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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 180 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the 26 cu. ft. French Door Counter Depth Smart Refrigerator, particularly its ice production, overall performance, and capacity. The refrigerator's design and size are also well-received, fitting seamlessly into various kitchen spaces. Customers appreciate the quiet operation and effective temperature control, ensuring food stays fresh. Overall, the refrigerator meets customer expectations with its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 180 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Womderful "SMART" Frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung Refrigerator! Very spacious and we love the beautiful sleek design and all the special features.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge and the ice size options. I am having issues with the double doors shutting correctly. Theres a little side wall that automatically between the doors. That i'm having issues with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Missing points. Had to order ice scrapper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refridge so far works good. Didnt get any rewards for $1,500 purchase. Called twice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator. I’m still figuring out the best way to organize it, but there is so much room it really isn’t an issue. I like the ice in the freezer, but it’s nice to be able to turn it off and store other things in the spots for ice too. Good design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter depth frig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money if you are in need of a counter depth fridge with a water and ice make on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Beautiful new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visibility inside the refrigerator. Good ice production. Really enjoying the new frig.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product.Especially ice maker is incredible.Also wifi option is useful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New refrigerator after 16 years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a had to buy purchase. It’s hard to replace something you’ve had for 16 years because you can’t get “the exact same thing” but this fridge is a good choice. I love roomy door shelves. Because it is a “counter depth” model the drawers are not as deep as I would like but due to an old house and narrow doorways a counter depth model was the best choice. The multiple ice options are cool but ultimately not important or needed. The water dispenser in the door is nice but the water isn’t as cold as the inside dispenser on my old unit. Seems to work great, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We replaced our old Samsung that stopped working after 11 years with this model. It is very quiet. In fact when it was first installed, I kept checking to make sure that it was working. The freezer does not seem to have as much space as our old Samsung, since there is an ice maker in the freezer as well as the refrigerator. The wifi feature is something that I did not need, but have found it handy to turn the ice maker units on and off without opening the refrigerator to do it Best Buy installed it. It arrived quickly, the installers were fast, tidy and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Works well for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in my limited space. Enough freezer space that I know longer need a separate freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exceeded Expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Samsung refrigerator definitely exceeds our expectations. It has ample space inside for all our needs. At first, we thought the freezer section would be limited in space because it was at the bottom but to our surprise this not the case. It has plenty of space to accommodate all of the items we typically stored in the old refrigerator freezer and more. I now find that having the freezer at the bottom is more convenient. My husband loves the ice storing trays in the freezer- he always has a supply of ice cubes for his use. I am just happy we decided to buy this refrigerator because it was the right fit for our needs. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Nice fridge/freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having 4 types of ice. 2 in ice tray in freezer and 2 in ice dispenser. Lots of room. I was worried about the freezer not having as much room as a traditional side by side but it actually has a ton of room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Couldn't buy a better refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is so excited about this refrigerator. She loves ice...now she gets 4 different shapes. It has so much room. Best fridge and best service we've ever received. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this refrigerator for our new home. It looks fabulous. The ice maker is awesome as it drops two different size ice into the lower freezer in an ice tray.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, very spacious. gives you plenty of options for item placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and looks great. Nice ice maker feature. Great replacement for older model side by side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay refrigerator without a lot of space. Wish had more storage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great, has plenty of room, and is quiet. I live that it makes 4 different types of ice as well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional refrigerator! Great design and features, adequate space, and superior cooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It’s sleek and lovely. I like the latched freezer drawer rather than another handle. My favorite feature is the four kinds of ice: curved, crushed, cubed, and ice bites. But one design defect: the shelf for beverages is too short. Even sliding half of it back allows only 3 cartons or bottles, and none will fit under the half shelf, so I removed the whole shelf. Otherwise this is a very nice refrigerator. Runs quiet too.

    I would recommend this to a friend
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