Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher love the way it opens when done
I would recommend this to a friendGarbage!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage. Have had this repaired 4 times now going in the 5th. First the electronics went out and were replaced. The rock came apart which was repaired. Now for the 3rd time, the water bar broke and keeps falling off. It also does a subpar job cleaning Stay away from this dishwasher. Run as fast as you can
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Merrlen,
We understand your disappointment with your broken dishwasher. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dishwasher.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149044340) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Love this dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is been an amazing upgrade. The automatic open to vent is a great idea.
I would recommend this to a friendit's new
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't got to use it yet, had anew kitchen put in so I got a new dishwasher to go with it. I haven't hooked it up yet, planning on doing that today.
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like installation, appearance and features dislikes - rack height adjustments
I would recommend this to a friendPleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like completes the kitchen appliances. Only downfall tall China does not have clearance and cannot fit. That is very disappointed and unaccepted.
I would recommend this to a friendBest color black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is absolutely what I was looking for. I have not used it as of yet due to my new kitchen isn’t ready yet
I would recommend this to a friendAuto release doesn’t work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using for about 4 months I started having issue with auto release. After looking up on google found out that most of the Samsung’s dishwasher with auto release feature is having issue!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dhruv,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
to help you with your concern,
Here's the warranty information for your product
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
In case you need to purchase dishwasher parts you may check this link
https://www.samsungparts.com/Default.aspx
For immediate resolution with regards to your issue, you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144522276
Thank you for choosing Samsung,
^Ross
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the floor model. I was shocked I could set up WiFi on it and my phone tells me when it’s done.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night this a couple weeks ago and is the best dishwasher I’ve owned. It’s whisper quiet, easy to use
I would recommend this to a friendAwesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our 12 year old dishwasher that no longer worked. It was a great investment! I couldn’t be happier with this purchase.
I would recommend this to a friend- Pros mentioned:Noise level
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this together with Samsung slide in electric range but waiting to replace this dishwasher. I tried so many settings but it won't wash some dishes, it doesn't dry completely and leaves stains on dishes. It looks nice and quiet but doesn't do the job. Waste of money. My old Maytag was even far better. I should have even kept that instead of this white elephant.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi rajaspito,
Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if it doesn't dry completely and leaves stains on dishes. When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed.
This link will help you make sure your dishwasher is being used to its fullest.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Also, this link shows you how to maximize your dishwasher's drying performance.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144314985
^Mila
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thumbs up opens to self dry after heat dry and no prep before wash
I would recommend this to a friendInsanely Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned several quiet dishwashers and this one by far beats all of them.
I would recommend this to a friendGood product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, good cleaning, smart capabilities are limited but still there. Great integration with smartthings. Overall very satisfied with this one.
I would recommend this to a friendwashy washy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use the dishwasher except to wash my wine glasses, wish it had a heat dry so I don't have to dry myself . Very quiet when in use.
I would recommend this to a friendERROR PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always stop and says PC. Very frustrating. I feel like I wasted mondy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how frustrating it can be to not have a consistently working dishwasher. Let us help.
Here is a link for troubleshooting steps for your dishwasher that is displaying an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149125561) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 9 months this unit began to not clean the bottom rack dishes at all. After inspecting the unit, we found the piece inside called the water wall/water deflector was coming off its track. Google and YouTube shows this to be a common design flaw with various Samsung models as the only thing that’s meant to keep it in place is a small magnet. Not only that, but the plastic parts that show to “snap” into place on the track, never snapped. The thing just barely hangs one like a flaccid handshake. Do yourself a favor and buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142446902. We thank you for being a part of the Samsung family. ^Brad
Works exactly as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the product I wanted and so far I’ve had no issues. The service was excellent and does a lot to my continuing dealings with Best Buy
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dish washer, but it only air drys... not use to this...
I would recommend this to a friendBrand response from Samsung
Posted .Hello MrsCorona,
Thank you for sharing your thoughts on your dishwasher. This model's door automatically opens to circulate air and improve drying performance. Rest assured that we are working to improve our products and services with the help of your reviews.
Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John