Customer Ratings & Reviews
- Model:
- NZ30K6330RG
- SKU:
- 5581732
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 30" Electric Cooktop with WiFi's heating speed and ease of use, frequently praising its quick heating and simple operation. Many also appreciate the cooktop's design and overall performance. However, some customers have expressed concerns about the durability of the knobs and the functionality of the WiFi feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Modern and sleek
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our cooktop has worked without issues. We’re Very happy with out purchase.
I would recommend this to a friend Samsung cook top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cook top replaced an old coil style element cook top. What a difference , It has indicators next to the knobs that lets you know if there is a hot surface that can't be seen. The elements have a large & small concentric cooking surface area built into a few elements plus 2 inline elements to fit a griddle. It seems to have more accurate heat control plus it's more efficient.
I would recommend this to a friend- Pros mentioned:Overall performance
Works great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop is perfect! Works like we had been expected. We really recommended it.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop! Glad Best Buy could provide this product when I needed it.
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommended
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always Samsung never misses I love their products
I would recommend this to a friend Great cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes excellent products and this cooktop is no exception. It has five burns a two which allow you to select the pan size which offers great flexibility.
I would recommend this to a friend- Pros mentioned:Ease of use
great cooktop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cooktop. It heats very quickly and is easy to clean
I would recommend this to a friend - Pros mentioned:Ease of use
Great dizain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and very easy to use and install very satisfied with my purchase
I would recommend this to a friend - Pros mentioned:Ease of use
So far work very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean and use. It works well in temperature selection.
I would recommend this to a friend Dinner in a flash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats my food fast and evenly. Great electric stove top.
I would recommend this to a friend- Pros mentioned:Overall performance
Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Heats quickly. Looks great. Easy install
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Cooktop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop heats fast. It is also great looking cooktop.
I would recommend this to a friend - Pros mentioned:Ease of use
Sleek updated design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is simple to use, easy to clean and heats up fast.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that you're getting great use out of this cooktop. Thank you for being a valuable member of our family. ^Lo
- Pros mentioned:Overall performance
Very Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great style, heats quickly, Clear diagram of which burner is which
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked as intended. Very friendly for installation
I would recommend this to a friend - Pros mentioned:Overall performance
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cook top works well and is nice and clean looking.
I would recommend this to a friend Samsung 30 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is great so far, The installation is the problem, it seems it does not fit properly in my 30 inch space, because it is 29.5 inches.
I would recommend this to a friendRange Top Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that I got the unit with knobs. Wish I would have gotten the touch screen version as it is much easier to clean...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Wesser,
Thank you for reaching out and sharing your feedback about your Samsung - 30" Electric Cooktop with WIFI - Stainless steel. I understand you're having a hard time cleaning your cooktop. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00060833/ to guide you on how to clean and care for your Samsung electric cooktop.
I also recommend watching the video on this link https://www.youtube.com/watch?v=b_dExUhgeus on how to clean and maintain the glass cooktop on your Samsung stove.
Another link you can check is this one https://downloadcenter.samsung.com/content/UM/201904/20190417163432368/NZ30K6330R_DG68-00821A-05_EN-MES-CFR.pdf for the user's manual. Go to page 20 for tips on how to clean and care for your cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144621722.
-Noraina
Great cooktop...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pulled out the old dropped in the new and all is good. Careful when you clean it since it should be cleaned once it is cold.
I would recommend this to a friendWorst experience ever!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this back in July, can not do something as simple as boil a pot of water. We have reached out to Samsung for help over a dozen times to try to trouble shoot the issue. Had a service tech come out, says the elements are heating properly and told us it was our pans. We bought two different sets of pans trying to resolve the issue, with no luck. Tried both aluminum core pots and solid aluminum pots per the recommendation in the users manual still with no luck. Reached back out to both Best Buy and Samsung to try and get a refund, Best Buy says we need a RE number from Samsung in order to get a refund. Samsung refuses to issue us the RE number saying it is a service based warranty and they need to have another service call. Service call was set up, we where told after 1:00 pm that they would be out between 6:00-7:00 that night. We asked to reschedule for the next day and a service call was cancelled. Extremely unhappy with both Best Buys return policy and Samsung's customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We really appreciate you taking the time to sit down and write out all the details of your experience so far. We definitely want all of our customers to enjoy their appliances and to have many years of use. Feedback like yours will certainly help us to continue improving our products and customer experiences. I am including a link to a helpful guide to support your concerns on the best cookware to use on the cooktop (https://bit.ly/3poBxYH). For further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143810229) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena