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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 639 reviews

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90%
would recommend
to a friend
Page 1 Showing 1-20 of 639 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very Nice Refrigerator!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    We were in search for a new refrigerator because our last refrigerator for over 20 years died. While searching, we came upon this refrigerator that we were measuring up with every other ones that we saw. It was just something about this particular refrigerator. We realized that our refrigerator search was over when we saw this Samsung Refrigerator. We especially love the feature of an alarm that would go off if the door was opened for 20 seconds. We absolutely love the LED light in the freezer and fridge. We here at the Morris household love it! ~Thanks The Morris Family

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good, spacious, but noisy fridge at times.

    Posted .

    I’ve had this for one year now Pros: I enjoy the external design, sleek and modern. I don’t mind the limited lighting but both the freezer and fridge lights are directly in front so it’s dark in the back part of compartments. No problems with adjustable temperature. It gets very cold. My fridge and freezer are set at 2 and 3 blue lit lights (my preference), and it can go up to 5 lit lights if needed, which is super cold. I like the humidity control of the 2 bottom drawers, not sure if it keeps veggies and fruits fresher longer. It probably does with its twin cooling design. Cons: noise level can be annoying but we got used to it. I don’t have the ice maker water hook up and the fridge still makes crackling/knocking noises. I have the setting off, tried everything but the fridge is just plain noisy at times! Not constant but intermittent. I would not recommend to a personal friend because I’m sure there are very quiet fridges out there that are still spacious and modern looking. Cost was subtotal 989.99+61.87(sales tax) total 1051.86-148.75(price match)= grand total 903.11 I got the price reduction after the fridge went on sale 2 weeks later. I called and they did it over the phone.

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent refrigerator

    |
    Posted .
    Owned for 3 weeks when reviewed.

    If you don’t like side by side refrigerator, this one is perfect. My only problem is I don’t like the new appliance smell.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that the design of this refrigerator is perfect for your kitchen. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best outside (inside garage) ice box made!

    |
    Posted .

    I had it delivered to the garage for our usage. I am very happy with the unit. Great service from Best Buy and well informed sales lady that helped us find the one best for usl

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the great review. Welcome to the Samsung family. ^Shifa Samsung

  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Good room

    |
    Posted .

    Lots of room but not alot of adjustability. Fridge is very deep so had to buy bins for my condiments so they didn't get lost in the back of the fridge. Only s slot adjustments for the shelves.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I would like to congratulate you on joining the Samsung Family. I am glad the we have customer that love our spacious refrigerator. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great refrigerator

    Posted .

    Factor settings are working well in the freezer & fridge. We never had a light in our freezer before. This feature helps, but would help more if it faced into the freezer. Ice maker should have auto shut off if the bin is full, this model has to manually be shut off. We like the slide out pantry but the fridge lacks sufficient shelf space because of it. Door shelves are very nice. Overall we really like this refrigerator. This unit is quiet. The only time we hear noise is when the ice maker drops ice. Magnets will work on the outside doors if you want to hang a calendar, etc

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Donna. Thank you for taking the time out of your busy day to highlight the features of this refrigerator. We are glad to hear that it's been a great addition to your kitchen. ^Lo Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect for in-law apartment

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Perfect fit and allowed my daughter to finally have an ice maker in her area of the house. Good deal for the price.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker, Spacious

    Rated 4 out of 5 stars

    Good refrigerator for limited space

    |
    Posted .

    Had to make a search to find a quality fridge that would fit in my cabinet space and still have some more than basic features and appearance. This model has good internal layout, nice led lighting in both fridge and freezer sections and independent temperature controls for both freezer and fridge. The black stainless is a sharp look. Included ice maker at no additional charge was a nice bonus. Geek squad installation was flawless. If you need a smaller unit with more than just basic features give this one a look.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Not too happy with refrigerators condition.

    |
    Posted .

    The refrigerator was delivered with dents, dings, and scratches. We had to arrange for an exchange to replace product.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Ice maker, Spacious

    Rated 5 out of 5 stars

    So so happy

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Love this fridge looks awesome and gets the job done, tons of space ice maker works great!! If your looking for great space, great functionality and a great look this is the fridge for you!!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker, Spacious

    Rated 5 out of 5 stars

    extremely efficient; black stainless looks gr

    |
    Posted .

    Quiet running; Quiet Ice maker. More than enough space for 2. Black stainless looks great and finger/hand smudges easily disappear.

    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 4 out of 5 stars

    So far happy with our purchase

    |
    Posted .
    Owned for 2 weeks when reviewed.

