Customer Ratings & Reviews
- Model:
- ME21R7051SS
- SKU:
- 6345899
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.
This summary was generated by AI based on customer reviews.
Looks great, powerful exhaust fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works great, powerful exhaust fan but very loud. Excellent choice at this price point.
I would recommend this to a friendWould have been nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, unfortunately mine was damaged straight out of the box but didn’t notice in the return window bc we purchased them for a new house and was a few months before we were ready for them. Looked like someone threw it on the ground corners were damaged but the box wasn’t in bad shape. Check your microwave, open the box!
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Features
Great new microwave, handles all of our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new microwave and this was a great option and it included everything we needed.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controls on the bottom, easy to use and like the info on inside front
I would recommend this to a friend - Cons mentioned:Reliability
DO NOT USE SHIP TO STORE...SELLING OPEN BOX AS NEW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a new black stainless steel microwave and had it sent to the store for pickup at Fort Lauderdale store. I received a dented stainless steel and serial number in the microwave did not match the serial number on the box. I received what I would have to guess is an open box unit that was not checked and it was passed off as new. So I was overcharged $80-100 and on top of that, I am being told I have to return to the store to get a resolution because I opted for ship to store instead of shipping. Best Buy is selling open box items as new and then making it very difficult to speak to anyone in authority to get a resolution. I have spent 2 hours trying to call the store only to have the call forwarded to their "national phone service" to which they cannot help because it was ship to store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this matter with receiving a unit with a different serial number and getting an open box microwave, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Pros mentioned:Design
This microwave has all the features I want
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung microwave oven is beautiful and is made very well. I am very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy clean Easy operation A lot of microwave options
I would recommend this to a friend - Pros mentioned:Ease of use
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice micro. Always fun to learn the new appliance. Pretty easy
I would recommend this to a friend - Pros mentioned:Size
Over the range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size microwave works great.the 2.1cu ft. Is perfect size for any dish you put in
I would recommend this to a friend - Pros mentioned:Features
Good looking microwave.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Very slick. No problems as of now. Great features.
I would recommend this to a friend Sortofhappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Only complaint was I purchased this as an open box. I didn't know that Open box meant used. Yes, This item was used. I know this because there was used cooking splatter on the inside.
I would recommend this to a friendPretty good over stove microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning all the preprogram button/functions. Mainly manually enter time. Spacious & easy clean. Love look & design. One disappointment is fan isn’t super strong for how load it is.
I would recommend this to a friend- Pros mentioned:Size
Sleek
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love love my new microwave. Its big and spacious. I enjoy playing with all the settings
I would recommend this to a friend - Pros mentioned:Features
LOVE OUR NEW MICROWAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, works great, has lots of features
I would recommend this to a friend - Pros mentioned:Design
Looks amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The look of this over the range is like it’s out of the future, especially in the black stainless!
I would recommend this to a friend Best buy on the customers side
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with the handle being broken in shipping, Best Buy took care of the problem by delivering a new microwave and picked up the old one.
I would recommend this to a friendPOWER EFFICIENCY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OUR NEW MICROWAVE IS SUPER AWESOME. IT HEATS UP OUR FOOD QUICKLY. HAS GREAT POWER.
I would recommend this to a friend- Cons mentioned:Door
Big microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of presets and the sensor feature seems to be pretty accurate. Kind of a flimsy door.
I would recommend this to a friend - Pros mentioned:Features
Best Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. So many features and options. Makes the best popcorn too!
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave! Has many different buttons to cook food and is very easy to clean and use.
I would recommend this to a friendBrand response from Samsung
Posted .Your microwaves sleek design and quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. We appreciate your recommendations and welcome you to the Samsung experience. Happy Cooking! ^Cat
