Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a present for my daughter and was very impressed with the sound quality. Would recommend this to every one
I would recommend this to a friend Loud and full of great BASS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my soundbar and it's slim profile. Anytime I play music people look around for a giant shelf speaker system to be surprised that such loud and clear sound comes from this sound bar. I've never had to go to 100% volume because it's that loud. Great Bluetooth sound quality. I leave my device on at all times since I've bought it in July last year. Still going strong.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Addition
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to our TV purchase. It has a really nice sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Just like having surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Speakers on the TV were terrible. This sound bar and wireless subwoofer is just like having surround sound in the bedroom
I would recommend this to a friend - Cons mentioned:Subwoofer
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it great sound at a great price. can use a little more bass but all good
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An exceedingly thin sound bar home theater system that sounds surprisingly good with movies; just wished it had HMDI connectivity.
I would recommend this to a friend - Pros mentioned:Price
Works Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase met all my expectations. It was priced reasonably and I have no issues to report at this time.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for myself for my living room and I could not be happier with this product. Great sound and easy setup!
I would recommend this to a friend - Pros mentioned:Easy setup
Its an ok sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first cdnt figure out how to connect it,another visit to store where sales person showed me how to do it.went home and was so easy
I would recommend this to a friend - Pros mentioned:Easy setup
Great purchase!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar exceeded our expectations. It pushes out great audio without getting distorted. It was easy to set up and easy to use!
I would recommend this to a friend - Pros mentioned:Sound quality
It’s a great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great sound for any size of room. It sounds good even at a high level of sound.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Good sound quality for Low Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound quality. Easy setup. Minimal controls can be a bit confusing if you just jump right in.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Compatibility
Average soundbar. Not bad for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound slightly better than the TV speaker. Wish it worked better with my samsung tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Veeoh:
Thank you for sharing your experience with the Samsung HW-M360 Soundbar Systems.
So that we can better assist you with interface concerns and audio adjustments for your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
You can reach us via any of these options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
- Pros mentioned:Sound quality
Clear, crisp sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is clear and speech is understandable. I only use the remote speaker for music. The base sound on the remote speaker is to powerful.
I would recommend this to a friend - Pros mentioned:Easy setup
Great wireless speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both sound bar and rear speakers that in my opinion does a great job and is easy to set up. The sub has a nice bass to it.
I would recommend this to a friend - Pros mentioned:Price
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this with an older model Samsung 55" tv to add more volume. Works well for this price point. Don't expect it to be more than it is.
I would recommend this to a friend - Pros mentioned:Sound quality
Bangin!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sub and sound bar are bangin! Love how it really brings out the sound. It uses an optical cable and it already comes with one.
I would recommend this to a friend - Pros mentioned:Sound quality
sound is wonderful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installed in y my family room connected to my 70" tv - the sound is very clear and everyone love this soundbar.
I would recommend this to a friend - Pros mentioned:Price
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is just fine for my tv (58”) although i should have taken the next level of sound bar but this is what i can afford.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar. Great sounds, love the different modes for what I’m doing the time. Movie, sports, gaming.
I would recommend this to a friend
