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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1123 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,123 reviews
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Price was decent. Does everything that I want it to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easily one of the worst microwaves you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave and was very excited about. I loved the size, the features, and the look. I decided to make some pasta for dinner for the first time and boiled some water and turned the microwave fan on to absorb some moisture. First time boiling water on the stove and I get and “SE” error 5 minutes in. After some research it seems to be related to the control board and moisture as the control board is at the bottom. Gave it a day to dry out and shut power down to the outlet and the error hasn’t gone away. Do all of yourselves a favor and make sure to buy a microwave with the board on the right side and not at the bottom. Or make sure you always cover your pot. This microwave also has a problem with condensation building up on the exterior of the door when microwaving something with a higher liquid content. We also received two of these microwaves both dented.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jake,

      We understand how it feels to deal with an error code on our appliance. We'd love to help you.

      Please see the link below for steps if the microwave is showing an SE error.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      Also, I have shared a link below for the steps if there's condensation that forms in the microwave door.
      https://www.samsung.com/us/support/troubleshooting/TSG01110250/

      If, after following the steps, the issue persists, we highly suggest contacting us directly.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146882797, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Perfect for Over the Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this microwave because it fits nicely over the range and the buttons are easier to reach compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Look & Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave matches our new Samsung stove. The larger capacity is a definite plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black is beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completes my kitchen, looks beautiful and matches the other appliances. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Over-the-Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very good. Noise is minimal. The fan works well! I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge for large families!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome we have a large family and we can fit a lot of things in it and it heats evenly across.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product work perfect and nothing wrong with this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large cooking space and it looks great over the range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, no complaints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great microwave. Haven't had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Samsung (9 years) with the same model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    F Fuller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned a lot about the product now i used it. I am happy with it . Work really well. F. Fuller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor cooking was very nice in this microwave. My old microwave was very basic and this one has been a real treat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the options. Buttons on the bottom are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase, so the price was nice. Works like a charm. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. 2nd purchase of same. Last one lasted 5 yrs and 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern look, works great, love it! The only challenge was installation. I would recommend to use professional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple settings. The lighting option is nice and the display itself is very nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if is used i still have good quality cooking and like the style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Delivered by pleasant and professional delivery team.

    I would recommend this to a friend
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