Customer Ratings & Reviews
- Model:
- ME21R7051SS
- SKU:
- 6345899
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.
This summary was generated by AI based on customer reviews.
Samsung- 2.1 Cu. ft. Over therange Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to in stall , works very good and looks great
I would recommend this to a friendElegant microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is beautiful inside and out. Very elegant looking and easy to clean. However, I would not recommend my friends to purchase these or any other products from Best Buy do to their poor customer service department.
I would recommend this to a friendGreat item!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the money. Easy to read numbers at the bottom of the door. Would definitely recommend this to someone looking for a good quality microwave.
I would recommend this to a friendI love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes sure eveything thats put inside is nice and WARM. Yum. You ever made a 3 lb steak in a macrowave, way better than a microwave.
I would recommend this to a friendSamsung hit a home run......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a replacement for a 14 yr old unit, this is a great microwave. Cooking guide for warming up leftovers is spot on. Daughter sayys it looks like an oven inside. Not your typical microwave look when you open the door.
I would recommend this to a friend2023 this thing is not that modern!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not warm up things like my last microwave Still has a giant problem of when the fan is on the stove and you want to microwave some thing the fan speed codes in half. This is ridiculous.. in addition, when you’re using the timer, you can’t use the microwave this is a joke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shawn,
We understand how you feel with your microwave. We are here to help you in any way we can.
We recommend checking on the resources below for steps to take when the microwave is not heating.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146650245), and it will help our team pull up your information.
^Rodel
Excellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is excellent product. Absolutely satisfied with purchase.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great. Got as a replacement for our previous Samsung over-the-top microwave oven which went out after 7 years
I would recommend this to a friendSharp looking and works well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only bad thing about this experience was there was a little ding in the face of it. Disappointed that it was brand new and marked up! Other than that, it all works fine.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. It was a 16th inch wider than the old one, but was able to remove a molding in the back and get it installed no problem. The sales man went out of his way to get the best possible deal for me, I hadn't been to BestBuy in years, but now I want to go back.
I would recommend this to a friendBad parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave itself works well and is awesome. The mounting hardware screws did not fit. I had to Jimmy a replacement to make it work...add $5 and 2 trips to the hardware store.
I would recommend this to a friendVery good one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a big one, very powerful, only details is is hard to see inside sent coking because the inside is to dark and the vent is not as powerful as you might think.
I would recommend this to a friendOver the range Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave is very convenient. Nice and big with light
I would recommend this to a friendmissing screws for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't find the HARDWARE PACKET for installation. Self-aligning Machine Screws, Wood screws, Toggle Bolts are missing. Where can I get it?
I would recommend this to a friendHuge Cooking Area
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but my is this thing big. It’s much larger than I expected, and probably much larger than what most people need. No complaints, it works - just huge.
I would recommend this to a friendMy Samsung review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product, we wanted different and decided to get this microwave with keypad at the bottom instead of the side, it's severs as a stove hood and it also lights up.
I would recommend this to a friend- Cons mentioned:Door
Piece of Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is a spacious, good looking, and an even heating unit none of that matters if it doesn't work and this microwave has a fatal flaw for an over the range unit. Any kind of steam kills the door. Want to make spaghetti? Don't try it. Want to can? Forget about it. We've now killed two doors doing basic kitchen functions that this microwave should be able to handle but instead any bit of steam gives an SE error code. We replaced the door once under warranty and it's now dead again 1.5 years in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A working microwave is needed for you to reheat your food, GaryM. Let's go ahead and check the possible fixes.
If you get an error code, service is pretty much needed. First, though, it's possible that if you power cycle the microwave, you may clear the error. Please check this link for details.
Samsung microwave error codes
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145439912) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Great thanks Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg I have never ordered and had it delivered so fast and everything was wonderful the delivery guy was great funny I so love my microwave if I could give 10 stars I would. Thanks Best Buy
I would recommend this to a friendBeautiful Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Microwave,works great ,looks great only problem I have after two years it peeled around the handle
I would recommend this to a friend- Cons mentioned:Door, Reliability
Poor quality microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave for about 3 weeks and the door is already squeaking when you close the door. Very unhappy with the quality especially since this microwave was not the lowest price microwave on display. I THOUGHT that if I spent more money that I would get better quality, not true. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Microwave. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142842687. We thank you for being a part of the Samsung family. ^Brad
