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Customer Ratings & Reviews

Your price for this item is $264.99
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The comparable value price is $377.99

Customer reviews

Rating 4.3 out of 5 stars with 1123 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,123 reviews
  • Rated 5 out of 5 stars

    Sandman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works beautifully. Works great every time I use it I enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interior shelf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can heat two plates at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it but it’s not as efficient as our last microwave

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good addition to any kitchen till dies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to any kitchen. Worked ok for over 1 year but died with SE error. Best buy makes Total membership members pay a ridiculous $100+ tax for a service fee.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with not having the best experience with your microwave. Let us help.

      Here is a link for troubleshooting steps for your microwave that is displaying an error code; kindly choose the one that matches and click the embedded words.

      Samsung microwave error codes.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149029919) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 4 out of 5 stars

    big spud zapper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Potato button works great. The logo on the front of my unit seems slightly off, otherwise it works like normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you need a quality microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand and the microwave especially when you have kids that like to slam everything even microwave doors it stands up to quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my Samsung microwave very easy to use and looks great with my Samsung stove oven range I love the no handle option and the big size of the interior also the black ceramic coating inside he eats all my Foods evenly and quickly

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to tell us how much you love your new microwave. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience. Happy Cooking! ^Cat Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to replace older unit picked this model because it has four speed exhaust fan and I have two other kitchen pieces of the same brand. We are very happy with the performance of this unit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Sidk. Thank you for taking the time to leave a review with us and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features I need, silent, fast. Installation was done in a timely manner. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Perfect fit. We love the reheat option and various settings at the touch of a button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I dont love it, but i really like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Al.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this Microwave for a long time but is nice, roomy and so far works well. Looks good in my application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is right.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything l needed in a microwave at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear me out, the only complaint in this microwave is there is no preset time functions and the only defrost option is by weight. Aside from that it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. Easy to clean. A little confusing sometimes with so many options. But it cooks great. 2 racks to cook on but if u put more than one thing in to cook it takes longer. The door is really loud when u close it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get five stars if the #ers were backlit on the microwave. Can’t use it in the dark.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Awesome, congratulations on your Samsung Microwave. I am so appreciative of your honest feedback. I will definitely be sharing your opinions with our design team. We welcome you to the family and are so grateful for you choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Very quiet and efficient. Installation Was easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First month revirw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well for the month we have had it. Defrost is very good. Defrost but does not start cooking the item.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Installation

    Rated 5 out of 5 stars

    Nice upgrade with this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Was easy to install. Lots of great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave - Black Stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave; similar to the one that was replaced.

    I would recommend this to a friend