Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
SoundBar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new Samsung SoundBar that I brought for my 40" Samsung 4K TV that is in my smaller rec room. it's just what I needed to help enhance the volume.
I would recommend this to a friendPerfect Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for my college student and it was a hit! Perfect for when you don’t know what to buy the kid who everything!
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Did not work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item as a gift for my husband but he could not get the Bluetooth to pair.
No, I would not recommend this to a friend Love the sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a sound bar and I was totally impressed with the quality and the improvement. You can feel the bass beating in your heart.
I would recommend this to a friendGreat little unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is perfect for a small apartment, living room or bedroom. Setup is a snap and the sound is quite good for such a cheap unit ($99 on sale).
I would recommend this to a friendGreat for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a way to get sound from my projector and this soundbar does a great job.
I would recommend this to a friendGreat sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great for every day TV with the Clear Voice mode. We crank it up in Music mode for music via Bluetooth and it rocks!
I would recommend this to a friendSo great for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm partially deaf and this soundbar has transformed our tv and movie experience! Great bass in the sub and no more closed captioning!
I would recommend this to a friendcheep but powerfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I follow a salesman showing the sounds bad a other 2 customers, he did very good job on demonstrations and after that, I choose this ,enough for mi
I would recommend this to a friend- Pros mentioned:Sound quality
Good budget friendly sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded the sound quality of my series 5 TCL tv enough to make this non audiophil happy with the Tv's sound.
I would recommend this to a friendBrand response from Samsung
Posted .WSBEAR:
Thank you for purchasing this Samsung HW-M360 Soundbar System. I am glad that you are happy with the experience.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Thank you for choosing Samsung.
- Samsung Solutions
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to try because our tv sound was getting lost in our great room. This has great sound and makes the volume louder so we can hear it.
I would recommend this to a friendFirst time buyer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not knowing much about sound bars I am very happy with this purchase. It seems to be all the boost we needed for the size of room we have.
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bar but sorry to say my tv did not have an optical port.had to come back to best buy and make another purchase to hok up this bar.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound. However, the remote is not working. I received a new remote from samsung and is not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlexSan:
I am sorry to hear that you are experiencing issues with your replacement remote.
Please give us the opportunity to assist you again by contacting Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Speaker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Bought for my home gym definitely worth the money will purchase more for other rooms in house.
I would recommend this to a friendGreat system for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own this sound system about two years now. The sound is very clear and you can pair it with any device without an issue.
I would recommend this to a friendReal Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clean sound but gave it 4 stars because you can't use HDMI just it's optical and standard connection only. For the price it should have HDMI connection option.
I would recommend this to a friendNICE SOUNDBAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A BASIC SOUNDBAR FOR YOUR TV BUT IT WORKS REALLY WELL! BLUETOOTH FUNCTION IS BUILT IN! SO YOU CAN USE IT TO PLAY MUSIC FROM YOUR PHONE!
I would recommend this to a friendWorks well for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed something extra for the sound on my tv and did not want to pay a lot for it. This sound bar just added that, and the price was reasonable.
I would recommend this to a friendThis has been wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, we bought this sound bar because my wife was having a hard time hearing the TV. This is perfect! The bass makes our dog jump and bark.
I would recommend this to a friend