Customer Ratings & Reviews
- Model:
- RF23R6301SR
- SKU:
- 6355742
Rating by feature
- Quality
Rating 4.4 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 22.5 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with Food Showcase. They particularly love the built-in water pitcher, the door-in-door feature, and the spacious interior. The counter-depth design is also a hit, especially for those with limited space.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love the mini door to get out only drinks. Freezer with good capacity.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the food show case and the door water jug. Just what we wanted.
I would recommend this to a friendNice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice upgrade from our previous refrigerator. Great features and convenient access.
I would recommend this to a friendFridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was very deep. I had to return it. The front window was really cool.
I would recommend this to a friendGREAT Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feature for feature this is a great value for cost.
I would recommend this to a friendgood for a flip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great we use on our top rehabs flips in town
I would recommend this to a friendBrand response from Samsung
Posted .Hi there GENEY, I applaud your decision to stick with your most trusted brand. We thank you for your new Samsung Refrigerator purchase and thank you for choosing Samsung throughout your homes. ^Brad
Very Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy it, very easy to use. My family loves it.
I would recommend this to a friendA perfect fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, works very well, excellent Fitbit in our kitchen
I would recommend this to a friendWorkhorse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product!! Well made, works well!! Great purchase!!!
I would recommend this to a friendVery Satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic customer service and beauriful appliances.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good. The water and ice dispenser didnt work.
I would recommend this to a friend- Cons mentioned:Defective
Ended up returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through 3 Samsung refrigerators before Samsung decided to refund the purchase since I had not even had it a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647502.
-Noraina
Terrible refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately my GE refrigerator broke during covid and this refrigerator was the quickest I could get. I should have waited for my GE. I've had this refrigerator since Aug. 2020 and the ice compartment has been repaired 4 times in two year. Of course the ice machine is not working AGAIN. Buyer beware. First time buying a Samsung appliance and never again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi IvyD,
Thank you for sharing your feedback. Your satisfaction is our top priority and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23R6301SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144683229
Thank you for choosing Samsung. Have a great day.
-Trisha-
Stay away. This refrigerator is awful.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst refrigerator we have ever owned. Ice maker problems x 4, water pitcher problems x 2 and then the entire coolant system failed 1.5 years after purchasing it. Samsung was awful to deal with, but Best Buy came through and gave us a full refund. So glad to see it leave our house.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MWeng,
Thank you for choosing Samsung for your Appliance needs. I sincerely apologize for the inconvenience this has caused you. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
- Pros mentioned:Design
samsung french door frige
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was expensive The look is awesome!! counter depth is great!! easy to clean and no hand prints. the Ice maker froze up and stopped working. this is a problem with this namebrand
I would recommend this to a friend Bad ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 years in and the ice maker broke. Bought a 3 year warrranty…
No, I would not recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy. Has a nearly constant high frequency noise. If I knew before, we would not have bought
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave us feedback on your refrigerator. We are always looking for areas in which we can improve our products. I am including a link to a guide on noises from the refrigerator (https://bit.ly/36lDpqG). Thank you for being a Samsung customer! ^Lena
