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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 3.1.2-Channel 330W Soundbar with 8" Wireless Subwoofer for its exceptional sound quality, easy setup, and immersive Dolby Atmos experience. Many customers rave about the deep and rich bass, while others appreciate the affordable price point compared to similar products in the market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-607 of 607 reviews
  • Rated 5 out of 5 stars

    Samsung Sound is super

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp sound. Highly recommend this sound bar for someone wanting to spend $400ish n

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Totally awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled, sounds amazing. Easy to setup. Sleek look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very poor dialogue performance!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an honest review of this soundbar. Why this review matters to you the consumer. I've tried multiple different sound bars some in Dolby atmos and some not in Dolby atmos. Watched a lot of reviews on YouTube as well! Plus I've read alot of reviews as well... I'm someone who wants quality first as well as staying with in a budget. Reviews have helped me in the past hope this helps you. Positives: 1:) Descent Dolby atmos experience for a small room (bedroom, small living room or a home theater room). 2:) Good bass with included subwoofer. Much better than the 2018 Lg subwoofers included with their soundbars. You'll feel it :) 3:( good for music but, that's about it. The bad: 1:) the dialogue on this sound bar is terrible. The back round noise from intense action scenes will drown it out. When there is not alot of action going on or in a completely quiet scene you'll find yourself turning up the volume to try and decipher the dialogue. 2:( the fidelity of the sound for movies and TV shows sounds flat! Theres noise coming from it. That's it just noise! You loose out on the movie or TV show you're trying to enjoy. BOTTOM LINE. If you're someone who wants to be immersed in high fidelity sound and be able to hear the dialogue clearly. STAY FAR FAR AWAY FROM THIS SOUND BAR! What I'd recommend for the same amount of money is the Bose 700! Granted no subwoofer and Dolby atmos! Doesnt need it either though! Immersive High fidelity room filling sound you can hear clearly with out subtitles lol! Take it home for a listen you wont be disappointed! Trust me! If you don't like it return it. Far better than this though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Rifter89:

      Thank you for sharing your user experience of the Samsung HW-Q70R. I am sorry to hear that you were not completely satisfied with the dialogue performance.

      To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the Soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialog.

      I hope this adjustment will help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Solid sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass sounds awesome on this set up once u go with this sound bar you will never go back to listen without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible soundbar The best I ever listen to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this samsung soundbar base Incredible for gaming Watching TV shows and movies

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sub won't connect. Tried everything.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wireless subwoofer will not connect (right out of the box) with the soundbar. Even with the "Manual" connection method mentioned in the full online manual, it still will not connect. I just get a constant blue blinking LED. The subwoofer is 5ft away from the soundbar, so it is not a distance thing. Then spent an hour in a live chat with a Samsung "Care Pro" in the "Soundbar" department. Nothing suggested by the person was anything I hadn't already tried before. Nothing suggested helped. I went to try a firmware update as a last-ditch effort and the "Service" port is a micro-USB port. All of my USB drives are typical USB "type A". So now I have to go buy a "male micro-USB to female USB-type A" adapter (an OTG cable) just to see if this firmware update works before I package all of this back up and drag it through Best Buy's front door. Lots of fun...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI Arc doesn’t work. I have been testing out Soundbars and this is probably number 7. This is the first Soundbar with no picture using HDMI only sound. Every other Soundbar has been plug and play. This thing is defective and going back to the store. Even if I got one that worked I’m not convinced it would stay that way. I was really hoping this was the one I would keep. I spoke with technical support that was insistent it was the settings on my tv. I tried the Samsung q60r as well with no issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DisappointedCF:

      Thank you for your review of this Samsung HW-Q70R Soundbar. I am sorry to hear that it did not work out for you.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      - Samsung Solutions Samsung