Customer Ratings & Reviews

We have been using this dishwasher for about a month. So far it is living up to its claims. I like that it is connected so you can control it and check the operation from anywhere. I love that it opens the door after running to allow things to dry properly. Very nice product .

Wow its amazing! I had a hard time spending this much for a dishwasher but it was time to get a high end set. WOW I didnt think the sound control would be a big deal. I literally have to put my ear to the door to hear if its even running. Totally worth it!

Excellent smart dishwasher and reliable. I will highly recommend this product over and over again.

Love this dishwasher!! had a few problems at first with it being damaged from warehouse but Best Buy made sure to take care of us!!

Regrettably the Samsung we ordered last November leaked, but the Best Buy team of Paul Vallade and Kwamane Speights were fantastic getting a replacement ordered and installed. We actually like the new one better than the original one (not including the leak). This one is perfect!!! Thanks, Best Buy

Love my new dish washer washes dishes better than any dish washer i have used

Purchased Aug 2022. 6 months in half the dishes were still dirty after a cycle. Tried multiple detergents, same issue. Unless the dishes were pretty much already clean, a load took 2 cycles to get everything clean. Buttons on the panel after the first month just always seemed like you had to really press to get them to register. Figured it was a minor annoyance. It's now Oct 2024 and the panel buttons quit working. Best Buy wants to charge $130 just to diagnose it. We also bought a Samsung wall oven at the same time that after a year doesn't hold temp. Also bought a Samsung fridge at the same time that started making grinding noises this summer. Seriously.... 2 years and they are all acting like they are 20yrs old. I love my Samsung phone, but I don't care if someone is giving away Samsung's highest end home appliances for free - I will NEVER have another one in my house. The cardboard boxes they came in has more longevity and reliability.

Installing was easy and it really is a quiet as they say. Best part is connectivity tells us on our devices when its done. Worth the purchase

It just got installed last night, haven’t washed dishes in it yet but installer ran it to be sure it was running good, I didn’t know it was running, so very quiet and fabulous, I will be doing dishes tonight so we’ll see

Quiet, very good! I was impressed by the recommendation by our salesperson and the installation. Period, the end!

It’s an ok device . My wife says it does not clean well . Its WiFi functionality has never worked . They charge 149 just to look at it for service . It’s not a winner .

Love everything about this dishwasher. I returned a LG and replaced with this one. Better built than LG.

Love it way better than my old one I had that I didn’t even use this one makes me actually want to use it and it’s Bluetooth which has its perks

Overall an extremely quiet operating dishwasher, you'd never know it was operating. now for the negative I have to constantly rewash dishes I'm not too happy and wouldn't recommend

This is my first dishwasher. It looked very pretty. Unfortunately after 17 months it started leaking from water wall motor. This repair seems too costly and it's probably better just to purchase a new dishwasher now.

As a mom of 4 this is the best dishwasher I've had so far!!!

Dishwasher was working great, until it didn't. Geek Squad came to look at it and said they were amazed it hadn't leaked sooner. When it did, it leaked through our floor underneath it, and and into our basement, luckily no damage there was done. Geek Squad stated the tub that holds the water while it is working was broken, and allowing water to escape, and the base of the unit was also cracked. Samsung told Best Buy to go ahead and replace it. When we went in to the store to set that up (as we were told to do by Best Buy) they told us this model was no longer being made and wasn't available. So they were sending us a new dishwasher one model down. The problem with that was that its white, and ours is slate blue. Best Buy and Samsung's answer; too bad, buy the new panel yourself ($150) AND pay the $160 installation fee. As "Total Tech Members" I would say we are not impressed at all, and wont be using Best Buy or Samsung again after this treatment. Now I have to choose one star for everything because its the only way these companies actually care

This dishwasher is very quiet and does a great job cleaning dishes even within 60 minutes.

Beware buying this dishwasher. It has been just a year and I have had so many issues. It shows the LC error every month, After number of complaints the samsung maintenance team did come over, the problem was solved for kne month and then started again. Everytime it shows the LC error, I have to shut down the machine for 2 days before I can start. I am finally theoqing away this dishwasher for another dishwasher from Bosch. PLEASE DONT BUY

I really like the glasses rack lowering for larger items. And also the top rack for spatulas knives. Bottle nipples and so much more