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Customer Ratings & Reviews

Your price for this item is $264.99
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The comparable value price is $377.99

Customer reviews

Rating 4.3 out of 5 stars with 1123 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,123 reviews
  • Rated 5 out of 5 stars

    Great features and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. I love having the control panel below the door as it makes it much easier to read and access. The only drawback is that you can not hit the 1-5 buttons and get an automatic 1 minute etc. Not a big problem but takes some getting used to after having ones that always had that feature in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Gorgeous and Big!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks so nice and seems very big too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's worth every penny\

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i think it's great!! still haven't figured out how to do everything with it yet, but it's a good size and i have been able to cook things that i couldn't get in my other microwave. i just hope this one lasts at least as long as my last one!! it was a samsung too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there samsungstrong, I appreciate you taking the time to share your feedback on your new Samsung Microwave. I am happy to hear you are loving the unit thus far. We would like to thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old kenmore died. And wanted a new machine. This one git all my expectations

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VincentE,

      We're glad to hear you love your new microwave. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Another quality Samsung product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our over the range microwave was eight years old last month when we ran too many continuous cycles making applesauce and fried the unit. We found this one as a direct replacement with no mounting hardware changes. We really like the digital clock on the door which is more eye level and easier to read than our prior unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate, excellent design. Highly recommended.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I agree, LakTech! This microwave is so easy to use. Thanks for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    So powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the bomb! Love the space and power of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks fantastic!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works as advertised and looks nice in my kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great looks and function is a fantastic find! Thanks for sharing, Davidflash! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works good! That's all I can ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave, easy to clean .............

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Easy to use and cooks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only doing basic operation at this point. I heated stew and it was heated to perfection. My old GE would not heat it enough and when I put it back for 30 seconds it would burn it. Also defrosted perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave oven for the price Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes sure eveything thats put inside is nice and WARM. Yum. You ever made a 3 lb steak in a macrowave, way better than a microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2023 this thing is not that modern!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not warm up things like my last microwave Still has a giant problem of when the fan is on the stove and you want to microwave some thing the fan speed codes in half. This is ridiculous.. in addition, when you’re using the timer, you can’t use the microwave this is a joke

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shawn,

      We understand how you feel with your microwave. We are here to help you in any way we can.

      We recommend checking on the resources below for steps to take when the microwave is not heating.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146650245), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does a good job and is very good compared against others in the same price range. We especially like the buttons located at the bottom of the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great. Got as a replacement for our previous Samsung over-the-top microwave oven which went out after 7 years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your money on a samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave died on us twice. The first time it was luckily under warranty and had to have the entire door replaced because that's where the motherboard is. Barely a year after that the new door gave us an error code and it would cost more to repair than buy a new microwave. A waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JessicaG,

      We understand how you feel about your experience with the microwave. Let us help.

      Below is a link to help you with the error code showing on your microwave.

      Samsung microwave error codes:
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      Should you proceed with the repair, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150848428) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung over the counter microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung microwave first one stop working after 5-7 yrs , overal Works very well , buttons looks like touch button but you actually have to press these buttons to make it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an enjoying my new microwave. I put it in myself. If you can read you can put this microwave in. The templates in the box make it easy just follow the directions. Make sure you read everything first. The hardest part is lifting the microwave to put it on the hook bar at the back of the microwave.

    I would recommend this to a friend