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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 28 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers admire the 24” Smart Dry dishwasher, especially its quiet operation and excellent cleaning performance. The noise level is so low that many find it unobtrusive, and the cleaning performance is so effective that it handles all dishwashing needs. Additionally, customers appreciate the rack design, finding it aesthetically pleasing in their kitchens. Overall, this dishwasher seems to be well-received for its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Noise level, Rack design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installed. I was hesitant to replace my 15yr old working very well dishwasher, but I'm glad that I did. This dishwasher does take longer to wash than my previous dish washer (thank you Obama). The 3rd rack is great; it definitely has more space because of the 3rd rack. It's super quiet, the door does open at the end of the cycle, there is not a handle to open it with, you press against the top of the door, and it chimes as it opens. The door isn't balanced, it will not fold all the way open, even with the bottom rack pulled out. if you need to put one more item in once you press start, you cannot interrupt the cycle once it starts, it has to go through its drain cycle, then it will open the door. It definitely has its quirks, but it was money well spent and now I have all new appliances in the kitchen. including the dumbest Maytag refrigerator ever made, another review for another time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung dishwasher, installed by Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I can say that the gentlemen who came and installed the dishwasher were very kind, but after the install, I noticed that the dishwasher had three small craters on the door surface which can be seen in the depressions on the metal. I would like to know in what way you can provide support for me in this situation, especially in the context that, in having just bought the product, one would expect to have it arrive and installed completely good and new without damage. I called Best Buy support concerning this issue and they said that they couldn’t help, and that I’ve have to petition in person at one the Best Buy store locations. I went to the nearest one, but they sald that they couldn’t help directly either, that the Best Buy store manager had to submit a ticket with customer service and that I would be getting a call back within one-to-two business days. I’m still waiting to be contacted while the clock on my product’s guarantee continues running. I need a solution; I paid for a new product and it’s professional installation, it shouldn’t be that hard for Best Buy to deliver on that exchange.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Cleaning performance, Noise level, Rack design

    Rated 5 out of 5 stars

    Super clean dishes and so quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to even know when this dishwasher is running, as it is so quiet! And I love the "AI Mode" wash that autodetects what type of wash is needed and for how long. This is the first dishwasher where I don't have to prewash every dish first! I love the 3rd rack on top and I love how adjustable the second rack is. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Rack design

    Rated 5 out of 5 stars

    Quiet, sleek, efficient Samsung Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! It’s incredibly quiet, looks great in my kitchen, and the third rack is a great bonus. Dishes come out clean and dry every time. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    High end features if you are willing to pay xtra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement for my old Samsung. If you like having all the features, this is it. All cycles work very well. My favorite feature is the third rack sprayers for glasses. They work amazingly well. It is on the high end side, if you don’t feel like paying this much, then don’t because it does the same as any other dishwasher. But if you care about the many cycles, connectivity and a super silent machine, then this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Rack design

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet easy to use love the touch no handle and the third rack

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher does it all. It really clean well while quiet in its operation. Drying is excellent, and it opens at the end of the cycle to blow out the air so condensation does build up as it cools. It also has self clean. It also has multiple clean options including AI wash that works well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Rack design

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dishwasher! So much space, the 3rd rack is a huge plus. So quiet sometimes I'm not even sure if the machine is on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet cycles and clean, dry dishes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about 2 weeks and love all the space it has inside! It runs SO quiet and looks very luxurious and modern! I will say it’s not 100% finger print resistant but other than that we are loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for 2 weeks. Cleans and drys very well. Very quiet. I can't believe i can't hear it. Washes are lengthy in time, like 2 to 3 hours depending in your settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Smart dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Kids dishes clean and is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazingly quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is remarkably quiet, making it impressive. I have used other high-end dishwasher brands, and this one is absolutely amazing, particularly due to how little noise it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super stealth machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dishwasher. It is super quiet and very good at cleaning the diahes. I will buy more for my rental apartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a newer released Samsung dishwasher and so far have loved it. Had to replace a 3 year old kitchen aid after the entire face plate broke from pulling the handle to open. This is stronger built with auto open feature just tap the top corner or pull down on the sides of door. Washes well and looks great. This is our 2nd Samsung appliance replacing LG products that keep breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. it’s very quiet and seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Rack design

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with this dishwasher because of previous reviews and the sleek look. It was delivered and awaiting install. We will check back after we use it for a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher cleans dishes well. Here are the drawbacks, from our experience: the door opens in response to the slightest push, even if we accidentally lean against it as we are using the counter above it. It happens during the wash cycle as well, so we avoid putting it on during the day. The second star was deducted for the design of the wire rack on the bottom. The configuration is limited to either all plates or plates and larger pots/pans combo. We use a lot of bowls, and our previous dishwasher had a better optional configuration to accommodate odd size items. Another beware before you purchase: Best Buys' price match is not available on bundled items.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so silent!!! One of the best outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were pleasantly surprised when next day delivery and install was available and completed quickly. this unit is much quieter and easy to use. the AI cleaning mode has worked great so far and the adjustable shelves are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for our old dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed this new dishwasher took away our old unit. The process was smooth and professional. We love our new Samsung dishwasher! Its functionality and dish placement configurations are just perfect for our household.

    I would recommend this to a friend