Customer Ratings & Reviews
- Model:
- HW-Q70R/ZA
- SKU:
- 6327847
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 3.1.2-Channel 330W Soundbar with 8" Wireless Subwoofer for its exceptional sound quality, easy setup, and immersive Dolby Atmos experience. Many customers rave about the deep and rich bass, while others appreciate the affordable price point compared to similar products in the market.
This summary was generated by AI based on customer reviews.
Immersive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely made my watching experience from B to A++ I felt like I'm inside the cinema! I like how it shakes my whole house lol!
I would recommend this to a friendSound Bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer sounds great! Sound is good overall. Could be a little louder on lower volumes. Have to turn it up to level 14 before hearing at low levels.
I would recommend this to a friendGreat sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I have had this sound bar about 3 weeks now and I have had 0 issues. Can't wait to upgrade to full surround sound with the rest of the kit.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of the soundbar is loud and ckear i would recommend it it is worth your money love it, it sound like you are in a theater.
I would recommend this to a friendExcellent for small to medium sized rooms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and the Bluetooth technology makes things easy. After installation setting the unit up was a breeze with use of the remote.
I would recommend this to a friendGood Sound, Horrible Syncing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the sound is amazing and when we watch things on Hulu, Prime, Netflix or on Blu ray, the sound is synced perfectly but any programing through our box (DISH), the sound is off and when I use the sync function, it only makes it worse. I was told to reset my box, didn't help, I also was sold a new HDMI cable, haven't hooked it up, I will make Geek Squad do that since they did the original set up, including binding all cables together so once I have them try that, I will update this review.
I would recommend this to a friendBrand response from Samsung
Posted .Jeff:
Thank you for purchasing the Samsung HW-Q70R and sharing your review.
I am sorry to hear that you are having lip-sync issues with your TV.
Dolby Digital content may be the cause for your audio delay as this is a known issue affecting all brands.
If you are using a Samsung TV, please check that your TV firmware is updated to Version 1335.0 or higher.
For how-to instructions on downloading the update to your Samsung TV, please visit: https://www.samsung.com/us/support/answer/ANS00062224/
If you are having audio delays between your Samsung Soundbar and a non-Samsung TV, a soundbar firmware update will be released soon. Please check for a new HW-Q70R firmware update at: https://www.samsung.com/us/support/owners/product/2019-harmon-kardon-soundbar-w-dolby-atmos-hw-q70r
At the time of this response, the latest firmware is version 1008.0, released July 2019. Please check the link occasionally for a newer version.
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Sounds great...but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the sound bar sound but I think it’s a bit over priced. I think you are paying for the brand recognition more than the actual quality of the speaker.
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best sound bar/subwoofer combo that we’ve ever owned. You feel like you’re in the show/movie. The bar/sub produces excellent sound!
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a great price. My only issue is that occasionally if a plane passes too low it effects the Bluetooth feature.
I would recommend this to a friendSummary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with the sound , medium size room is filled with rich deep base sound. I wouldn’t recommend if you live in a apartment, your neighbors will hate you
I would recommend this to a friend- Pros mentioned:Price
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High expectations. Very disappointing delivery. The sound bar is connected via hdmi to a 65" Samsung Tv (Bought the Tv in 2017, Soundbar on Black Friday of 2019). It has been a infuriating process to keep the Samsung Soundbar connected/synced with the Samsung Tv. Even when audio comes out, words are off with mouth movement. And yes, I have messed with the delay settings on the bar and on the tv. It will get ose, but still off. The one positive is I paid almost have the original cost. Thank goodness!!! Just go get yourself a receiver and the $1000 Bose home speaker set. Had that in the past and it blows Samsungs Soundbar away. I will be getting rid of this Soundbar and upgrading back to Bose. It doesn't even feel right to sell my Samsung Soundbar to anyone. That would be bad business. Oh, last thing. As usual, calling support is a Joke! You will get someone in/from the Middle East who is hard to understand and read from a script. I have a wasted way to much time with Samsung support!
No, I would not recommend this to a friend Sound bar easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar sounds good. Subwoofer very subtle can hardly tell it’s working, even with it turned up all the way. Disappointed with subwoofer for the price of sound bar
No, I would not recommend this to a friendBrand response from Samsung
Posted .Moonshine1:
Thank you for purchasing this Samsung HW-Q70R. I am sorry to hear that you are not completely satisfied with the subwoofer performance.
Because the subwoofer is designed to pick up and amplify low frequency sounds, you won’t always hear it. To test if the sub-woofer is working properly, we recommend you play a Blu-ray or UHD DVD movie with plenty of explosions, and place your hand on the subwoofer. You should feel vibrations as the unit receives and transmits the incoming audio from the content.
Another good test is to play music content with deep bass via Bluetooth connection, as it is not dependent on “effects” decoding.
You can adjust subwoofer volume between -6 to +6, using the WOOFER control on the remote.
I hope these tips help to improve your audio experience with the system. Please feel free to reach out to us for further assistance via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
Small kit big sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set up almost erases the need for a fancy speaker system. Mounts directly to the bottom of your flat screen with the proper mount.
I would recommend this to a friendGreat sound & easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The treble is clear and the bass is smooth. This thing can rock my whole house if I turn it up loud enough! Great job Samsung / Harman Kardon.
I would recommend this to a friendGreat sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound! Recommended to anyone. I found Best Buy to have the best prices in this..
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made this purchase for my living room and it sounds excellent, sub vibrates the floor like you in a theater.
I would recommend this to a friendSounds quality it great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great but has a slight lip sync issue that I could never sort on my Q7F, also it doesn’t like working with optical cables.
I would recommend this to a friendGreat sound at good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and easy to install. Just a brief issue getting woofer to link up. Replaced vizio unit and no comparison.
I would recommend this to a friendImpressive sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some minor hiccups with volume control using an iPhone via Bluetooth. Other than that this is a great soundboard for the money.
I would recommend this to a friendGreat Sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team at Best Buy suggested this to go along with our new TV and it's been great! Easy to set up and easy to use.
I would recommend this to a friend