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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, showcase door, and counter-depth design of the refrigerator. They appreciate the flexibility of the flex drawer and the overall design of the appliance. However, some customers have experienced issues with the ice maker freezing up and the refrigerator being louder than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 424 reviews
  • Rated 5 out of 5 stars

    4 door samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new refrigerator. The middle drawer is great if you have kids. We put all their snacks in there and it’s so convenient for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good looking, but super thin metal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the appearance of the fridge and function but the metal on the front is way too thin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this fridge! It's a little smaller than I thought it would be, but overall very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge for organizing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fridge because it was perfect for organizing since im a neat freak..... The other models where more expensive and didnt have as many features as this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but it’s counter top depth so it’s expected works great love the look

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the counter depth model and it’s fabulous. We love the multiple doors and versatile configuration options. It’s really exactly what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Caution if crushed ice to put a paper towel briefly for residual melted pieces that will fall into drip tray if you want to avoid any rust issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to make sure everyone knows this review isn't a reflection on the Geek squad service. They did an excellent job ... courteous and respectful. This refrigerator should be recalled. This is our 2nd go with this model having had the 1st unit replaced due to the service department not being able to fix after the 5th try. The ice maker is such a poor design it starts leaking after about 3 months and within another month it is freezing up or running water down the front of the unit. The Geek squad has been out and replaced the ice maker and done the same repairs as the prior unit and within a few months it started leaking again. The unit is now completely frozen up and won't dispense ice (but at least it isn't leaking down the front). I'm very disappointed with Samsung on this one. We have a number of Samsung appliances and electronics and love them but this refrigerator is a bust.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I've ever owned! He water in the door runs so smoothly the door in door is amazing with children! I couldn't have asked for a better product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer drawer seems a little out of line. First new refrigerator since 1996.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge just very difficult to keep clean outside the stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 door. Always use the center drawer for meat and cheese. Con to replace filter every three months is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great unit, it looks great and works well. Very well made you can fill with a good amount of produces and easy to access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the doors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after switching from water to ice a little bit of water always comes out.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Total Frustration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker has been nothing but trouble. Have had the ice maker completely replaced several weeks ago and it broke again two days after the replacement. Now I'm trying to get a replacement refrigerator and being told I need to have ANOTHER technician to come out and make that determination. I'm currently on and off hold for the 10th time (I've been counting) in one call, going on 1 hour and 21 mins to get an answer from this poor girl that doesn't understand what I'm saying. Beyond frustrated!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the showcase feature. Only problem, thought it was weird that the right side door wasn't level with the other and had to be adjusted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. Great product. Would definitely recommend to others.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Keeps food cold, about it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 9 months, ice maker would freeze up. Now every month after putting a hair dryer in and melting stuck ice cubes, it freezes up again. Every month, a block of ice cubes. What a piece of junk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice counter depth fridge. Easy to use the water, ice and temperature features. Good amount of space for being counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Tons of storage space, which I was worried that there wouldn't be enough. The freezer space at the bottom is perfect.

    I would recommend this to a friend
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