Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,010 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Samsung 42 dBA Smart Dishwasher
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far the dishwasher is working very well after 3 runs. The glasses come out very clear and spotless. The unit is very quiet. We will have to see how the unit holds up with time and many more uses.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item looks great. Have not yet had a chance to run it, as kitchen is still being installed. Will update this review once we have a chance to use it, but overall (size, look, features) it has everything I was looking for.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new dishwasher— best decision I made this year. It’s so quiet that we have to double check that it is even running. In addition, it’s WiFi enabled so we get notifications (via the app) that the dishwasher has finished.
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Good purchase.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product, quiet, runs well, easy to load.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a nice dishwasher but it has its pros & cons. I like the look of it & it works well. I also like the top rack where you can put knives & other utensils that are too big for the utensil basket. I don’t like the buttons on the top because it’s too close to my countertop & is hard to press them. Another thing I don’t like is when you put silverware in the basket, sometimes it hits the side of the dishwasher & gets stuck on some plastic cover & pulls it off!
I would recommend this to a friend
Rated 5 out of 5 stars
express servise
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tuestday our dish washer stop working and Friday we had guests for dinner.
We went to Best buy Wednesday morning, Samsung 24" was suggested by the salesman Frank , purchase including installation and Friday noon was the delivery and after an hour I had my dishwasher working enough time before my guests arrived. deseve 5 stars
I would recommend this to a friend
Rated 1 out of 5 stars
Beware of the Geek Squad Warrenty
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dishwasher Service Timeline & Issue Summary
• Purchase Date: April 2023
• Warranty: 5-Year Warranty (valid through April 2028)
• Brand/Model: (include brand/model if available — helps with service escalation)
Issue
• Failure Date: September 2025
• Issue: Dishwasher stopped washing properly after 516 cycles.
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Service Timeline
1. September 2025:
• Contacted Geek Squad for service under warranty.
• Appointment scheduled for September 19, 2025.
2. September 19, 2025:
• No technician showed up.
• Called Geek Squad: was told the job had been outsourced to Service Quick and advised to contact them directly.
3. Service Quick Call:
• Was told that Sep 19 was only a “tentative” date, not confirmed.
• After explaining the situation, new appointment set for September 25, 2025.
4. September 25, 2025:
• Technician arrived and only ran diagnostics.
• Said parts needed to be ordered.
5. October 7, 2025:
• Second technician arrived with a door harness,
• Refused to perform repair because the dishwasher was hard-wired.
• Advised that unit must be unhooked and made accessible before service.
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Outstanding Issues
• Lack of communication between Geek Squad and Service Quick.
• Missed appointments and unclear responsibilities.
• Technician refusal due to unit being hard-wired — common in built-in dishwashers.
• No resolution after nearly 3 weeks of back-and-forth.
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Key Questions That Need to Be Addressed
1. Why wasn’t the hard-wired setup flagged as a service consideration during dispatch or earlier visits?
2. Why is the burden on the customer to unhook a dishwasher — isn’t this part of professional appliance service?
3. If the unit is unhooked, how will the repair be verified without reconnecting and testing it?
4. What is the escalation path to resolve this quickly under the terms of the warranty?
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued Best Buy Client,
We understand that your overall experience with the dishwasher can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the repair. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Pros mentioned:
Noise level
Rated 5 out of 5 stars
You have to buy it
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The most quiet and silent dishwasher that i had in my life
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent dishwasher. Very quiet when running and performs a great job as well. It even does a good job at cleaning baby bottles, which are typically difficult to clean in dishwasher. Even by hand they require a few different cleaning tools, so having something that does a good job at cleaning them saves us a lot of time. I would recommend this dishwasher to anyone who is looking for something that can clean baby bottles, sippy cups and every baby/toddler eating/drinking device in between. I especially enjoy the drying and sanitizing features!
This review is from Samsung - Bespoke Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Custom Panel Ready
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service, the technician that installed the dishwasher was professional and very knowledgeable.
I would recommend this to a friend
Cons mentioned:
Door
Rated 2 out of 5 stars
CHEAP and FLIMSY, broke after 6 weeks.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This might be the worst dishwasher I have owned among the 15 places I've lived in my life. The racks are cheap and don't glide in and out smoothly. The top rack adjusts up and down, but really it just likes to fall down.
The door doesn't stay horizontal when loading it until you get some weight on the bottom rack.
Then, after only 8 weeks, it has thrown an error code THREE TIMES and stopped working.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Greetings,
We know how frustrating it can be to not have a working dishwasher. Let us help.
Here is a link for troubleshooting steps for your dishwasher that displays an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code. https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
Please provide us with this reference number (1149177374) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Worthy invest
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased open box item. I think it was returned because it is difficult to install. Though it took one hour to replace the builder provided Frigidaire unit, it cleans better, makes lower noise, looks better, dries better.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this on black friday as a replacement for our leaking unit. It is a very nice dishwasher and so quiet that you can't tell it is running when you are standing by it. The countdown timer on the outside of the door is great and the Stormwash is fantastic.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dishwasher works great. Sales rep Ash in Bluffton, SC was wonderful . . . patient and knowledgeable. , who delivered the new dishwasher and took away our old one was personable, efficient and knew what he was doing. All in all, a great experience!
I would recommend this to a friend
Pros mentioned:
Noise level
Cons mentioned:
Door
Rated 3 out of 5 stars
Dishwasher
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Door is weird it doesn’t go all the way down without a ton of pressure. It’s quiet and runs well
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Sleek silent machine
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice dishwasher, silent like a kitten sleeping, works wonderful and looks very clean and sleek in the kitchen.