Customer Ratings & Reviews
- Model:
- RF27CG5100SR/AA
- SKU:
- 6546225
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the spaciousness of the refrigerator, with many mentioning how it feels more spacious than their previous models. The dual ice maker is also a popular feature, with customers appreciating the convenience of having two types of ice. The perfect size of the refrigerator is another positive aspect, with customers finding it to be a great fit for their families. The shelves are also well-received, with customers liking the amount of space they provide and the ability to see all of the items on the shelves.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker, Shelves, Space
Awesome Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the space, especially the refrigerator section compared to my old one. Having two types of ice cubes pretty cool too. Also really like being able to see all of what is on the shelves and door storage. Highly recommend this model.
I would recommend this to a friend Fridge fine, but ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is fine, though it makes low droning noises. The installation, to our surprise, included the announcement from the delivery person that he couldn't install the kit used for the ice maker, due to water line issues. This was new to us, and quite disappointing!
I would recommend this to a friendGreat looking Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my initial review. Today, our new refrigerator was delivered. The install went fine. The two techs that brought the refrigerator in shut off the water linevto connect to the new one. The delivery men did a great job. The service department who helped us with this purchase and set up of the delivery did a great job. The refrigerator looks great. The service techs did awesome with the set. So far so good!
I would recommend this to a friend- Pros mentioned:Ice maker
Condo refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking and operates very well. Love the ice make. Two different sizes of ice cubes.
I would recommend this to a friend - Cons mentioned:Manual
Dr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is working fine but there were no instructions on how to change the temperature in the frig. and the freezer. Nor did the installers explain. The online manual and the hard copy I received did not explain how to change the temperature or what was recommended.
I would recommend this to a friend - Cons mentioned:Cooling issue, Customer service
Beautiful but not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months old and stopped cooling, Samsung tech broke coolant lint trying to repair. Samsung claims no replacement available will only credit purchase price, not replacement cost. Replacement through Best Buy of same refrigerator now costs additional $100. Samsung completely useless in customer service. Best Buy unable to do anything due to Samsung causing damage. So disappointing in every way
I would recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment when the refrigerator stopped cooling, PeggyF.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the credit for the refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Ice maker, Spacious
Good service but will have to return the fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Good price. I really love the space and layout of the fridge. And the dual ice maker. But when I connected the refrigerator water line, the Refrigerator filter connection sprayed water all over the inside of the fridge. I would recommend the fridge if it didn’t have a bad filter connection.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MichaelN,
We can feel the disappointment you have with this fridge. We are here to assist you.
We recommend checking the resources below for steps to take when the fridge is leaking from the water filter.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148261141), and it will help our team pull up your information.
^Rodel
Great purchase all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our rental. We have bought five samsung of these in the past 7 years and have had no major problems at all. I can say the ice maker is slow in making new ice and the drawers in freezer are a little funky at times but durability and look is a great combo. The 27 cu ft and the counter depth is great. The cleaning is easy as as well with no fingerprint issue . i recommend
I would recommend this to a friend- Pros mentioned:Shelves, Spacious
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator very spacious with lots of shelves
I would recommend this to a friend Happy with Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as expected. Happy with the space available in both refrigerator an freezer sections.
I would recommend this to a friendGreat Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Like the features and the price. Plenty of storage and the print resistant stainless is a plus.
I would recommend this to a friend- Pros mentioned:Shelves, Spacious
Truly happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, great space, love the freezer location, and amazing door storage.
I would recommend this to a friend Good space for food when you don't want water syst
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally bought the 32 cu. ft. the same model for our kitchen last year and when we remodeled we wanted to be Counter Depth to match out kitchen design. We were so happy that we found this one very close to our original one. The other models that have water system in their door takes a lot of space and we were happy to not have it so we can use the space for our food.
I would recommend this to a friend- Pros mentioned:Space
Next Gen Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a fridge replacement after about 13 years of the old one. I am deep in the Samsung ecosystem so I figured appliances were the next step. Good space even with the shallower counter depth model and solid interior lighting. It also connects to smart things so I can get a notification if the doors are left open. I would recommend.
I would recommend this to a friend - Pros mentioned:Spacious
New Fridge Alert!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is holding up well. It fits the space nicely. I wasn't too sure it would fit but the instore rep downsized it to fit my space. The inside is spacious; however, the freezer is a little smaller than I had before. It's a bit too soon to give an in-depth review, but I'll update as needed in a future review.
I would recommend this to a friend New refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the size and layout. It’s nice having two different size ice cubs that you can set it have one or both sizes.
I would recommend this to a friend- Pros mentioned:Ice maker
The ice is the best part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice fridge. There are 2 shelves in the doors that are oddly placed so we haven’t used them. I’ve maker works great.
I would recommend this to a friend - Pros mentioned:Spacious
Great fridge, lots of space in fridge section
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this fridge! Lots of space in the refrigerator section; I love how organized I can be! The only downside for me is the freezer is smaller and less sections than I’m used to (with our previous side by side) but we have a garage freezer so it’s ok.
I would recommend this to a friend - Pros mentioned:Ice maker
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dual ice function is great! Space is very good. Only downside is no water option.
I would recommend this to a friend New fridge for the house
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the older model of this refrigerator in my garage and this one was an upgrade for the one in our house so far so good
I would recommend this to a friend
