Customer Ratings & Reviews
- Model:
- ME21R7051SS
- SKU:
- 6345899
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.
This summary was generated by AI based on customer reviews.
No longer counter model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! I have never had a microwave that mounts above the stove!! I've always had counter top models.. So great not to lose that space anymore
I would recommend this to a friendGreat deal!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS AND LOOKS AWESOME PICTURES DO NOT do it justice!
I would recommend this to a friend- Pros mentioned:Design
Happy with this choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the many cooking features. Great looking. Design works perfect with new oven. Delivery & install went as scheduled.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And love this microwave. Easy to program. Great for everything you need.
I would recommend this to a friend - Cons mentioned:Reliability
Magnitron keeps breaking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave in February of 2024. Since then it has gone through two magnetrons. The microwave is a good microwave when it's not broken. Having to replace the magnetron twice in a year and a half has me putting this at one star. It's a big deal if your microwave keeps not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielC, we understand the importance of a working microwave. We would like to speak with you directly to provide support and explore options for repairing your microwave magnetron.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150500406) to help our team pull up your information.
Have a great day.
^Camille
Samsung microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave so far. Wonder controls placement and works as it should. Very sleek looking.
I would recommend this to a friend- Pros mentioned:Ease of use
My new microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Only bad thing no owner’s manual. I strongly recommend to Samsung start the use of this instructions again.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jose! Thanks for your review! Also, here's a link to the online User Manual (https://bit.ly/3kTMLBJ). ^Ty
A more practical microwave - finally!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls at the bottom rather than the side make it easier to see and control the microwave - why hasn't this design feature been done sooner? Of course the smudge proof stainless steel is a must. It also has a slightly larger plate and a rack, making it more practical when you have to do more than warm your coffee. Great buy.
I would recommend this to a friendBrand response from Samsung
Posted .I love the way the controls are set up on this microwave too, TVSac! We're glad to know you're happy with it. ^Jecca
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it it’s quality and good space So many options to used
I would recommend this to a friend- Cons mentioned:Reliability
Looks nice, not sure about quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but my first one failed after using it for two years. Tried to fix it but just bought a new one that was on sale.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
We understand your experience with your initial microwave can be difficult. We are here to help with your initial unit if you still have it in your care.
To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1146740137 to help our team pull up your information.
Leo
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and knowledgeable. Arrived on time as scheduled and got the installation done in a very speedy and careful fashion. We were very happy with the professional attitude and performance. We will always go back to Best Buy for more products. Thank you again
I would recommend this to a friend- Pros mentioned:Ease of use
Very happy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features and easy to use. Large capacity! Looks wonderful!
I would recommend this to a friend Gorgeous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its unique stylish appearance it outstanding and it works better than it looks, would definitely recommend this
I would recommend this to a friendBrand response from Samsung
Posted .That is our goal! Thank you for the recommendation! We are privileged to be apart of your home! ^Shay
- Pros mentioned:Design
Power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems a little less powerful than my previous microwave, but pretty nitpicky. Nice microwave over all and looks nice.
I would recommend this to a friend - Cons mentioned:Door
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! We’ve had this microwave for just over a year and we have needed the door replaced twice. The heat from the stove below does something to the electronics in the door. Apparently it’s a common issue, but it’s been a pain to get any resolution. You have to jump through so many hoops to get ahold of anyone who will take responsibility for the repair. Such a pain!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inquire more about what transpires with the microwave door and would like to assist as soon as possible, Greg.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Size
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the black stainless steel. The size is perfect to fit a decent size glass roast pan.
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use, heats quickly and consistently. The kids can use it too (they love that 30 second button!)
I would recommend this to a friend - Pros mentioned:Design
Good Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already had other Samsung products. It works like a microwave should. It matches the kitchen aesthetic.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jay9, I am so glad you are loving your new Samsung Microwave. I appreciate you reviewing your unit. We thank you for being such a great part of our Samsung family. ^Brad
Microwave works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am enjoying using my microwave. It looks good and the sensor cooking option is great when I'm unsure of how long an item will take to reheat, although it seems to ere on the conservative side. I wish the instructions it came with were a bit more detailed, but it is fairly intuitive if you've used one before.
I would recommend this to a friendOver the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far, no problems. No fingerprints but a few smudges.
I would recommend this to a friendBrand response from Samsung
Posted .We greatly appreciate your feedback! ^Ty
