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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, showcase door, and counter-depth design of the refrigerator. They appreciate the flexibility of the flex drawer and the overall design of the appliance. However, some customers have experienced issues with the ice maker freezing up and the refrigerator being louder than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 424 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Looks great. Everything works good except ice make

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look product. Very modern looking. Middle draw very convenient. Ice maker does not work very good.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Great Samsung Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after about 3 months we love our new fridge. French doors and separated freezer space gives us so much more flexibility in storing and re-arranging our food. Def worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Black stainless

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Black Stainless is beautiful. The refrigerator is designed well with the peek thru door. I love the flex zone. Samsung was helpful on the phone when I didn't understand one of the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Fairly quiet and looks nice. Cons: The left and right doors are slightly misaligned. Friend has same model and also has his doors misaligned. Don't think it's a big problem but sort of speaks to quality control. Samsung is not super expensive but considered a top appliance brand so I expected them to be more detailed in their quality control. Also filters are expensive but every other brand does the same so not unique to Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator & Washer & Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the Samsung products before, but this time it catch my eye. yet my purchase have not delivered but I decided to write up the review. I'll update this once it arrives by end of the month. I'll not talk more about the product since we have not received them, but particular bestbuy we went in Christiana Mall location, the staff up there extremely friendly and helpful. The guy I was working with was very knowledgeable and did answered all my questions. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Stunning addition to the kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, love the cold drawer for our drinks! Would like the ice capacity to be a little larger.

    I would recommend this to a friend
  • Pros mentioned:
    Flex drawer

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for! Love the middle flex drawer. This fridge fit perfectly in my limited space kitchen while still offering plenty of storage space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that we could provide all the features you need and be the perfect fit for your home. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 4 out of 5 stars

    Sharp appearance & good use of space overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely into the space we have allowed, and the black stainless finish repels fingerprints as well. The left side door storage, or lack of, was disappointing, as we didn't have a reference at the store to compare to.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great 5 door refridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great. Love the 5 door setup. plenty of room for all of our needs. Salesman was very good. He made me comfortable with spending the money for the Samsung. Great follow up.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why is fridge spelled with a d? This is a good one. Quiet and looks great. Ice is a little weird but we don't use ice. Would rather have no ice maker to get more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator/freezer is awesome. It is easy to fill cups with ice and water. Middle drawer works great for food for young kids and boxes of leftover food from restaurants.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched counter depth models extensively before buying this refrig. I love it. It is the best designed counter depth that I found under $3k. The only negative after 3 weeks of use is the figure prints. Contrary to other reviews noises are typical and is not a problem. Ice maker is a little small but more than sufficient for 2 people. I plan on putting a bucket in my freezer to store extra ice for parties.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just keep making them better, French doors, better lighting, quality and unlike LG doesn't have freezer issues, best currently available

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Nice features, good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this counter depth over larger model. We have garage fridge so glad we did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Black Stainless Steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying my fridge now for almost a month. I love the finish and the easy access door and that the filter is in a good spot vs at the very bottom of the fridge like my old whirlpool was. I wish it had more storage though for taller items like sodas, milk and etc other than just the door shelf. And if there is a way to move the shelf higher or lower I have not figured that out yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it claims.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of the shelves. Just had family stay for six nights and needed to lift the shelf by the ice maker and use the retractable shelf. The middle draw was great for water and soda. My old fridge had four more cubic feet of space, but I really did not notice this. The ice and water dispenser is much easier to use than my old one. I have also had no problem with fingerprints. The one downside is that most of the shelves on the dispenser side are too small and not tall enough to be much use.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge....everything fits nicely in the top refrigeration section, easy to pull doors, and LOVE the crushed ice!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I’ve only had this refrigerator for six months it has a lot of room and versatility. I would recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    good fridge so far, haven't used it much though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious even though it is a counter dept. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic item, even better deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on this purchase has exceeded our expectations. The only down side is that despite purging the recommended amount of water from the lines there is still a plastic chemical taste to the water and ice. I hope that it goes away with time if not we can try a new filter and perhaps because it dried out on display that caused the issues. Over all very happy, this is a high quality item and a significant upgrade given the sale opportunity, we had to make the purchase and don’t regret it at all.

    I would recommend this to a friend
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