Customer Ratings & Reviews
- Model:
- ME21R7051SS
- SKU:
- 6345899
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.
This summary was generated by AI based on customer reviews.
Basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is loud when opening and closing no special featured
No, I would not recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave has a lot of features for the money, the exhaust (not vented) is very strong although a little loud on high.
I would recommend this to a friendQuality in question
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my 4 year old Samsung microwave, same installation. Concerned door controls will go out on this one, 2 weeks in and hinges are squeeking already. Price falsely advertised, store would not honor price, but needed item, so I bought it anyway.
No, I would not recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look the look and functionality of this microwave. Having all the buttons on the bottom within easy reach is a great feature.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this microwave oven. Plenty of room and cooks and warms evenly. Worth every penny it cost.
I would recommend this to a friendBest one yet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clock format on this microwave and how fancy it looks.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to be a beautiful addition to your home, JujuBean. Thank you for sharing your experience with us. ^Lo
Looks good and works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got the microwave installed after weeks of waiting (backordered) - been using for a week now and it's great. the slick look is noice.
I would recommend this to a friendGreat microwave...only complaint is only a 1 speed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks and easy install..only need is multi speed exhaustfan
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great, love the new microwave. Didn’t like the man who installed it, but I believe he was an outsourced tech.
I would recommend this to a friendSamsung 2.1 Cu Ft Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has a large interior and the touch screen works great. The LED is easy to read and bright enough
I would recommend this to a friendGary B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like our microwave. It has many selections to pick from and really like the sensor.
I would recommend this to a friendGreat microwave so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its great. It did take a month longer than it should have to receive it. But we upgraded and love it so far
I would recommend this to a friendNice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave a month ago. Love the microwave!
I would recommend this to a friendJust great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an amazing microwave, if you ever break your own, this is what you need, nice and durable and convenient.
I would recommend this to a friendOver the Range in Black Stainless Steel is Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the menu at the bottom of the door rather than on the side. Black stainless steel is beautiful.
I would recommend this to a friendGood When It Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave when it works. I’ve had to replace this model twice over the last six years. The first one stopped heating and the keypad stopped working on the second one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JKEMN,
Thank you for bringing this to our attention. I see you have some concerns with the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
When a microwave isn't starting or heating, it is most common because it is in Demo mode. This mode is used on retail showroom floors to show off microwaves without activating their magnetron. The microwave also won't heat if it does not have enough clearance or ventilation.
Samsung microwave is not heating or has stopped working https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. If the panel still doesn't respond, service is required.
The microwave control panel does not respond https://www.samsung.com/us/support/troubleshooting/TSG01001961/
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME21R7051SS/AA
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144752100
Have a great day.
^Charles
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used all of the ways items can be cooked but what I've used thus far they've not disappointed.
I would recommend this to a friendvery nice and elegant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this item. need to have it installed but so far it looks great and have heard great things about it!
I would recommend this to a friendReview on Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sensor menu. It’s so easy to use and my food always comes out perfect.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love me microwave, I really love the set up and function of the microwave.
I would recommend this to a friend