Customer Ratings & Reviews
- Model:
- DW80R9950US
- |
- SKU:
- 6329899
Customer reviews
Rating 4.2 out of 5 stars with 2671 reviews
(2,671 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Noise level
Rated 2 out of 5 stars
Only buy with the service plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy without the service coverage! Our family owns two of them, the bottom slider sprayer failed on both in less than 2 years. Another motor failed on one of them as well. Even after repairs it just does a fair job, only if you rinse and wipe off 95% of food particles. The manual shows using the third rack for cutlery - but NOTHING on the third rack will clean well so its completely impractical. It is pretty quiet and looks sleek, those are its best features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the importance of a dishwasher in every household, HWang. Let's ensure your dishwasher gives the best results after every cycle.
I have provided a link below that will guide you in making sure the dishwasher washes well and leaves the dishes sparkly clean. Please choose the scenario best fits your situation and click the hyperlinks for additional information.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146281420) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Silent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. Can't hear it running unless you press your ear to the machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very good dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, and does a great job on cleaning. Love the 3 different drawers
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
so far great dishwahser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the quietest dishwasher i have experienced you only hear it draining water off and on. Only have used it for two weeks now and so far runs great looks nice. the count down timer that displays on front is pretty neat and useful. I would recommend
I would recommend this to a friend - Pros mentioned:Noise level
Rated 3 out of 5 stars
Pre-wash or you will post-wash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like this machine. It plays lovely music and opens the door automatically when it is finished, which is more than I can say for my kids. The linear action just does not clean very well. I have been using this DW for 6 months now and after almost every cycle, I've got to hand wash a few dishes. Maybe this is not necessary for those of you who live in a house where people rinse their dishes first, but in my household where everyone thinks a DW, especially an expensive one, is a miracle machine, well, I post-wash. Wish I had an old rotating, $300 machine instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues getting the best performance form your Samsung Dishwasher. I would like to provide you with some information to ensure you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Extremely quiet!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet! Many wash cycles to choose from. I can wash 2 large crock pots on the main slide out at the sane time with the sections that fold down. Very pleased!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Smart dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, lots of space with multiple functionality. Door opens towards end of cycle to release steam is a cool feature.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Don't worth the money, very unreliable !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not worth the money. In my opinion Samsung does have very cool designs "BUT" their products don't last like other brands (for Example GE). I have issues with the grills Sticks from the beginning that got rusted when the machine was still in like brand new condition. . I claimed manufacture's warranty when the unit was still under warranty (like about a week before the expiration of the one year manufacture's warranty), and was issued a claim number, and when called back because I didn't received the instruction I was supposed to received( about a week latter) the flatted me saying that my unit runed out of the manufacture's warranty when I did everything under the manufacture's warranty. now about 2 years latter, I'm about to dump the machine due to all problems and codes you can't imagine. it's more the time trying to fix it that actually using the dishwasher machine. we should spent money in American product like GE instead, the previous appliance we have in our kitchen were there for over 15 years without having any issues. I also have a refrigerator that Icemaker is very unreliable getting frozen and needing to be defrosting about twice a week, the Microwave also Samsung burned the main board, and the Dryer (front loader) also fried the main board like a week after the manufacture warranty expired. I will strongly not recommend any of these product even though they have a very nice look that are attractive to most of buyers, they won't last and you usually start having problems around the one year of the manufacture's warranty.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Dishwasher comments
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the dishwasher only 4 days. So far I’m very please with the performance. It was linked to the Smart Things Apps and I can select several option there. I like very much the fact that I can see the cycle status including time remaining
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this dishwasher! Door pops open when cycle is done. Clean and dry dishes. Very quiet!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 3 out of 5 stars
Not worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is sleek and quiet. Rack dividers and pins are plastic and cheaply made. Dividers keep falling off and not staying in place. Top flatware rack not well designed to hold butter knives in place and nothing to account for spaulas and ladles. For the price not it isn't worth it. Build quality leaves much to be desired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your experience with your flimsy dishwasher racks, Corey. Let's go ahead and provide tips on organizing your dishwasher.
