Customer Ratings & Reviews

At first it was quiet, and worked well enough. As others have pointed out, it doesn't dry as well as some dishwashers. The big issues for me are that it now, literally a month past warranty, sounds like we have a truck idling in our kitchen; plus it doesn't always flip open the detergent so we have to run the load again. I do not recommend buying this machine.

I got the dishwasher home, hooked it up and it was DOA. Didn't work at all. After dealing with Samsung (no help at all and rude) I returned it to Best Buy and had them order me another one. Hooked the new one up exactly as the original was and it worked fine for 5 washes at which point the detergent release door quit working. I ran the dish load 4 more times to see if the door would open, it didn't. I had my last dishwasher for 10 years (whirlpool) with no problems. I'm going to hook the old one back up and light the Samsung on fire. Unbelievable pile of junk. I'm not sure about the reviews where people claim they can't hear it running, you might need hearing aids, its not that quiet. Don't even consider buying this garbage

Good first time dishwasher. Love that the utensil holder isnt on the door, but doesn't dry as well.

If I could return this useless dishwasher, I would. I have to pre-wash EVERY single thing before loading it or nothing gets cleaned very well--even on the "Heavy Duty" cycle. Plates don't stack properly in the bottom of the dishwasher and I have to lift the bottom part to get it on the track properly before closing it. Additionally, you get one little "beep" to tell you the cycle is finished. If you miss it, there are no lights telling you it's been run. As we just purchased this machine, we're stuck with it for years. It's depressing. DON'T BUY IT!

This is the worst dishwasher i have ever owned, installed easy but does the worst cleaning ever. have tried every setting, had to change to liquid dish soap because it would completely use the jell packs. i would return it if i could. would never buy another samsung.

Purchasing this dishwasher was one of the worst purchases I have made. The discharge line had a very tiny hole in it and proceeded to leak water into our cabinet. We never use the cabinet that it was leaking into so we had no idea it was leaking until the cabinet got so full of water it spilled out onto our brand new hardwood floors. Once we found the water it was nearly 1 and 1/2 inches deep with mold and mildew growth about 3 inches up the side of our cabinet. Have been fighting with Best Buy and Samsung ever since and no one will claim responsibilty or help us get this matter resolved. Regret this purchase tremendously!

I can't get it to dry the dishes. I have tried every cycle. I haven't had time to pull out the instruction book to read why.

I loved the quiet operation, spaciousness, stainless steel interior, flatware holder location with separators, and the ability to move shelving; however, I had to return it due to it's cleaning ability. The tallest glasses continued to have food in them even after running on the 2.5 hour cycle and with proper loading of dishes and detergent and rinse aid. The pots and pans weren't very clean either.

My dishwasher is 18 months old and has had to be repaired twice for the exact same problem. They fixed it the first time as a "courtesy" to me at no charge, but less than six months after the initial repair, it broke again and they say they are sorry, but there is nothing they can do. This is what I'll do, I won't purchase another Samsung product ever again. The dishes were never completely clean.

Does not get the food residue off of the dishes reliably, so requires DAILY rewashing of some of the dishes. Pots and pans do not have a chance of getting clean without prewashing or rewashing. Even the "heavy" cycle doesn't help. I have had other dishwashers, and this one does not measure up. I regret the purchase. I know someone else who is having the same problems.

The dishwasher does not clean very well or dry the dishes. There is alot of spacing issues on where to put the dishes and pots. I have it about a month and i dont want it anymore and i wish I could return it because my other cheaper dishwasher worked better.

Nasty stuff builds up around the lower gasket and eventually you get a putrid smell. When wiped the gasket, I nearly threw up. The design allows it to capture small food particles around the gasket. It takes a lot of Clorox to keep this unit clean. I would not recommend buying it.

Purchased this Sept 2012. Jan 2014 quit and showed error message. Repaired by resetting pressure sensors. Worked until early Sept 2014. Repair estimate almost $300.00. Seems to happen after lack of use such as vacation. Poor engineering!

Purchased in 6/13 and it keeps breaking down. Bad!

Float switch fails once per year. Does not dry very well. Why should I ever buy another Samsung product. Ordering Float Switch number 5 today.