    I was a little nervous about purchasing a Samsung refrigerator because Consumer Reports gave Samsung a low rate for their refrigerators. Unfortunately, I needed a refrigerator and this one was available without waiting and the customer service person at Best Buy assured me the problem was with the bigger Samsung refrigerators and NOT those with just the freezer on top. Since our refrigerator was no longer working I decided to trust the guy at Best Buy and get the Samsung as it kind of made sense to me that those huge refrigerators would be a bigger problem. So far I am happy with our purchase, the refrigerator is so quite the first few nights it was difficult to sleep because we could not hear the rubble of our old refrigerator. The room inside the freezer is nice and the door will make a ding noise if the door is open too long. The Samsung looks nice and I’m glad it is fingerprint resistant. I did think this refrigerator was more pricey than comparable refrigerators with the freezer on top. Originally I was looking for an LG freezer on top refrigerator and the prices were much better and Consumer Reports gave LG a much higher rating than the Samsung, unfortunately everywhere I looked LG was on backorder and there was a 4 month wait at some places for that refrigerator.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    IT'S TRUE THE BEAT THINGS NEVER LAST!!!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Absolutely beautiful!!! I am in love with the finish!!! Black stainless is definitely the way to go! It's shiny enough it is almost like having a Morrison or my refrigerator door!!! The fingerprint resistant finish is an absolute life-saver!!! Was concerned that because my old appliances are white and my new dishwasher on the other rsode of the kitchen is regular fingerprint resistant stainless that it would clash or due to it's dark color look too large and out of place. I will be replacing stove and microwave soon and will definitely be going with black stainless!!! It is truly a shame that they have stopped making this model it is perfect for a smaller kitchen without sacrificing storage on the inside!!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Pretty good

    |
    Posted .
    Owned for 1 month when reviewed.

    Well first of all what I consider very important, energy use. I've been using it over a month, it actually uses less electricity than it's "rating", I have it plugged in to a kill-a-watt device, it uses less than a kilowatt hour per day. I have the freezer set to 0 to -5F, the refrigerator to 36F. The ice maker, can be on or off. Electronic control, not manual. If on keeps the bin full. But for me, if keeping bin full the newer ice will always be on the top. So I turn it off when full, use ice until tray gets very low, then turn back on. That way I always have "fresh" ice. What I don't like, there is not what I would call a normal "meat/cheese" bin/drawer. Instead there is a tray right under the freezer that runs the complete width of the fridge. So cannot put gallons/half gallons of milk whatever on the top shelf (or any shelf with standard shelf arrangement). Have to put on door shelves. I myself like all my "jugs/cartons" on the top shelf. The "tray" can be partially removed, the slide out part at least, the swing door maybe not, I had to tape it up. The top of the fridge, I like flat. This one is raised by the ice maker. Also raised right behind the door, all the way across, the electronics used to control the fridge/freezer are in the raised part. I do prefer a completely flat top of fridge. All electronic vs manual controls, we shall see. Seems something else that could burn out. Also interior light is not replaceable, would need service. Overall good, especially energy use. The coated stainless seems to resist smudges too. This replaced a near 20 year old fridge so maybe many of the "features" I am not thrilled with are standard on current type models.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there BBuser, we are very grateful for your thorough review of your Samsung Refrigerator and for taking the time to do so. We are glad that you are happy with your machine and we are happy to welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    Posted .

    The salesperson at Best Buy said this was the best top freezer refrigerator available and she was right. I bought it along with a Samsung gas range and microwave as well as a Bosch dishwasher. It looks great inside and out and has great features such as being able to use the top compartment as a refrigerator also instead of a freezer. Highly recommend it...

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

    |
    Posted .
    Owned for 1 month when reviewed.

    Perfect size for my townhouse. Consumer reports rated it high so I went with it. Nice refrigerator but took 2 months to get it. Ordered in July and received it in mid September. Freezer keeps food frozen and refrigerator keeps food cold. So far so good!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Liked

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Fits several gallons of milk on side doors. Lots of shelves inside refrigerator. Sturdy and deep vegetable drawers. Excellent suction in freezer and refrigerator. Good lighting in refrigerator and freezer. Doors close completely without having to check that they have closed. If the doors are held open too long there is a pleasant ringing sound that alerts you that the door is still open. Very quiet. Good price.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Ice maker, Spacious
    Cons mentioned:
    Noise, Shelving

    Rated 4 out of 5 stars

    Nice Refrigerator

    |
    Posted .
    Owned for 1 month when reviewed.

    I really like my fridge. It's very roomy, and keeps a great even temperature throughout. Beautiful finish and looks great in my kitchen, and fits perfectly in the hole made by my cabinetry. The ice maker makes great clear ice. Other reviews have mentioned its oddities: Fairly inadjustable shelves made a new storage strategy necessary for me. It did pop and bang and make some noises when new - expansion and contraction - but these have lessened over time. The Slide and Reach Pantry drawer is kind of odd. It's not particularly accessible and takes up some room. But I have figured out what it's for and is proving valuable. I temped it and it runs right around 35-37 degrees. It is the coldest location in the fridge and is perfect for storing fresh meat and other highly perishable items.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Snork, I wanted to congratulate you on your Samsung Refrigerator. I am so glad you are enjoying your product. We would like to warmly welcome you to our Samsung Community. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    it fit it looked great and it achieved my vision

    |
    Posted .

    I wanted to go to Brands Mart but I liked best buy warranty service so this was the first time i tried Best Buy and wasn't disappointed great looking products, I wanted something for a rental that looked great and didn't cost to much, because they matched pricing it didn't cost me an arm and a leg and was able to make the place look eye popping not cheep

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Surprise Purchase

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I needed a refrigerator quick as mine died after 20years of service. It was a side by side was looking to buy the same. Ended up choosing those one as plans to put it in the basement after kitchen remodel. This fridge is awesome! So much more room! Better shelving placement may have remodel the kitchen around it! Bought Black back but it reminds me of stainless steel! No smudging.Pricing was great as so many are wayyy overpriced.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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