Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance, quiet operation, and ease of use of this dishwasher. Many also appreciate its price and capacity, along with the straightforward installation process. However, some customers have reported issues with drainage and the tub material. A few have also mentioned a noticeable odor.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Good product, would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans the dishes and has a decent capacity. Very quiet. The heater isnt the best, dishes usually are still slightly wet but thats not a big deal. Good bang for the buck.
I would recommend this to a friend - Pros mentioned:Noise level
good choice for that price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it on Jan 29th and it broke on March 1st. The light on Normal cycle keeps blinking and motor inside keeps starting by itself. I cleaned the filter and also powered off circuit breaker twice but with no luck. Otherwise, the dishwasher itself cleans dishes perfectly. The bottom rack inside was not enough for medium sized bowls or dishes. Overall, it's a good choice for that price but make sure to buy extra warranty on it. Luckly i purchased best buy 5-year warranty on this and this comes with one year labor and parts from manufacturer as well. So not worried much.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Go With Those at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! Quiet, can opt for a quick cycle & cleans like my grandma scrubbed everything. And a first for me, the installers took time to explain how to activate cycles, clean the food trap, and show me severe other features. AND left me an Owners Manual!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the dishwasher is a good product runs great cleaning the dishes we are well pleased with it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Backwards Progress
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a Samsung because we own a Refrigerator and Stove by Samsung. So we thought the stainless steel would match. BUT it does not It is a darker stainless steel and the silverware tray is terrible, I hate loading this dishwasher, the trays seem like they are all backwards. At least it does wash good the dishes are clean. That is the only good thing I can say about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SusanF, we want you to have a better experience with your dishwasher. Let us help you out.
To appreciate how the dishwasher racks work, please refer to pages 13-16 of the user manual under "Adjusting the height of the upper rack, Removing the upper rack, and Loading your dishwasher":
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150464295) to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Noise level
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher for its price. Have had no issues and runs so quite can’t even hear it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Difficulty with racka
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has been doing a good job cleaning the dishes but the bottom rack is always falling off the track. Also the plastic plate holders have melted and warped and that makes it hard to load certain items
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay about the broken rack and plate holders.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value dishwasher. Very quiet when running. Large spoons and knives hit the spinner when in silverware tray so I have to lay on top rack but otherwise it holds a lot of dishes
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is a great purchase, it was easy to install and it does great at cleaning the dishes
I would recommend this to a friend - Pros mentioned:Cleaning performance
The Best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher because clean, so well, my dishes look so Shiny. Love it.
I would recommend this to a friend Good solid machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new dishwasher at our beach house and this one was very well priced. It is simple without all of the bells and whistles but it is a good solid machine. It cleans well and isn’t too loud.
I would recommend this to a friendCleaning the dishes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look of the dishwasher. I just don’t like how the silverware doesn’t have a spot specifically dedicated to large utensils.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
So quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is super clean and this machine is really quiet. The door does need to be slightly open to actually finish drying the dishes.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Super dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy. It gets the dishes, pots and pans, glasses spotless. Sanitized. All saving water and it’s Sooooo quiet it’s unbelievable!! Definitely recommend this dishwasher.
I would recommend this to a friend - Pros mentioned:Noise level
Good Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pretty happy with it. It’s nice and quiet too which we love. Two issues I don’t like much are 1st- the buttons on top of the door cause our counter is in the way 2nd- the dishes are still pretty wet after the dry and heat cycle so we have to dry dishes off with a towel or leave dishwasher door cracked for handful of hours after cycle is complete
I would recommend this to a friend - Cons mentioned:Drainage
I hate this dishwasher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a pain since the day after the return period ended. If it gets opened before the cycle is done (we have kids, it happens) it will go into an error where it has to drain repetiviely with lifting the sensor for 24 + hours for it to work. It drains poorly and I just unloaded half of the clean dishwasher into the sink to be rewashed because it doesn’t do a good job- likely because it drains poorly and then just sprays gross goop all over everything inside. Purchasing this dishwasher is the worst decision I’ve made in the last year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Serena,
We understand that dealing with a dishwasher that does not clean the dishes can be frustrating. Let us help.
We understand the disappointment when dishes come out with soap still on them, Daniel. Let us help.
We have a link with details to help you with the dishwasher that does not clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking another resource if the dishwasher has an error code or blinking lights and other hyperlinks attached to it, as they also contain helpful tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
You may also refer to the user manual for other solutions when the dishes are not clean. Turn to page 23.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Lastly, the links below will guide you on improving the dishwasher cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.
Improve your dishwasher cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151120329 to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and gets everything clean ,easy install, you do need to use a rinse aid because otherwise you will have spots
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing. We love it so much. It’s easy to use and even easier to install
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
5 * Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this Samsung dishwasher. It is really quiet & does a great job. Love it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Nice Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp looking, energy efficient dishwasher. Relatively easy to install. Others complained about its ability to completely dry, but I am satisfied with it thus far. I gave it 4 stars for layout because its interesting trying to make everything fit, but that may just take me a little time to adjust. Overall very satisfied and would recommend to a friend.
I would recommend this to a friend