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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 557 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 556 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I love it! It’s so easy to use and looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I am a contractor and order this microwave on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a package deal on the Memorial Day sale! Love it! Has a bright light and a power fan! Nice and easy to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE HOW BIG THIS MICROWAVE IS!!!! The space is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. I would reccomend this if your looking for a new microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi Microwave?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wifi-microwave I've ever owned. Don't think I'll use the features, but looks and works fine so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung microwave. Easy to use and the cooktop light is much brighter than my last microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over range microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get microwave, very easy to use, in love with fan works amazing when cooking and reducing smell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the model before this and this is a great upgrade. It heats up the food very well, and works with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for a replacement of our broken microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look...probably one of the easiest microwaves to operate. Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Only things it’s missing is the bacon button but overall happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking MW when its working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave, but in two month the main controller have to be replaced on it thanks god for the warnty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 10 year older version of this same microwave but with a handle. This one is soo much better. The touch screen works a million times better and I love the clean sleekness of the flat unobstructed face. The older model and this one both have the enamel interior which makes it a dream to clean. Great microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to set up. Was able to add to the smart things app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave in terms of build quality and look. Great install service, very professional installers. I will buy my next appliance from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finger print resistance is not true - must wipe regularly. Also fan speed settings 1 - 4 does not operate correctly. It stays on high no matter the setting. Getting a technician is very hard AND they won't remove or install so just more expense if you can't do it your self.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesS, we aim to have a properly working microwave. Let us assist you.

      Please see page 15 under the "Vent Fan (4/3/2/1/Off)" and page 32 under the "Cleaning the exterior" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Should you need more assistance with the vent fan, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147658427) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. The size and overall capabilities are one of a kind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great. We had it installed and the install was simple, quick and easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free standing stove and matching microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Samsung microwave that matches our Samsung oven. We were so impressed with the installers, Scott and Brendan, as they were professional and did an exceptional job. There should be more like them.

    I would recommend this to a friend
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