Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- |
- SKU:
- 5754512
Customer reviews
Rating 4.5 out of 5 stars with 3157 reviews
(3,157 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
All round good soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is easy, auto-on feature is absolutely the most convenient feature of my electronics. You never have to make sure the sound bar gets turned on, it will automatically detect when the TV. Love it!
I would recommend this to a friendRated 5 out of 5 stars
This is a very versatile sound system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a versatile product as I am able to use my music from my phone, my iPod, my television/cable connection. I especially like the Bluetooth capability and it’s ease of use.
I would recommend this to a friendRated 5 out of 5 stars
Gift For Friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this as a housewarming gift for our friend. They are in love with it and can't stop raving about the bluetooth capabilities. My husband and I now have it on our wishlist.
I would recommend this to a friendRated 4 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far and my Samsung TV remote can even control the sound bar. I guess one thing is that sometimes the sound is delayed if watching a streaming video. Quick fix is just turning off the TV's sound
I would recommend this to a friendRated 5 out of 5 stars
Really does make a difference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we recently bought a larger screen tv and love it but found we needed the sound up almost to the max volume. we purchased this sound bar on sale and it really makes a big difference.
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar and subwoofer made a huge difference over the tv's internal speaker. Immediately I could hear sounds I hadn't been able to hear before. For $169. this soundbar rocks!
I would recommend this to a friendRated 3 out of 5 stars
Good functionality, anemic bass/sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a sub so large, it has such little output. The sound quality overall is relatively tinny (comparing this to a Vizio sb3621n-e8) and rather lifeless. Functionality wise it's alright, but lacks an HDMI just like the Vizio so don't expect that. Bluetooth is also an old version (2.1 I believe) whereas the Vizio has BLE 4.0. All in all, if you don't need wireless extensions, get the Vizio sb3621n-e8. Better value for your money, but if you don't have a soundbar and are just looking to increase the volume of your TV this could do (with the added rear speakers).
No, I would not recommend this to a friendRated 5 out of 5 stars
Bang for your buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought this to increase the sound range in our living area, and we got that and more! The compact speaker and subwoofer will make a huge difference in your watching experience.
I would recommend this to a friendRated 5 out of 5 stars
Prefect Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for Christmas and perfect choice. Wondered if he would like being 16 years old, but perfect addition to his room. He loved it and we hear it all the time :)
I would recommend this to a friendRated 5 out of 5 stars
Great compatibility with Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Movie watching has improved dramatically since I connected speakers to the tv. Works flawlessly and I love the Bluetooth feature for my other devices. Great value from Best Buy also.
I would recommend this to a friendRated 5 out of 5 stars
Sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my Bose Cinemate - this certainly does the job. Great surround sound. Can hear it all through the house.
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds great, the remote is actually quite extensive for a sound bar. The Bluetooth seems to be flawless to date with no drop out as of yet. Overall very happy with this purchase ,
I would recommend this to a friendRated 4 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has great features with standard, movie, clear voice, music and sports mode. The set up was hard to figure out if you are not a tech person. Had a friend get the sound connected.
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great alone but witht the rear speaks give I great room filling sound I used it for movie night and parties with just music... it has Bluetooth so I dDJ from any where in the house
I would recommend this to a friendRated 4 out of 5 stars
Good sound for reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is impressive for the cost and size. I put this in a large bedroom and it has more than enough range to allow for a great listening experience. Easy to set up, too. Very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Great value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this sound bar for my boyfriend and he loves it. It has a good subwoofer that we put by the bed which makes you feel like youre in the movie. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed to replace my big receiver with something better than the TV. I was skeptical was pleasantly surprised. It’s not thunderous and breathtaking but it gets the job done.
I would recommend this to a friendRated 5 out of 5 stars
Works as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this Samsung sound bar to my purchase of the Samsung Smart TV. Is Good sound, not overwhelmingly great, but adds a bit more sound quality than if just the TV speakers only
I would recommend this to a friendRated 3 out of 5 stars
Need better instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the sound bar for my dads birthday. I thought this would be a good gift since his hearing has gotten worse. The sales associate told me it would connect to their tv by Bluetooth since the tv they have is a Samsung also. I begin the process of connecting the sound bar and in the instructions it tells me to turn the Bluetooth on through the tv. They no longer have the manual for the tv so i'm unable to connect it that way. We cannot get the subwoofer to stay on and it sounds as if there's an echo when sound comes through the sound bar after a person talks on tv.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of the Samsung HW-M360 Soundbar. I am sorry to hear that you had some control issues.
By default, power ON by the TV is set to off. You have to press the "Bluetooth POWER" button on the remote to turn the feature on. The Bluetooth POWER On function is available after you have successfully connected the Soundbar to a Bluetooth compatible TV using TV SoundConnect. When the Bluetooth POWER On function is ON, turning the connected TV on or off will turn the Soundbar's power on and off as well.
Please refer to the diagram drawing of the remote in your User Manual (page 9 "REMOTE CONTROL"). Then refer to pages 22 and 28 for further details
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
Rated 5 out of 5 stars
Sounds terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little help from Best Buy to properly install the Sound Bar but when it was complete it added a new dimension to the experience of watching my favorite shows.
I would recommend this to a friend





