Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
Decent Sound - Could be Louder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound out of this soundbar, but could be louder. This is on the lower end of soundbars in general so first of all I wouldn't expect great sound. Mine is in my living room which is large so the sound isn't super loud....at least as loud as I would like it. If you are putting this in a smaller room or bedroom, it would be even better. The bass is really deep and sounds good. Connecting it with bluetooth works awesome and you can really bump some music loud. I set the tv remote to change the soundbar volume so that works good, but I haven't found the setting yet to where it will only control the sound bar and not both tv volume and soundbar volume at the same time. You get echos if you have both up at the same time.
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent months trying to find the right soundbar to get for my home entertainment life. This one is perfect! Easy to use and the quality of sound you get is above the price you will pay for it.
I would recommend this to a friend - Pros mentioned:Sound quality
Do not expect Bose quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality for the price, although I think all sound bar systems are overpriced. Would recommend for a small diving room.
I would recommend this to a friend Great soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well functioning and achieved my expectations.. :)
I would recommend this to a friend- Pros mentioned:Sound quality
It works great & very easy to merge with CABLE REM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only took approximately 5 minutes to merge so it would operate on the cable remote. So many won’t allow & you end up using two remotes, one for TV & one for sound. Good sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not expecting much just needed something other than tv speakers. I hooked it up and was very surprised by the sound I was getting. It's a very good system and I would buy it again if needed.
I would recommend this to a friend - Pros mentioned:Price
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing buy! Great bang for your buck. The speakers are really clear and I just love the Bluetooth option. Great for watching sporting events or just listing to music. Would buy again!!
I would recommend this to a friend - Pros mentioned:Sound quality
Solid Sound Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to go with the 50"TV. The sound is so much better than the internal speakers.it makes movie night so good. Skip the $50 movie and watch it on the tv with the sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Great basic speaker set for TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty good for the price. Would definitely recommend as a very sold basic solution for improving the standard TV speakers. The subwoofer is a nice complement to improve the overall sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for my son-in-law. He was so happy to receive this and has told me that it's really great. It makes such a difference when he listens to the tv.
I would recommend this to a friend - Pros mentioned:Easy setup
Great Sound bar w/ Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a TV sound system before and was happy that this system was easy to install, setup, and navigate controls.
I would recommend this to a friend - Pros mentioned:Sound quality
great soundbar for 1st time purchasing one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar can't believe the difference it makes and now my husband doesn't have to bust speaker on our tv. this was a well made purchase just wish I had done it sooner
I would recommend this to a friend - Pros mentioned:Easy setup
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup and sounds great paired with a 55 in samsung 4k tv. One drawback is the optical cord seems to fall out easily while cleaning it or around it but for the price it's a nice setup.
I would recommend this to a friendBrand response from Samsung
Posted .horsepower33,
Thank you for purchasing this Samsung HW-M360 Soundbar System. I am sorry to hear that you had difficulties with your unit.
A common reason that the optical cord is not fitting properly is that there is a small cap on the connector end that needs to be removed. Please check for the cap.
I hope this helps to solve the sound issue. Should you need further assistance, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone always asks me where the Subs are LOL. Great sound for the price. I don't think my neighbors like it though...
I would recommend this to a friend - Pros mentioned:Price
Good Sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the price. Much better than the standard speakers on your tv. Works well to project the sound in a “surround like” atmosphere.
I would recommend this to a friend - Pros mentioned:Sound quality
Great move to simpler sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My goal was to minimize floorspace and cables with a system that had reasonably good sound. This system met my requirements and I was very impressed with the sound when watching Blu Rays.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung - 2.1-Channel Soundbar System with 6.5" Wi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent soundbar with sub. I recommend this system with any tv. The sound is so much better, not tiny as it was with my tv alone. I also bought the matching rear speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice inexpensive sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound for upgraded bedroom tv. Warm bass and clean, clear highs make the perfect sound for watching our favorite shows and movies in bed
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my TVs are made by Samsung and I am very pleased with the quality. I have have purchased two other Samsung soundbars and I am amazed at how well the sound quality is. Well worth it!
I would recommend this to a friend Great for Smaller Spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar for my father-in-law. He's older and found the internal speakers on his TV challenging to understand clearly, and they were never really loud. I took this to him and in just a few minutes had it installed. There was a bit of configuration to do, but the instructions made that a breeze. After the configuration and integrating it with his regular remote, he was delighted. However, due to the hearing issues he has the SubWoofer introduced too much base. I thought it sounded great, but he preferred to have it off. Solved his TV audio issues and he's much happier with his TV now.
I would recommend this to a friend