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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 395 reviews

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  • Quality

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the 24" Tall Tub Built-In Dishwasher's quiet operation and cleaning performance, frequently praising its ease of use and larger capacity compared to older models. However, some users expressed concerns regarding the dishwasher's rack design and reported instances of reliability issues. While many appreciate the stainless steel interior and features, longer cycle times and occasional soap dispenser problems were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 395 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Rack design

    Rated 4 out of 5 stars

    No more pre-washing dishes! 4.5 out of 5 stars!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing 10 yr. old Maytag dishwasher that was inefficient in cleaning dishes (dishes came out dirtier than when they went in). Repair part costs exceeded the amount for new machine. What I Like: This machine is very quiet. Barely hear it running. Stainless steel interior, Touch pad (no dials), In-unit food disposal, 3 level wash, Great job cleaning. Good drying. Nylon racks. No exposed heating element. What I don't like: The tines on the dish racks seem too close together to place bowls and larger items efficiently, takes up more space than need be. But this may take some experimenting by me changing placement of items around. I'd give this dislike only a -.25 of a star, since this might be rectified by me and has no bearing on the function ability of the machine. I also found the rack glides to be a little flimsy than I was used to, again personal preference. I wish this model had a delay setting. Installation: We installed ourselves. If this is your first install, I highly recommend getting a professional. The electrical hook-up had to be modified from our existing set up and required a little more know how than average. Accessing the water supply and the electrical were a little difficult. Cleaning/Efficiency: I'd rate this a 9.5 out of 10. Very efficient, very quiet. As per instructions, I scraped plates of debris but did not rinse them. Dishes and glass wear came out clean and clear of spots. A rinse aid is suggested by the mfg, so I used one. Utensil basket is off to the side, which I like. I purposely loaded the machine with a heavily soiled glass measuring cup, peanut butter coated knives, heavily soiled and dried on glass baking dish- All came out clean. Have not tried pots or pans. Not a perfect rating because I don't want to depend on a rinsing agent. Side Notes: Product arrived quickly and we installed ourselves. Our first test run revealed a broken fan during the drying cycle, blades rubbing and noisy. Best Buy picked up damaged unit, and installed new one. Exchange and return was no problem at all with Best Buy staff. No problems with the new machine. Great Dishwasher - Highly recommend. (This Samsung dishwasher is my third Samsung kitchen appliance - I also have refrigerator and microwave. I've replaced over 18 years: 4 GE Microwaves, 1 GE dishwasher, 1 Maytag Dishwasher, I Kenmore fridge, 2 washer/dryer's - All American made. LOVE LOVE LOVE Samsung appliances!!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Diswasher for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the black exterior. Not the high end but it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used my dishwasher a couple of times, so far it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher and works well. Stainless steel tub is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love what I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my dishwasher, no noise, and has extra cleaning system which it also kill bacterias around the machine. My husband acknowledged right away, how wonderful what I bought, the quiet machine as if it is not running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Rack design

    Rated 4 out of 5 stars

    Generally pleased, although rack don't roll well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a good basic dishwasher. I'm still trying to learn how to stack dishes in it, so I'm not commenting on that design yet. Let's see if I can get used to it and make sense of their design choices. Controls are easy to learn and use. Seems to wash dishes well. Note, however, that i still rinse all my dishes. I still don't understand how much a dishwasher will scrape off the plate, so I just do it myself and sponge it down before loading it. That may filter my comments. I don't like the way the racks push back into the dishwasher after loading. I am constantly running it off the track and have to stop and reset the angle and c-a-r-e-f-u-l-l-y push the rack back into the machine. (I am not rough in handling the racks, so I consider this a design flaw.) Minor problem, but irritating. It is not a very noisy machine, much better than the one it replaced. I am generally pleased with it, but if you look at it in the store, push the racks in and out several times and see if that is going to be a problem for you. I'd still recommend it. Cant see paying $800 to $1,000 for a stupid dishwasher and it seems to be a fairly decent dishwasher for the price. I'd rather buy a horse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great- gets it all clean and dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think once I figure the best loading I will really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad dishwasher, quiet and energy efficent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok dishwasher for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as I expected after reviewing it online. My neighbor bought a dishwasher that was a higher decibel level than this one and is much quieter than this. Difficult to load, not enough space for bowls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old dishwasher was broken so I had to get a new one. Being a college student I didn't want to get an overly expensive one but I wanted one that would get the job done. This dishwasher does that and then some. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy at ALL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with my purchase at all!! It stopped working 7 days after we bought!! I called Samsung and there were going to come out and fix it- they never showed!! By the time I called Best Buy you guys said so sorry you are past your 15 day return period!! So, now I have a $500 piece of junk that I can use our return!!! I don't have extra money and this was a major decision to purchase a dishwasher and now I regret the day I bought it!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do think it was a bit expensive, it is a wonderful dish washer ...much better than the one we had. We have several Samsung products and are pleased with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, almost a home run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is almost a perfect dishwasher for the money. Its just that the flatware tray is way too small for a typical load. even older dishwashers have bigger trays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, extremely quiet and dishes are clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is exactly what we needed. No fuss, easy to operate, would recommend it to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is a lemon. It produces an intolerable loud noise during the rise cycle. Two service calls (and time-off from work) and I'm still going back and forth with different customer service reps. trying to get a replacement. Comparing it to my previous dish washer (12 years old), you would think that the technology did not advance. I have other Samsung products that I'm happy with. Not this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my new dishwasher:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a new dishwasher for a while. I searched many places and am soooo Happy with this one!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i do miss the rinse cycle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only miss the rinse cycle becaus i do not nee to wash dishes often so sometimes i just need to rinse so i ca let the dishes sit. other tha that it is great. it was also my choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why- but it does not dry all the way- not sure if it's me or the dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher works great. Cleans the dishes with no problem drying them. I would recommend. Been using about 1 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it had it installed by Best Buy great product.

    I would recommend this to a friend
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