Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice sound. Easy set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! A breeze to install and the sound quality is great!
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great and the sub kicks! Great addition to the family room.
I would recommend this to a friend Decent Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound bar if you’re not looking for a high end theatre sound. Works great for a basic sound bar at a good price.
I would recommend this to a friend- Pros mentioned:Easy setup
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and easy setup for the price. I love that it is wireless.
I would recommend this to a friend - Pros mentioned:Easy setup
Works out of the Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Its a quality Sound Bar, easy to set up. Wireless or wired. Great job.
I would recommend this to a friend - Pros mentioned:Easy setup
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound bar offers an enhanced stereo sound experience, easy setup
I would recommend this to a friend - Pros mentioned:Sound quality
Nice!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Great sound bar for the money!
I would recommend this to a friend - Pros mentioned:Easy setup
First Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar, it has a very good bass sound, it was eazy to hook up
I would recommend this to a friend - Cons mentioned:Subwoofer
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking to save money by purchasing a sound/sub combo this will do, but don’t expect a lot. The sub is not powerful and I question whether it’s worth keeping. I should have gone with the $99 LG sound bar and bought a separate sub. This is how we have the bedroom set up and it works great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gsbingel:
Thank you for sharing your feedback on the Samsung HW-M360 Soundbar. I am sorry to see that this model fell short of your expectations.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Samsung Solutions
- Pros mentioned:Sound quality
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great system for the price. The sound with the sub is awesome.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar the sound quality is so crisp and clear #GreatBar
I would recommend this to a friend - Pros mentioned:Sound quality
Good for small homes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has really good sound but sometimes has an echo while listening to regular tv
I would recommend this to a friend - Pros mentioned:Sound quality
Love this set yo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, easy to set up, doesn’t take up much space at all!
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds very good. Easy to set up & I love the different sound modes it has.
I would recommend this to a friend - Pros mentioned:Easy setup
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar and woofer was easy to hook up and delivers a full sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Nicer sound than just the TV speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and very easy set-up! Way better than just the TV speakers!
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and "marries" with our television like it was meant to be.
I would recommend this to a friend - Pros mentioned:Sound quality
Husband's Toy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big Boys Toys - Enough said!! Great sound for the space it's in.
I would recommend this to a friend - Pros mentioned:Sound quality
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy this product. The sound is great. I would highly recommend it.
I would recommend this to a friend Great sound & doesn't take up a ton of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old TV somehow (even though we don't turn up the TV that much) the speakers went out on it and were usable but not great so when we got a new TV, I knew this time we would get a speaker set too and this one is great. I have to admit that even though I'm not an audiophile, the sound is so much better and the bass notes really help but isn't overwhelming either.
I would recommend this to a friend
