Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound this product has and the sound of the music is very good
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound very load very easy to install good instructions
I would recommend this to a friend Basic but adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a soundbar for a Samsung TV and wanted the TV remote to work properly. It does. This fills a small room with sound quite adequately. It was a great price at the holiday. The day after the purchase I found a BB online deal for the remote speakers-- holiday and M360 discount applied. Total system was under $200 and the added speakers improve the system substantially.
I would recommend this to a friend- Cons mentioned:Volume
Great sounds bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use the only complain is not to loud but for the price is nit to bad.
I would recommend this to a friend - Pros mentioned:Easy setup
Good Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and quite easy to set up. Seems best for a Samsung TV though.
I would recommend this to a friend Ok but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer is very poor but the soundbar is good. I have a different brand (jvc) in my other tv and it is much better
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good for the price paid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and provide better sound than normal TV speakers. Not great for jamming out.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome !!Sound just love it ! Glad we got it movies sound great!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound system is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound bar and the echo you get with every sound from the TV
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding speaker!!! My hubby loved it !!! Totally recommend
I would recommend this to a friend - Pros mentioned:Sound quality
The sound bar was amazing for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was amazing for the price! Clear and easy to use!
I would recommend this to a friend - Cons mentioned:Subwoofer
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly any bass, outs better than the speakers on the TV, but that isn't saying much!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of the Samsung Audio Soundbar. I am sorry to hear that you are not satisfied with the bass sound quality.
Please know that the HW-M360 has a dedicated Subwoofer level control on your remote.
The button is labeled “WOOFER”, and is located to the right of the Volume button.
Push the button up or down to adjust the volume of the subwoofer to -12, or -6 to +6.
Pressing the button will revert the subwoofer volume to level 0.
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
- Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase. Good sound quality. Easy on the eye.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound. Easy set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! A breeze to install and the sound quality is great!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound board for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked very well with our t.v and we have enjoyed the great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big difference watching my tv & listening 2 music with the soundbar on.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound it give for my king size bedroom. Very clear and nice bass
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar set for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a second TV, sounds almost as good as our higher end set.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great and the sub kicks! Great addition to the family room.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Easy connect base speaker. Plays well with my Samsung tv
I would recommend this to a friend