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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3157 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,157 reviews
  • Rated 3 out of 5 stars

    Good Bass but overall not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually Samsung makes some great products but for some reason this speaker system in particular I wasn’t very impressed with. It puts out some good sound over all but depending on what you are listening to or watching higher notes or things with higher treble will cause the sound bar housing to rattle or buzz quite loudly. Unsure if this is just specific to the one I purchased or if it’s across this whole line. Just was not very impressed with how cheaply made it is especially for the price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound for an amateur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a surround sound for 14 years. Wires everywhere. Ugly mess. Got real old. This sound bar is wireless, sleek, perfect fit at the base of my flat screen. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy. The ability to connect to bluetooth is a plus. Overall sound quality is very good especially for a soundbar of this size and price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers on my tv are just not up to par but this Samsung unit cures that problem. Very compact and works perfectly in the bedroom for a more dynamic sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality at a good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful sub and versatile soundbar which includes bluetooth connection at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The sound fills the whole room and when peoples speak it is much easier to understand what they are saying compared to the existing TV speakers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar for my space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this sound bar now for about 8 months and I have very pleased with quality. It is very easy to switch to different modes. Movies are much more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring the BOOM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to wake you TV up and feel as if you are at the movie theatre? Then this is the system you have been looking for! This brings your TV experience to a whole new level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great soundbar. My husband has trouble hearing and this has really helped him hear the tv much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little sound bar for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little sound bar for my office. Easy to install myself. Only note if you have to pair the sub yourself you have to hold the button twice as long as the manual says

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Samsung soundbar. It was very easy to pair with the Samsung TV we purchased at the same time. It fills the room with amazing sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My music sounds AMAZING in my apartment. The subwoofer makes my music (primarily hip hop) sound great because I can feel the bass throughout the apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice surround sound, bought the external speakers to add additional sound and clarity to my system. Excellent buy!!! Owned it for two years.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar doesn't synchronize to the sub. Plus - the new samsung tv doesn't work through Bluetooth to them. Both products are Samsung. Waste!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Robbie,

      Thank you for your review of this Samsung HW-M360 Soundbar System.
      I am sorry to hear that you are experiencing connection and sync issues.

      Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great set for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for an affordable soundbar/sub combo and came across this one. I love ho it looks on the wall under my tv ant the sub packs a great punch. love this set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second sound bar and have completely pleased with its performance. Since my first one which I still use, upgrades made to this system have been surprising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also own a $2000 Bose system, I got this sound bar for my bedroom and it sounds just as good as the Bose. Great wall mount and bass is outstanding. Thanks Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer provides solid bass performance, coupled with the super mid to high range sounds from the sound bar make every movie , video, music a real sweet experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tvs don’t have the best speakers, this simple sound bar does the trick and fills the room with crisp sound. Great for gaming and just playing music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry-level soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother who just moved to a new place. There are better ones out there, but for more money. If this is all you can afford, go for it!

    I would recommend this to a friend