Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
elagent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.elegant and classy ... very modern looking with great features
I would recommend this to a friendQuite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite Quite Quite Quite adjustable rack love it.
I would recommend this to a friendBeautiful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher love that i can control it from my phone
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice dishwasher, has a nice blue light. I would recommend this.
I would recommend this to a friendsamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so quite you can't tell it's running looks as good as it washes
I would recommend this to a friendWoe is me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, let's just say this is our third dishwasher. Over the past three years, each of the Samsung dishwashers failed in the first year. Samsung does not have an authorized service center near us, so they have replaced the unit each time. I have heard the third time is a charm, but also heard 3 strikes and your OUT. We will see in 5 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sniperworm, I would like to say congratulations on your new Samsung Dishwasher and thank you for taking the time to post your review. I apologize for any inconvenience but glad to see that the issue was resolved. We thank you for choosing Samsung in your home. ^Brad
SS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never disappoints me. Dishwasher is good too
I would recommend this to a friendBrand response from Samsung
Posted .Hi Andrew! We appreciate the positive Feedback. Thank you for choosing Samsung. ^Nic
Clean dishes at the touch of a single button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the great things about this DW is the short cycle for dishes that are not too dirty
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it gives you a different options how long you want to wash the dishes
I would recommend this to a friendDishwasher and Great Sevice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher but loved they guys that installed I’m even more?
I would recommend this to a friend- Cons mentioned:Reliability
Failed within 4 months of normal everyday use.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered Dec 30, 2022 - Failed (PC Error code) first week of May 2023. Samsung tech came out and fixed the PC error only to now have a water supply error. Unbelievable that a new unit fails in 4 months of normal everyday use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JerryP,
Let us help you diagnose the water supply error on your dishwasher. We are here for you.
To fix this error, we recommend to:
1. Check if the water supply valve is closed, the water supply is suspended, or the water inlet valve or line is frozen or clogged by foreign particles.
2. If the problem continues, close the water supply valve and contact an authorized Samsung service center.
You may also refer to these links:
Error code on your dishwasher, and select "4C/4E": https://www.samsung.com/us/support/troubleshooting/TSG01002074/
A separate video about dishwasher error code (from 1:14 to 1:47): https://www.youtube.com/watch?v=xCY2C3KzdRc
Dishwasher water requirements: https://www.samsung.com/us/support/answer/ANS00080767/
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145761231, to help our team pull up your information.
Have a great day.
Melardo
Great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is one of the best dishwasher I’ve used it’s really good
No, I would not recommend this to a frienddish washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product! bought the entire set and its amazing!
I would recommend this to a friendLeaks Leaks Leaks!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like it would be a nice dishwasher however after about 4 months of owning it, it started to leak in both sides of the front of the door. I have called Samsung out to repair it, they ended up giving me a whole new door, and yet again it started to happen again. This device was installed professionally by Best Buy installer so it's not a install situation. It randomly happens, now the device gives LC errors which apparently mean water leak. I will be trying to exchange it at the store due to very poor performance for a device not even a year old. I recommend to stay away from this device, unless you want to risk issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Luke! We are sorry to hear that your unit is leaking even after having the door replaced. Please know that we are here to help by providing a link that will help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143821989
Thank you for choosing Samsung. ^Nic
not loud.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good and not so expensive. and not so loud. I used LG before and got many problem.
I would recommend this to a friendTop star experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service: 5 stars Product: 5 stars Installation: 5 stars
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size dishwasher with STainless steel inside. Washer cycle are good and fast
I would recommend this to a friendStay Away
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. This comes with a premium price tag and delivers mediocre performance. The door pops open automatically when it’s done to allow the steam to escape while drying. This is billed as a “feature” but is really just a pain in the butt. All it does is allow steam to attack the underside of your countertop causing it to swell and crack. The third Top rack” is completely useless. There’s no room to place anything larger than a spoon or other utensil and what’s worse is that you can’t put anything like a tall glass on the middle shelf without it interfering with the top shelf. I finally removed the top rack just to be able to load the middle rack. Basically removing a piece that I paid extra for. Lastly the cleaning performance is average to poor. I had better results from a low end GE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having issues with your Samsung Dishwasher. I have located some helpful information to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Love this machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great. Love the opening after cycle end.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Vitaly! We are happy to hear that you're enjoying the auto-release drying feature. Thank you for choosing Samsung. ^Nic
Not worth the investment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but the customer service team is not to part. If for some reason your dishwasher breaks expect months prior to it being fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much, CrisM, for sharing your experience with us. Samsung appreciates your patience during this difficult time. We certainly hope you'll be able to continue enjoying your dishwasher for a very long time. ^Jecca