues with this purchase. However, I will say, it's much better when you buy the satellite speakers with them.

    I would recommend this to a friend
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