Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Noise level
Excellent dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dishwasher its so easy and very quiet when in use love that it has three rows for all my dishes makes it so much easier
I would recommend this to a friend - Pros mentioned:Noise level
Love this dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet when running. Pops open when done, to advise wash is done
I would recommend this to a friend - Cons mentioned:Reliability
Samsung dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s leaked from day 1 and 2nd arm keep falling off. So we replaced the arm that didn’t work it still falls off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maria, we are saddened by the state of your dishwasher's swing arm. We would like to have a direct conversation with you to hear about your overall impressions of this experience, review other available options, and address any other concerns you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149928289, to help our team locate your information when you message us.
Have a great day.
-John
Good color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very nice color. The black stainless steel is a must
I would recommend this to a friend- Pros mentioned:Noise level
virtually silent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You only hear this machine when it drains. The Bixby feature is cool.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been perfect, and nothing but amazing.
I would recommend this to a friend Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I have ever made-- Highly recommended...
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and gets dishes clean. Wife dows not like the silverware tray on top because she thinks it takes up space from glasses.
I would recommend this to a friend Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good and excellent installation. I recommend bestbuy
I would recommend this to a friend- Pros mentioned:Noise level
Excellent quiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality quiet functional dishwasher with 5-year warranty
I would recommend this to a friend - Pros mentioned:Noise level
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with tons of features and super quiet.
I would recommend this to a friend - Pros mentioned:Design
Looks awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this in a flip with white kitchen - looks awesome.
I would recommend this to a friend Dishes don't clean well and come out super wet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher a week ago, and I absolutely love the sleek look and features of it. However, that's where it ends for me because as excited as I was to replace my old dishwasher that has a bad pump, this dishwasher was a total letdown for me. It doesn't clean very well even with the heavy option selected, boost settings, hi temp, and sanitize options all set. I have experimented with rinse aid settings ranging from the default setting of F4, scaling it back to F1 and raising it all the way up to F6, which is the highest setting. My dishes always come out super wet even after waiting for an hour after the cycle completes with the auto door opener on. I've tried the most expensive pods, detergent booster, liquid detergent, and powder detergent with no good results at all in all of the settings I've tried. I really wanted to like this dishwasher because it matches my samsung fridge, but my old Kitchenaid was way better with washing and drying the dishes. I had high expectations for this to be equal or even better since it connects to the Smart Things app, but it's nowhere near close to the same performance. I'll be returning this either for a full refund or an exchange for a different brand, hoping to have a much better experience and better results.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand how the dishwasher's efficiency affected your washing experience. Let's boost how it performs.
Below are troubleshooting guidelines to rectify and elevate the dishwasher's drying and cleaning performance. Learn more by visiting the hyperlinks for further help.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
The Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you require assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147531406, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Noise level
Gorgeous
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black stainless looks so good and love the quiet running cycle
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear that the sleek look of black stainless is a beautiful addition to your home. Thank you for the 5 stars! ^Lo
- Pros mentioned:Noise level
Amazingly Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher and so quiet you don’t even know it is running.
I would recommend this to a friend Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn't have had to replace the Samsung I had it was only four years old and sparingly uses.
No, I would not recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it a couple of times since it got installed and not excited about it yet. The dishes are soaking wet when it’s finished. I haven’t added rinse aid yet so I’m hoping that will make the difference. Also, the interior seems smaller and seems to hold less dishes, etc. than my last one. I don’t know if I’m imagining this or if I just didn’t do my homework. I can live with that but if my dishes don’t dry, that is something I will be unhappy about! Fingers crossed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jules, I know how frustrating it can be when results and expectations do not meet. We are here to help. Most Samsung dishwasher use condensing dry technology. I am including a link to a guide to assist you with getting the best drying performance (https://bit.ly/3m2Q0FY). If you need further assistance, please feel free to reach out to us on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143134598) to help us pull up your information. Thank you for being a Samsung customer. ^Lena
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is brand new I've only had it for a week and a half but so far it's been really awesome, however I am a little nervous because most of the clients experts tell me they have a lot of issues with Samsung and they have issues with the company back in their product unless it's electronic.
I would recommend this to a friend- Pros mentioned:Noise level
Very quiet operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking and very quiet running machine. Easy to install
I would recommend this to a friend Super quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about a month ago and so far has been great! Amazingly quiet. Top third rack is so great...had no idea what we were missing by not having that before now
I would recommend this to a friend