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Customer Ratings & Reviews

Your price for this item is $264.99
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The comparable value price is $377.99

Customer reviews

Rating 4.3 out of 5 stars with 1123 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,123 reviews
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy this again. I can take the rack out to heat larger containers. Still learning best ways to use all the features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of our new microwave with all of the other new appliances. The microwave has an extra shelf, so you can cook two things at once. We Love all the extra buttons and cleaning is a breeze. Very happy with this purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is fantastic news, Rvrpyrt! We love to hear that you're loving this microwave. ^Lo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re really enjoying our new microwave. It had a lot of “bells and whistles” that we still need to know how to use but we think it was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our older unit stopped working and it was time for a new one. I was a little weary about Samsung kitchen products from previous experience, however, so far so good. But extended warranty if offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. It fits perfectly, and does the job accurately and good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work at all when plugged in.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it from an outlet store in Montclair, CA. When I plugged it in after installation it did not work. Best Buy told me I could not return it because of the purchase place so I had to call Samsung to fix it. It took Samsung 2 weeks and 2 separate trips to finally get it operable. I am not a happy customer with the outlet store and doubt I will ever use it again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Billy,
      I am glad to see that we were able to take care of your issue that you were experiencing with your Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen and we welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Value microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the money. Not as powerful as i thought but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave/oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Its a game changer going from a regular to a microwave/oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Microwave for fast cook, all food, perfect sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I had this microwave for about 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I use my microwave a lot - like the grate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the microwave can cook several items at one time. It does, however, make some noise when in starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Bosch Microwave. Originally had Bosch Microwave, Double Oven and Dishwasher. Bosch is German for 'CRAP'. NEVER buy Bosch! This microwave is so Superior to Bosch, it is beyond words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave mania

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works perfectly and with total tech, it was installed for free. Its a great appliance and the price was right.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Broken twice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this unit for 6 months and have had to have it repaired twice already.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you feedback, Brian4571. Thank you for sharing your experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the look of this microwave. I also like that the controls are on the bottom of the microwave. like the inside is easy to keep clean. Great if you don't want to look at fingerprints all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    happycustomer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes too long to heat food. good looking appliance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we value your feedback. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the microwave heating performance (https://bit.ly/30K6NqK). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143807768) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave and all the settings The only thing I don’t care for is the rack . But worth the price and trusted brand . Haven’t had any problems and easy setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Love the way it looks. Sensor reheat works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to date plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to have the directions at a lower level Wish it came with directions. and I do not know what level it is, a 1200 or 1100 or 1000 How do I find out?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some difficulty in the installation but it worked out.

    I would recommend this to a friend