Customer Ratings & Reviews

Great product. A little pricy but worth it. I like the design of the fridge.it fits a bunch of stuff. I would highly recommend this product to all the families out there with kids. Food stays nice and cold and the refrigerator is energy efficient. The value is definitely there for the price. A lot if freezer space as well which is nice when you are stocking up. Not sure what else I can say. It's a really good value and I do recommend this item.

We got this fridge as an open box item and have been very happy with it over the last 2 weeks. We needed a stainless steal fridge to complete the kitchen but the 16 cu ft white hand me down fridge worked perfect for our family of 2. But when I found this one for just over $750 with tax I couldn't pass it up! I'm not a huge fan of side by sides usually but this one is more then big enough to fit a pizza box and I actually like having the extra shelves for organization. We have never had a through the door water and ice maker before and we love that too! Although the lever you push with a glass to get the water and ice us a little firm and we did brake a guinness glass. It is a little tricky to fill a small mouthed 32oz Nalgene bottle but can be done and when you select crushed ice it tends to spray everywhere. The ice maker is a bit loud when the ice drops but you can turn the ice off if you don't want the noise. The ice maker is a bit bulky compared to other fridges like the LG design but we have plenty of room and are debating wether to keep our deep freeze or not now. Over all for the price we paid it is great!!!!!! No no real complaints for our first "real" fridge.

This is actually a nice refrigerator. But, the ice maker is horrible. Cubed ice comes out crushed. It backs up a lot. And, the inside of it has a lot of built up frost- which probably clogs it. I have reset it, called customer service, but no avail. There was some complaints about the icemaker that I read in reviews. I should have listened. Also, a week after I got the refrigerator, I was cleaning the door with a soft cloth and stainless steel polish. The cloth caught the "S" on the Samsung decal, and took the "S" off. I called for a new "S," or a whole new sticker set. Samsung said, "no way, that is a cosmetic thing." To come out and fix it, they would have charged me for a service call. I just need an 'S!' And, it was only a week old! So, the fridge looks dorky as an "AMSUNG." I actually called again about the sticker and they still said no. So, instead of buying an Amsung stove and microwave to match, I recently bought both Whirlpool. Samsung lost our continued business over a sticker?????? Of an S!!! Not recommended! One more thing- the top shelf is low, you will not be able to fit 2 liters or gallons of milk on ANY of the shelves, so keep the shelves on the door clear! Kinda odd, really.

Going by all the reviews for this fridge, I was pretty torn as to which one to buy. I went with this one, because having researched fridges (of all companies) for a month, and gone to all kinds of websites for reviews, etc, this particular model was coming up as better than the rest. I've had this fridge for about four months now and am very happy with it. It's very quiet, efficient, well designed on the inside (shelves, etc), and looks good! The only thing that's not 100% perfect is the ice dispenser. It just takes some getting used to....initially, ice was falling out of our glasses, onto the floor, whenever we tried to dispense some ice. However, with a little bit of practice, we learned to hold the glass right up into the dispenser, leaving no room for falling ice on the sides. We don't use huge amounts of ice, so I can't comment on the speed of the ice maker. Some people may like to take note of the side panelling of the fridge, which is grey (not the normal black), which I think blends much better with the rest of our kitchen. The delivery service itself from Best Buy was flawless. All in all, a great purchase! I will update this review if anything changes.

Great fridge that looks nice and didn't break the bank. Plenty of storage in the fridge and freezer, however the freezer could use a second drawer. Love the ice and water controls on the front and the ice maker is very quiet. Great fridge at a decent price.

So far this fridge has been good by my standards. I bundled this with the rest of my appliances on a holiday weekend and was able to get a very good price on everything. Although I am not pumped that only the front of the fridge is stainless steel since my cabinets are not able to hide both sides, I am still happy overall seeing that I got such a great value.

I was hesitant to buy a Samsung refrigerator due to all of the complaints I have seen posted (mostly about the ice maker freezing up), but we have a Samsung dishwasher and gas stove and have had no problems with those appliances. I was able to purchase this product as an open box, and paid half the full retail cost for it; a bargain I just couldn't pass up. We have had the refrigerator for just a month now, but sofar have had not a single problem. Fingerprints show instantly, which is expected of a stainless steel finish. We have had to reconfigure how we store items, due to the shelf arrangement possibilities, but the door storage does hold all of the taller containers. It is also very quiet!

I would recommend this refrigerator. It is very attractive. The hinges are a little big for my small space. The inside is huge. It seems to be energy efficient. I like the drawers they are placed well and are are the right size. Ice maker is slow and small. The freezer is nicely sized and well organized.

Reviews on this product were mixed & we hesitated to buy this model. Unfortunatley the model I really wanted was not available. So far it works well, hopefully I do not have to eat my words & join the other unhappy customers which experience on going icemaker issues. Seems the manufacturers fill a need for french door style fridges which does not appeal to me in the least, this limits the choices for other styles. Size, works, price was terrific, looks good & works well. The drip tray was designed with little or no thought to it's function. Water drips down the front of the fridge door, even if it only has 2 drops of water. Being it is stainless steel, every small mark shows.

Overall this is a nice refrigerator. I really like the led lights. It is roomy but we eat a lot of veggies & the drawers just aren't big enough. Also the drawers are narrow & veggies are hard to locate because they are stored on top of each other. The freezer is efficiently laid out & stuff is easy to locate there. If it weren't for the crazy icemaker I would give it 4.5 stars.

