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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the 3.1.2-Channel 330W Soundbar with 8" Wireless Subwoofer for its exceptional sound quality, easy setup, and immersive Dolby Atmos experience. Many customers rave about the deep and rich bass, while others appreciate the affordable price point compared to similar products in the market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 607 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds great but hdmi port didnt work for atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this soundbar for dolby atmos feature. Brand new out of the box and used it for about two weeks without setting up the dolby atmos function. Those two weeks I was still getting adjusted to how awesome the sound was compared to my tv speakers. I tried to setup the dolby atmos feature and it didnt work and bought different hdmi 4k cables and nothing. Ended up returning it and buying a vizio soundbar with 2 rear speakers (sounds alot better for 300 dollars less) and the atmos feature worked right away. Overall Samsung soundbar great for music and everything else as long as you dont need dolby atmos

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Undertur000:

      I am very sorry to see that you had difficulties setting up the soundbar for Dolby Atmos and have thus returned the unit.

      If the source is connected to the soundbar via HDMI cable and the source has Dolby Atmos content, the HW-Q70R will automatically detect it and display “DOLBY ATMOS.”

      There are two common reasons for lack of Dolby Atmos playback:
      1) The source was not directly connected to the soundbar using an HDMI cable
      2) The source was not setup to play back Dolby Atmos

      If you should ever decide to give Samsung soundbars another try and need help with setup, features, or operation, please know we are always here to help. You can reach us via any of the below:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      We hope to regain you as a customer in the future. Samsung

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, even better when paired with a Samsung QLED TV. setup is easy. If your room doesn't have high ceilings or is too large, this will definitely make watching TV more enjoyable. Atmos is amazing! Being able to hear every detail makes every show/movie better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned our vizio sound bar and replaced with this and additional rear speaker setup. I love Samsung sound are the voice clarity is top notch, bass is pulse pounding and the atmos and dts:x are an added bonus. Definitely plan to stick with Samsung on all future soundbars.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    voice and mid tones work well, bass needs help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase was hooked up and I had absolutely not "bass" through any input mode. Spoke with store and they had me return and exchanged for a new one. Hooked this up and do have "bass" but overall not what I would expect from sound bar of this expense. On line reviews raved about this product! Overall, bass is still below bar even when at highest range and the overall volume is terrible. I have spoken to the store personnel and to the Geek Squad folks and all tell me I am hooking up correctly, but with volume max'd out and you still cannot hear the talking I am not impressed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Rich:
      Thank you for purchasing the Samsung Harman Kardon HW-Q70R Soundbar with Subwoofer. I am sorry to see that you are not completely happy with bass and overall volume.

      Please reach out to Samsung Support so that we can better diagnose your issue and troubleshoot towards a solution. A possible cause for low volume and poor audio quality may be that the Soundbar is not placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the Soundbar with the display side down and the SAMSUNG logo perpendicular to the floor (facing you when you sit), you will experience muffled or low quality sound because the unit will be resting on the speakers.

      For further assistance, please contact us at:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      We hope to hear from you. Samsung

  • Rated 4 out of 5 stars

    Great soundbar for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this soundbar is excellent. It especially shines listening to music. The only reason I gave it 4 stars instead of 5 is because there is only 1 HDMI input and 1 HDMI/arc input. I do not think that is enough in today's gaming/streaming world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 7.1 separate Denon AV receiver. Moved to new house which didn't allow for speaker wiring...Got this and boy am I happy! Dialogue is very clear with this even with stuff going on around you...Do get the optional rear speakers or you will be missing the stuff around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality in sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always look for excellent quality of sound niceeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this with my new Samsung TV. This is my second sound bar from Samsung and a step up from my previous one. The bluetooth connection to the tv is nice and only had to "reboot" the soundbar once due to the connection cutting out. Plenty of sound and fills the room. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a Bose subwoofer because we already have a Bose soundbar but we were so disappointed with the sound. Went back to Best buy and we had assistance and ended up buying this awesome combo for much less and theater like sounds. I highly recommend.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this soundbar, which provides a nice stereo sound and you literally feel like you are apart of a movie you are watching. We also purchased the 75" Samasung TV which is everything, beautiful color, great picture, and you cannot go wrong purchasing this investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good when it works, but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works good. But, my Q70R/ZA sound bar would intermittently freeze or lockup and the sound would stutter and have a clicking or popping sound repeatedly until I power off the sound bar and start it back up. Still waiting to see if anyone has this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always watched TV with built in speakers and when I purchased this I WAS BLOWN AWAY. SUPER CRISP SOUNDS AND DEEP BASE. I cannot believe how i watched tv before. This samsung sound bar is top quality and makes my apartment look modern and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent Sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend this highly enough! A lot of power goes through this baby! Great base and fantastic sound! Was very pleasantly surprised that this generates movie quality sound for every program!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value surround system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid speaker system with easy expansion options. I ended up buying the surround sound add on kit to get a richer sound. It struggles to fill the room in my newer apartment with high ceilings but it still does a decent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers! Honestly loved them but I was looking for louder bass and I raised my budget to buy the SONOS playbar and sub. But this was legit my number 1 go to when I bought it. I definitely recommend it. I had no issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True atmos quality for the price (got this at 4h usd over the holidays) can't be beat. Leaves something to be desirable when playing music. While there is a punch and a certain level of crispness, this lacks a bit of clarity and brightness in terms of instrument detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Soundbar with my 75” Samsung TV and it really delivers the sound. This Soundbar is movie theater quality as the speaker and subwoofer deliver incredible sound. So far I’m extremely happy and no regrets buying this Soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bar trouble with woofer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar works great no Worries easy to i stall and operate with the tv. The woofer though Has not yet worked. It continues to culver through looking for a connection. It is a shame that this does not have a hard pitch and relies of WiFi. Design flaw.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Head thumping sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium sound that will rattle windows and keep the neighbors up when you are kicking back playing games or watching movies. This system was a challenge to get fully functional even though it was a package deal with tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good home theater experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound bar. Was having issues with LG subwoofer going in and out with the bluetooth connection. I should have started with Samsung since that's what the TV is. They pair nicely together and sound great.

    I would recommend this to a friend