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Customer Ratings & Reviews

$599.99
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Comp. Value: $809.99

Customer reviews

Rating 4.4 out of 5 stars with 284 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the 24" AutoRelease Dry Smart Built-In Tub Dishwasher's quiet operation and effective cleaning performance. Many appreciate its sleek design, the added convenience of the third rack, and ample capacity. However, some customers have expressed concerns about the door's sturdiness and the length of the wash cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 284 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hit the 1 year mark with this dishwasher, and the wife and I absolutely love it. Super quiet, the third row silverware rack is awesome. Easy cleaning and maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mt best ever dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced what I thought was a good Kitchen-aid with this dishwasher. Turns out that Kitchen-aid was not so good. I now Know what a good dishwasher is like. Dishes come out clean. They are cleaner now after a couple of washes than when they come out of the old washer. So we put all of the dishes through before using them and what a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Love the 3rd Row

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second samsung dishwasher. I didn't need to replace my first one but I had purchased a new stove and decided to replace all of the kitchen appliances so they are the same age. I only wanted a new one because I loved the 3rd row and have always thought that would be more efficient for my household and it is! I love it. I also love that it opens once done, that really dries my dishes off faster and makes putting everything away easier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It was truly the “Best Buy”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung dishwasher, it’s quiet, auto release and I’m loving the top rack for silverware. The installation process was easy and he was very knowledgeable and did a great job of installing the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, stylish, fingerprint, free, easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is quiet and I’m glad for the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    DIshwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little to no noise, cleans dishes and silverware very well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dishwasher, good organization, very quiet and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, tons of room and versatile in the ability to modify the racks for larger dishes and pots, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice looking but annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Nice looking and VERY quiet unit. Cons: Requires a complex series of buttons and commands just to set a cycle, and does not retain previous settings so you have to do it EVERY WASH. Also; the door drops open 4 minutes at the end of a wash to "complete the drying cycle". Huh? Spend a little more and get a more straightforward unit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DavidC,

      We understand how you feel regarding this dishwasher. We are here to help you.

      Please see page 30 of the user manual for the guide on the cycle/settings for the dishwasher.

      https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf

      The dishwasher also has the Auto Release™ Dry feature, which helps with the drying process which automatically opens the door 1-15 minutes before the cycle ends. It greatly improves the drying capability of the dishwasher.

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149364760), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Such a hassle to deal with Samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heating element went out within 6 months. I had to threaten to get an attorney before Samsung would finally send a repair person because it's still under warranty. I felt like I was going thru an interrogation to get the work done. It finally works, but they adjusted the leveling and now it's off. I love that it's very quiet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ronald,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My new cha cha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dishwasher. Silent and powerfull and your service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dishwasher....it only took 3 attempts to get the dishwasher ordered....would not recommend using the best buy delivery or installation services

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishes are clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats there to say? Its a dishwasher. It does a really good job at washing dishes, no food or anything left on them when the cycle is over. It has the speed dry on it where it will automatically pop the door open near the end of the drying cycle so the dishes dry faster (that too a little getting used to). it doesnt open all the way, it just cracks itself open about 2-3"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, does excellent with caked on food. Very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking, quiet. Cleans well. It takes a while to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our dishwasher very highly recommended ! It is very quiet

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Working but expected more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be washing good. Bottoms on top are annoying as you have to do everything with the door open. Doesn't stay cracked open either for drying.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good this unit cleans very well and the third rack is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience I pulled in notified them that I was in the pick up parking spot. They came out within 2 to 3 minutes loaded in my car and I was off amazing experience.

    I would recommend this to a friend
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