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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,122 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity. It look very modern in fact it has cool features. I like this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking fan is a bit load.. size is excellent. only had for a couple of months so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Handle Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one a few microwaves with the new handle and since I wanted it to match my kitchen it was almost my only pick. The microwave looks really nice and seems too work fine. I give it a thumbs up!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, WilliamSledd. Samsung is proud to be a great addition to your kitchen! ^Lo Samsung

  • Rated 3 out of 5 stars

    Looks great but didn’t work. Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but didn’t work when we tried using it for the first time. Hopefully the repair guy will be able fix it this week, last week he needed to order a part for it. Thankfully we aren’t living in the house just yet and can do without a microwave but major disappointment after spending so much money on appliances and have it not work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you were having issues with your newly installed Samsung Microwave. I am glad to see that you are on the right track for a speedy repair by one of our service professionals. Thank you for choosing Samsung and joining our growing family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good microwave. It looks great and it is very easy to use. I had it installed by Best Buy and the gentleman that installed it was very good and knowledgeable.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Great mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone wonders how the rack is able to be microwaved, but it does and I end up using it so much. It cleans super easy too. Just be aware the door is really big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice OTR Microwaves with sensor control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung OTR microwave. After 8+ years of solid service, the display in the old one started to get progressively dimmer and harder to see - but it was otherwise still functioning well. Repairing it with a new display board, was unfortunately going to be more expensive than replacing it. These work well, and the sensor function is nice. There is no physical sensor probe, like the old types used to measure internal temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, its very quiet, and it looks very cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung over the range microwave. It look so good next to my white kitchen cabins.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use for my elderly mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was purchased for my elderly mother and she loves it the buttons are easy to follow which makes it easy for her to use living alone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new designs of this microwave. It is bigger than i expected but it fits perfect and I like the buttons on the bottom instead of the side.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Macks Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave is the best and even though it is larger than we thought, it is quick, heats evenly and can hold more than two plates

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microwave. It is also an efficient and very good looking appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Range miocrowavw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation takes two people and was fairly easy with just basic toold

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bigger, has a quieter fan and brighter light than my previous microwave, and it’s kind of unique looking with the controls along the bottom. I like it, and hope it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over the Range Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it matches my other appliances. I like the features of this microwave. It heats up food quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look, efficient cook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks very quickly and efficiently. The rack is great for heating items like potatos, and the turntable is about as large as they come. I have put this microwavr through heavy use so far, and its only sign of wear and tear so far is the occasional food explosion mess I create. The microwave is about 8 inches longer externally than actual cooking space, but inside the door is conveniently placed a cooking guide for a variety of presets that work quite well (give or take 30 seconds). The vent is powerful, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Over The Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave performs great, has several pre-configured settings, and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwaave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung kitchen that I have ordered this year! I love the Samsung products. They are attractive and beautifully detailed. Huge kitchen upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is easy to use. Would definitely recommend.

    I would recommend this to a friend
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