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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the 3.1.2-Channel 330W Soundbar with 8" Wireless Subwoofer for its exceptional sound quality, easy setup, and immersive Dolby Atmos experience. Many customers rave about the deep and rich bass, while others appreciate the affordable price point compared to similar products in the market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 607 reviews
  • Rated 5 out of 5 stars

    Amazing sound, easy to set up.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounds great. The atmos effect is great in the bedroom and you don't really need to add the surround sound speakers. Sounds surprisingly well playing music as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional sound for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Planned on buying Bose 500 then I heard this one on display. Very pleased with the sound at home. Ended up going back to buy another one while they were on sale for Black Friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Booming soundbar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is the perfect match for the newer Samsung 4k TV. Only down side is it is difficult to get the sound output to match the taking on the TV. Feels like your are watching a subtitled move.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Very Disappointed in Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had quite the experience trying to find a soundbar that contains Dolby Atmos capabilities and works with and Xbox One X and Vizio TV. I tried an LG SL8YG and had issues with Google Assistant. I tried two of these soundbars and neither one would give me picture or audio through the ARC connection. I really struggled to have consistent sound on my TV as well, but the few times I could have it working, it sounded great...for 20 seconds or so. This expensive soundbar is not worth the money. They upcharge because it has Dolby Atmos, but actually getting Atmos to work is near impossible. I have now upgraded to the Nakamichi 7.1.4, and so far, have not had any issues! It sounds great, came in cheaper than the Samsung and LG, and their tech support answers the phone immediately. LG told me I was out of luck, and Samsung offered to send a technician out to work on my 1-day old Soundbar. Neither solutions were acceptable to me. If you're planning on hooking up an external device to this soundbar, BEWARE! Additionally, the in-home specialist told me that they hook this soundbar up with Optical, however, a quick Google Search will quickly reveal that Dolby Atmos can only transmit through HDMI. Optical will allow this soundbar to work just fine, but it will not give you the most expensive feature you are paying for. Don't buy just because of the name.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BenM:

      Thank you for sharing your concerns. The HW-Q70R is compatible with Xbox and all consumer TV brands.

      Based on your review, it is difficult to troubleshoot your connection issue. Please refer to the full User Manual, page 16, which mentions Dolby Atmos decoding and playback:
      http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=7323644&CDCttType=UM&ModelType=C&ModelName=HW-Q70R/ZA&VPath=UM/201905/20190523101207819/HW-Q70R_ZA_FullManual_02_ENG_190521.pdf

      Samsung also recommends using certified Premium High Speed HDMI cables:
       https://www.hdmi.org/spec/premiumcable

      If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com Samsung

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install using the ARC port on the Samsung TV.. Easy to customize sounds... Little trouble syncing the delays on lip sinking... Switched to PCM and it's OK now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several surround and theater sound systems over the years and this one is by far the best.The Atmos technology produces a surround sound that is hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passes 4K and sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a sound bar that would pass 4K HDR. This sound bar does that at a reasonable price. It was easy to set up. The only negative is that it has only one HDMI input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product to buy for your TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought for 65 inch Samsung TV It's excellent product. With this soundbar, TV performance is much better. Enjoying to watch movie on TV with the soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old soundbar that wasn't HDCP 2.2 compliant. While its definitely impressive over what I previously owned I am thinking about exchanging it for either the Q80 or Q90.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound you’ll love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung’s Q70 soundbar has paired perfect with my Samsung TV, makes movie viewing and video games even more enjoyable. Little pricey but worth it with a discount

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Easy. Just plug and play.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sound, it’s clear and has the surround we like. The only problem is the sound keeps fluctuating in and out. It’s a bit frustrating.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JayJoy:

      Thank you for choosing the Samsung HW-Q70R Soundbar. I'm sorry to see that -- despite loving the sound quality -- you are experiencing some fluctuation in volume.

      Using the remote, press the SOUND MODE button and select ADAPTIVE SOUND, which automatically delivers optimized sound based on each scene and even lets you hear voices clearly on low volumes.

      If you need further assistance, please know we are here to help. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Rated 5 out of 5 stars

    Great Soundbar and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar delivered! The multi HK speakers and subwoofer makes for a great system and at a great price. The team as BB were very helpful in this selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best sound bar for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is phenomenal for movies. Great highs and lows. Not intended for music. Buy a JBL portable speaker for music. Harman kardon and Samsung hit a home run with this. I bought the Q70.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not Functioning Appropriately

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to be set up with my Samsung Q60 - 82 inch model TV. While it was easy to install and use, the sound constantly cut out. I was surprised because I thought that purchasing another Samsung product would allow for the ease of compatibility. I attempted to troubleshoot the issue by updating the firmware of the soundbar and still no success. I am pretty good with tech and couldn't figure out why it constantly cut out. I was using the HDMI-ARC feature, since I had several devices that I wanted to utilize. I also contacted Samsung support via phone and it was not helpful in any way. I also added the SmartThings app to attempt to access more settings. However, no matter what settings I changed it always ended up cutting out while watching Netflix or using my PS4. On a positive note, if this product does manage to work with your TV, it sounds amazing and I thought the quality was great for the six days that I attempted to use it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Frederick:

      Thank you for choosing the Samsung HW-Q70R Soundbar. I apologize for the issues you are having with the soundbar and TV ARC.

      Here are a few things you can check to resolve your issue:
      1) Make sure the TV has the latest software version
      2) Try setting the digital audio output setting on the TV to PCM
      3) Try a different HDMI cable. The cable should be a high speed HDMI cable capable of 4K/30Hz

      If you need additional help, please reach out to Samsung Support directly via any of the below options:

      1) Phone: 1-800-SAMSUNG
      - Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung sound bar is wonderful. It works very well with my TV and has great sound quality for voice and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifelike Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog gets really scared of the noises because it sounds so lifelike. He tilts his head at dogs. He hides in the corner at explosions and thunder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good Samsung sound bar. Relatively good connection. I’ve had a few issues with connection but that’s when I first purchased it when you’re ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar & subwoofer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to enhance sound from newly mounted 65" Samsung TV. Recommended by Best Buy representative when he came to give estimate on installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent atmos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical that without rear speakers, theater sound could be possible. But this soundbar is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome surround sound w/thumping bass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar along with the surround sound back speakers . . . it's plug and play because all of the Samsung products communicate with each other

    I would recommend this to a friend