We advise you properly load your dishwasher to avoid this scenario, like having a flimsy rack and door. Please check these links for details.
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance.
Learn the best way to load a Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00062443/
How to properly load your dishwasher | Samsung US - YouTube
https://www.youtube.com/watch?v=ZNbla-A9LOQ
Please also check this link to your user manual for assistance. Turn to pages 15 to 25.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145310974) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Rated 3 out of 5 stars
Okay, but can get better for less cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally a solid dishwasher although we’ve had it serviced 3 times in 3 1/2 years. Bought during Covid when other brands were super scarce. Usually an issue with the moisture sensor. Does a good job, although plastics don’t dry too well. Bought a Bosch 800 to replace this for $400 less and am much happier. Samsung is good on TVs. Not sure I would buy their kitchen appliances again.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MarioK,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about the dishwasher's drying performance.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that
better fit your needs.
Thank you.
-Angelica
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Whisper quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, very quiet machine. It’s only downside to me is that it is very low when the door is open all the way.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good investment. I highly recommend the warranty. Im coming up to 3 years and started hearing a low rumbling every time I started it up. But thankful with the warranty and awesome people at best buy feek squad I'm getting it handled.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. Very quiet dishwasher. Haven't had a problem
I would recommend this to a friend - Pros mentioned:Noise level
Rated 3 out of 5 stars
Doesn’t Clean Items In Top Rack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, looks nice, but is not a good cleaner. We are manually removing food particles from silverware in top rack. We use good soap and a rinse agent, but still have the problem!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Bears. We are pleased to hear that you're enjoying this dishwasher, but understand your frustration about the performance. Here is a link that outlines our suggestions on how to achieve optimal cleaning from this unit (http://bit.ly/2GuqLJp). Thank you for choosing Samsung. ^Lo
Rated 4 out of 5 stars
It's pretty good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has all the cycle options you would need. Only negatives are that sometimes the dishwasher tab doesn't get out of the holder in the door. Also the lower rack could use more pegs for plates. Love the top drawer for silverware.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Whisper Quiet Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The dishwasher looks great and is super ultra quiet, as I had hoped it would be.
I would recommend this to a friend Rated 1 out of 5 stars
Defective out of the box, costing us hundreds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally wouldn’t write a review about a defective product, but it seems like this is a common issue with this dishwasher and there is no resolution. We bought this dishwasher with an entire Samsung kitchen package about 6 months ago. After running the dishwasher for a bit, we noticed that it was leaking. We contacted Samsung to make a claim under the warranty. Samsung sent a service repair person out to look at it but it didnt leak when they were here and they advised us to get a video. We finally were able to get a video of the leak so Samsung sent the service tech back out with a new seal. He spent several hours here and replaced the seal. The leak was still happening. The service tech called Samsung and they told him he wasn’t supposed to replace anything and they were going to contact us for next steps. Several days later, we finally hear from Samsung that they want to replace the door and other parts. We wait again for the parts to come in and the service tech to come out. Again, he spends several hours here making repairs only for it to continue to leak. Finally Samsung agrees that its defective and they will proceed with a replacement. Unfortunately they aren’t actually offering a replacement, only a refund for the price on the receipt. Because we purchased the dishwasher in a Samsung bundle, we are expected to now pay $200 extra for the exact same product. Not to mention, we will have to pay someone to come out to remove and recycle the old unit and install the new one. And the damage to our cabinets and flooring from the leak. It’s been an extremely frustrating and disappointing experience to have purchased a product that was defective out of the box and now we are expected to spend several hundreds of dollars on a installing a replacement unit. It seems ridiculous that Samsung was willing to spend all of that money and time on repairs over the last few months but won’t simply replace the dishwasher and send a service tech back out for the replacement. So beware if you purchase this dishwasher that has several reviews citing leaks, you may not be able to get a replacement for the same price you paid!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rachel,
We would like to assist you further with your concern.
Should you need further assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148519403) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Love this dishwasher!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loooove it. Very quiet. Set up is a little tricky but we're still learning.
I would recommend this to a friend