I can't say enough good things about this refrigerator. I love it. It easily fits all my groceries and has room to spare. the on door temperature controls make it so easy to set and keep things good and chilled/frozen. its quiet and you barely even know its on. It does get fingerprints easily but that's not a big deal. Just wipe it down with a damp cloth and you're good to go!

- I investigated and read reviews by previous buyers before purchasing and chose this Samsung Side-By-Side over french door and bottom freezer designs (including other manufacturer). - Ample space in both refrigerator and freezer, glass shelves and plastic bins. Well lighted with LEDs. No more issues of food items falling behind shelves or bins. Spills contained. Easy to clean. - Freezer: Ice maker in freezer door adds more storage space. Buy online an additional freezer shelf for better utility laying items flat or small containers. Freezer drawers are bonus to hold items lended to freezer burn (meats, cheeses, breads) and smaller items. - Really like dual cooling with separate systems running freezer and refrigerator. Must READ manual to learn operation of cooling systems and monitor temperature ranges for kitchen. - Refrigerator: Good adjustable shelves to accommodate food item height, but should be pull out to reach back items. "Wine rack" good for all bottled products (soda, juices, tall-weird shaped) and can tuck small, flat items underneath. LED lighting doesn't go all the way down to bins. In-depth butter/diary upper shelf. Door shelves adequate to fit all needs. Great bins, 3 total, one for meat/cheeses, one for cool climate veggies, and one for fruit or warm-climate veggies. Front In-door control panel & water/ice dispensers: Must READ manual to learn how to operate. Water dispenser is installed pointing towards the rear for easier filling of glasses but not ideal for filling pitchers, coffee pots and/or tea kettles. Water does not turn off causing spills down front and difficult to wipe down. Recommend switching back to ice after using water to prevent inadvertent spills. Front: Stainless-steel platinum holds magnets AND water stains, fingerprints & streaks. A cleaning nightmare -- use micro cloths or magic erasers with "elbow grease". Water filter (expensive) is located at bottom for easier re-placement.

I will NEVER own another Samsung product!! After 4 months the ice maker broke and then water started leaking. So I called Geek Squad and they said to come in and exchange. When I got to the store I was told that wasnt how it worked, I had to call Samsung and get an RA from them first. Best Buy crew was AWESOME I must admit in the whole process. During my TWO WEEKS of fighting with Samsung I encountered reps at Samsung telling me I was no longer under warranty even though I had my receipt faxed twice, emailed three times, and had a manager of Best Buy call them. Then I had to go thru 4 repair contracters tell me I was out of their service coverage and Samsung kept saying "well lets try this place" FINALLY they gave me the RA number needed. So Best Buy orders a new one and comes to deliver.. there is a problem with the cord that plugs into the wall,.. it was cut off.. I was so frustrated by this time that I washed my hands of Samsung and chose a different brand. The ONLY nice thing about this was the LED lights.. everything else sucked.. the bins were flimsy, obviously the ice maker had issues but when it did work it shot ice out at you. I cant stress this enough.. DONT BUY SAMSUNG! If I could rate it a 0, I would!

I was searching for a fridge that can produce me water and ice. Apparently this awesome fridge came in time for sale and I got it at a cheap price with installation fees included (I checked around other stores also) The fridge has like 2 separate cooling systems, I am not sure because I have very little knowledge in refs and it is awesome. Worth the money and looks fantastic and you can stick your magnets!

Samsung side by side fridge has been a solid performer for the last 3 1/2 years. At 25.5 cubic feet, It has plenty of space with adjustable shelves. We have had zero mechanical or electrical issues, the only knock on the unit is that the model does not have a water catch under the dispenser. This leads to water running down the face of the fridge and "streaking" it. Had Samsung designed a better tray/catch, this unit would have been rated at 4.5 stars.

This is my second Samsung fridge within the last 2-3 years. Previous home we purchased the largest, latest French, 5 door fridge. Although that one was the latest "hip" thing to own, I LOVE my current model. There are only the side-to-side 2 doors (1 freezer & 1 fridge) however there is so much more room. AND all the coolness doesn't escape every time you open the fridge. My only dissatisfaction is the fact that there is no lid / cap cover for the filter location. We had reverse osmosis / soft water system installed in our home and the filter is no longer needed. Removing the filter shows a hole at bottom.

I like this fridge a lot. It's sleek and modern, the led's inside are an excellent touch. My favorite section is the water and ice dispenser on the front, however it would be nice if there was a drain in the bottom of it. Plenty of space, ice maker on the door is a must. A heck of a deal!

The crushed ice comes out in a scattered pattern that causes ice to fly everywhere even though a glass is held as close as possible to the source. This is a minor inconvenience, but, still is not what I expected. There is also not a drain under this feature which may require you to do extra wiping of the door when the ice goes flying. I still like the looks of this item and the room in both the refrigerator and freezer sections.

Very satisfied with the purchase, especially that I was able to find it as "open item", which reduced the price. It's very spacious, and seems to be efficient as well. Only thing I've found that I was not pleased with is: due to interior design, you cannot put shelf on lowest space due to housing in the back/center. Great appliance though!

Overall I really like the product just unhappy with the ice dispenser. One of my main reasons for buying this model was the ice dispenser in the door - my previous refrigerater had a dispenser in the door that was very user friendly. This one tends to freeze up if you switch between crushed ice and cubed and then a whole bunch of ice dispenses leaving a mess. Also the ice bucket does not go back in the door very easy.