Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
Just getting the points for the review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is alright, i don't like the third rack, but they ask had that. The top rack keeps getting stuck
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bethany, I understand where you are coming from. At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144146525) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Great for wife
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is so happy. And so perfect style happiness.....
I would recommend this to a friendDon't even hear it running
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked well. first samsung products and am pleased.
I would recommend this to a friendGreat dish washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife absolutely loves this dish washer so easy to use
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Does what it is supposed to do. Has a cool third rack up top for utensils and smaller items. Looks sharp. Overall I'm happy.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a great dishwasher for the price. Haven't installed it yet.
I would recommend this to a friendBrand response from Samsung
Posted .Great news! Thank you for choosing Samsung. ^Lo
In Love!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the updated features it has to offer with the wifi!
I would recommend this to a friendDisappointed with Samsung and Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the product on Jan 30, 2022. Delivered one month later. Then a few months later had to get it repaired due to the nozzle problems. Now the machine is dead at the one year mark. Not dispensing any detergent from the dispenser. Extremely disappointed that we now have box unable to function. During the same period (Jan 2022) we upgraded all our appliances to Samsung. They had to replace the microwave after a few days. Next it was the gas range, leaking with defective burner. This cannot be real.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, LeroyM.
We want you to be able to enjoy using your Samsung appliances for years to come.
This guide will take you through some key elements to check and follow, such as putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions if your dishwasher does not dispense.
Detergent does not dispense or dissolve in Samsung dishwasher:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
To get the best performance out of your dishwasher, it’s important to use the correct detergent and rinse aid.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
You can also check the water requirements for your dishwasher to make sure you are using the correct temperature and pressure.
Samsung dishwasher water supply requirements:
https://www.samsung.com/us/support/answer/ANS00080767/
Please contact your gas provider or local fire department and follow their directions on the next steps to take if there is a gas leak in your range.
You may also visit this link (Gas smell from Samsung range) for more details.
https://www.samsung.com/us/support/troubleshooting/TSG01001945/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145653179) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Samsung linear wash 24”
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mashine is perfect when wash dishes is not laut
I would recommend this to a friend- Cons mentioned:Reliability
Second Samsung And It Failed Also
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was the replacement for the first one that broke. This one broke within a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ToddL, we're saddened by the condition of your dishwasher. Please provide more details on what is happening with your dishwasher so that we can provide the necessary support.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147024067, to help our team pull up your information when you message us.
Have a great day.
-John
Don’t recommend to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid 1,000 dollars for this Samsung dishwasher and it filete even dry my dishes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GilbertR,
We know the inconvenience of dealing with a dishwasher that does not dry the dishes. Let us assist.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148244007) to help our team pull up your information when you message us.
Thank you.
-Angelica
Very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good , seems to do an excellent job! Runs smoothly
I would recommend this to a friendBrand response from Samsung
Posted .We're so delighted to know how happy you are with this dishwasher, Bill! ^Jecca
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the features you could reasonably hope for, and more.
I would recommend this to a friend- Cons mentioned:Reliability
Terrible Dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this dishwasher for 1 year and had to have 4 different repairs so far.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want to speak to you directly and get more information about your dishwasher for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146035101) to help our team pull up your information.
Have a great day.
^Camille
New Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a new dishwasher. Love the silverware rack.
I would recommend this to a friendRefund without sending a replacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a dishwasher at the store, they came to delivery and the product was damaged, instead of sending another one, they canceled my order, now i have to waste my time again looking for another dishwasher
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to answer your concerns.
Have a great day.
-John
works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy. This product does the job very well.
I would recommend this to a friendBought as new but was used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher came wet inside and a large dent on the front door. Functions fine but seemed used.
No, I would not recommend this to a friendSecret to no one but me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy a Samsung dishwasher. It’s finicky water sensor died and gif mad two days after i bought it. As the tech came in to fix it he proclaimed its likely a Samsung as though it’s a common issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Curt F,
It must have been incredibly disappointing to have it stop working right after you brought it home—especially when the technician immediately recognized what was going on like it was something he’d seen plenty of times before. We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1149569511 to help our team pull up your information.
Leo
Amazing washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dish washer and I like adjustable shelves.
I would recommend this to a friend
