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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1123 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,123 reviews
  • Rated 5 out of 5 stars

    Just another microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works well. No problems. Easy to use. Good light shining down on the stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so quiet and powerful! It's very accommodating to multiple meals. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it. It's was great in price and since I have had it two months so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the microwave is big in capacity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old microwave was small from inside, although it shared the same dimensions as this one overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space efficient. Love how it warms the food. Matches other stainless steel appliances great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working 2 weeks after warranty expired.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased on march 6, 2024. Today, March 27, 2025 it stopped working/heating up just as it surpassed the 1 year warranty. I also did notice that even the high powered setting I had to cook my food for a significant amount of time compared to my old one - which was a big clunky one from the original owners of my home.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristinaS,

      We understand how important a reliable microwave is in reheating food and preparing meals. Let's get the information you need to ensure the microwave operates smoothly.

      The link below will help you address the issue with the microwave. Learn more by checking the hyperlinks. Set up a service call if necessary.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need further assistance with the microwave, please feel free to contact us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148677950) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Works great and looks great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded our kitchen with Samsung Range and Microwave. Both look stylish and have been very high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the additional shelf. Very roomy and many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing new level i like the way the numbers are set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave after looking at many options. Completely happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! another fine Samsung Appliance. Highly recommend this to all Samsung fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and very quiet operation. Lots of choices for cooking, reheating and defrosting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older LG unit. We could not be happier withnits perfomance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great having the buttons on the button instead of

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the buttons on the bottom, especially for shorter people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally available.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, lots of options and looks good in my new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We bought this for our newly remodeled kitchen and no regrets

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel appliances from Samsung. Great upgrade for dyi kitchen project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! It’s beautiful and cooks amazingly. Very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. I really recomend it to anyone who want to update the microwave.

    I would recommend this to a friend
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